Many 4S shops will mortgage the vehicle certificate and the Green Paper to the bank when they handle the car loan business for car owners, and can only get the vehicle certificate back after the car loan is paid off. How long does it take for the 4s shop to get the certificate back from the bank? After paying off the car loan, you will be able to retrieve the corresponding information after completing the liquidation procedures with the lending institution. Bring your ID card, driver's license, repayment details of each installment, and proof of settlement of car purchase contract. Then, I must go to the vehicle management office to cancel the mortgage status of the vehicle, and then contact the insurance company to change the beneficiary of the insurance back to myself, so that the whole process of getting the certificate back can be completed. Can't I take the car without a certificate when I pick it up? If it is a loan to buy a car, it is normal that I don't have a certificate for the time being, but if the 4S shop doesn't give the full certificate, then I have to wait until the certificate is issued before I can drive away. The important thing is that the car was left in the 4S shop. If you drive away rashly, the 4S shop may falsely accuse the owner of accidentally losing his car. In this case, you can negotiate first, but remember that all the contents of the negotiation should be recorded, otherwise there is no evidence; You can also report to the market supervision bureau that it is illegal to sell unqualified products without certificates. You can also call 400 directly to complain. 4S stores are more afraid of 400 calls, because it will directly affect the evaluation of manufacturers. As for the alarm, it basically does not have much effect. The police will only tell you that this is not within their functions, and let you go to the corresponding functional department, that is, the market supervision bureau.