1. Online lending platforms usually set up special customer service departments to deal with borrowers' repayment problems.
2. The borrower can contact these customer service departments to explain his financial difficulties and ask for a new repayment plan.
The customer service department will evaluate the borrower's situation and try its best to solve it, such as extending the repayment period and reducing the repayment amount in each installment.
4. In the process of negotiating repayment, borrowers should provide real information about their economic situation and repayment ability, so that the platform can help them better.
5. The reason why the online lending platform is willing to negotiate repayment with the borrower is to recover the debt to the greatest extent and avoid overdue or bad debts.
Summary: Some online lending platforms do provide services to help negotiate repayment. Through communication and evaluation with the borrower, try our best to find a suitable repayment plan for the borrower. However, it should be noted that different platforms may have different policies and measures for agreed repayment. Borrowers should read the contract carefully and actively communicate with the platform to obtain the best solution.
Extended data:
According to China's relevant laws and regulations, online lending platforms are obliged to provide borrowers with appropriate repayment negotiation opportunities and give reasonable help when borrowers have repayment difficulties. This is an important measure to protect consumers' rights and promote the prevention and control of financial risks. However, the specific policies and requirements may be different due to different regions and platforms. It is recommended that borrowers learn more about the relevant policies of the platforms used.