1, the network connected to the mobile phone is not good, and the page cannot load information.
2. The registered Alipay account number is wrong, which is not the Alipay account number generated by the China Development Bank system when the student loan was handled before.
3. The customer made prepayment, but failed to log on to the online service system of the student loan information network of China Development Bank to submit an application for prepayment.
4. Missed the stipulated repayment time.
Extended data
The process of students applying for credit loans from their places of origin
(Written according to the system situation in 20 10. If the system is updated, please handle it according to the latest requirements. )
(a) students online system users:
All applicants
Relevant operating procedures of the online system of student-origin credit student loan of China Development Bank
1. Take Huawei P40 and EMUI 10. 1.0 systems as examples, and log in to the system. (URL/, if there is something wrong with the security certificate of this website, please ignore it and select "Continue to browse this website")
A: Students who renew their loans log on to the system (students who have obtained loans before and applied again on 20 1 1).
(1) Click on the website and select "Student-origin Student Loan" in "Please select your loan type".
(2) Enter the user name and password to log in to the system. If you forget your password, you can also choose your ID card to log in.
B: The new loan student login system (for new students and college students who have never applied for loans before)
(1) Click on the website and select "Student-origin Student Loan" in "Please select your loan type".
② Click "Register".
(3) In the terms of the registered user agreement, click "Agree".
(4) Enter the name (no space in the middle), the real and valid ID number of 18 digits, and choose the funding center where the loan is handled (if "city" is not in the list, you can choose the county-level administrative division directly under the provincial government; If the district is not in the list, you can select "Municipal District". For example, if students want to apply for student-origin student loans in Jiang 'an District of Wuhan, they should choose Hubei Province, Wuhan City, Jiang 'an District and Wuhan Jiang 'an District Student Financial Assistance Management Center in turn.
⑤ Enter "Graduation Middle School".
(6) Enter the information of the school you are attending, click "Select University" after "University Name", enter the name of the school you want to attend, click "Query", click the "Select" button in front of the university you want to attend, and click "OK". Enter "Department Name", "Specialty Name" and "Specialty Category" in turn (please refer to Annex 5 for selection), and enter the student number, enrollment year, academic system and educational background. (Note: 1, the name of the university, the name of the department and the name of the major should be filled in strictly according to the contents of the notice; 2. The student number of newly admitted students can be left blank; 3. The year of enrollment is the time to enter the university, that is, the time to enter the freshman stage).
(7) Click Next to set the login name, password and security information. (Login name and password are used to log in to the system, please remember after registration. Security information is used to retrieve passwords and protect personal information, so please be sure to fill it in).
(8) Enter "Personal Information", "Communication Information", "Family Information" and "Contact Information" in turn, and fill in all the above information as completely as possible so as not to affect the loan approval. Contact information can fill in the information of immediate family members. After filling in all information, click "Submit". Due to incomplete information, the student's loan approval is rejected, and the student is responsible for it (note: the method of filling in the contact number is area code plus numbers, such as 027888888, and the following methods are the same).
(9) A prompt "Registration Successful" will pop up on the page. Click "Return" to log in with the login name and password you just registered.
(10) After logging into the system, you can modify the above information such as "Personal Information" and "School Information". Click Submit after modification.
Step 2 Apply online
(1) Click "Loan Application" in the selection column on the left, click "Add", select "Loan Amount", "Loan Term" and "Loan Application Reason", and then enter "Loan Reason Description" (Note: the application amount should not exceed 6,000 yuan, but it must be an integer multiple of "100". For example: 3300 yuan, 4500 yuan, 5600 yuan, etc. Please apply for students to choose according to the actual needs, so as to avoid the financial security and operational difficulties caused by the "withdrawal" of loan funds exceeding tuition and accommodation fees; The longest loan period is 14 years, and the specific calculation method is: freshmen = academic system+10 (the calculation result is greater than 14, fill in14); Students in colleges and universities = academic system-years of study+10 (the calculation result is greater than 14).
"Issuer of loan certificate" (at least at the level of township government and sub-district office), "date of issuance", "contact person" and "contact telephone number" (if the issuer's name, date of issuance, contact person and contact telephone number cannot be determined when entering the above information, you can leave it blank temporarily before the application form is printed and stamped).
(2) Enter the information of co-borrower (students who renew their loans can choose the original co-borrower in the drop-down box or add a new co-borrower. Students who directly renew their loans choose to add a new co-borrower, and co-borrower must be their parents or immediate family members in principle).
(3) Account information, the settlement institution chooses Alipay (Hubei) (Note: After the loan application is accepted, the Alipay account number will be automatically generated and printed on the contract when the contract information is entered, so that students can know their Alipay account number in the contract. Please refer to the website for Alipay operation. The initial password of Alipay account generated by the first loan application is printed on the loan acceptance voucher, please modify it in time and keep it in mind after logging in).
(4) Click "Submit" and a prompt will pop up, indicating that the application has been submitted successfully. Click "Return", click "Select" to select the listed application form, and then click "Export Application Form" to save it as a word document and print the application form directly (in duplicate). (The application form must be exported from the system after it is completed in the system, and it is not allowed to be filled in manually, nor can it be edited by itself after it is exported. )
3. Students hold the application form and affix their official seals to the township government, sub-district offices and other departments.
4. Students should show the original application form and valid poverty certificate or other certificates that meet the requirements of loan conditions, and go to the assistance center to confirm and sign the contract. (The loan qualification will be reviewed by the local financing center)
5. Students take the loan contract and loan acceptance certificate to the school to handle the receipt, and the university enters the electronic receipt.
6. The county-level aid center will send the student loan contract and other materials to Hubei Branch of China Development Bank for approval.
7. After the approval of China Development Bank, the loan funds will be transferred to the Alipay account of the loan student, and the tuition and accommodation fees will be transferred to the university according to the amount on the student receipt. The remaining funds will be put on Alipay, which can be used for students' living expenses.
(For students who repay in advance in the second year after obtaining the loan or before graduation, colleges and universities should cooperate with the local education bureau to verify the students' family economic situation. If the family is in good financial condition when applying for a loan, they will be held accountable. )
This system is a student-specific data system for student loans. Students' personal loan information, loan information and repayment information can be inquired, and they can apply for early repayment and make repayment online.
The loan procedures and related operations of the information system are still being improved. If there are any updates, they will be released in time through the Internet, newspapers and local student financial assistance management centers. Please pay attention to students who intend to apply for loans.
This year, the starting time of student-origin credit student loans and the acceptance time of local student financial assistance management centers will also be notified separately through the Internet, newspapers and local student financial assistance management centers.