The customer service of China Bank said that for those who temporarily lost their income sources due to the epidemic, BOC can adjust the repayment arrangements of personal loan customers and postpone the repayment period. Among them, for individual customers who borrow money from Hubei Branch, a grace period of 1 1 day is provided. Industrial and Commercial Bank of China: The customer service said that the confirmed patients, suspected persons and their spouses may not be included in the list of defaulting customers if their personal loans in ICBC are overdue due to inconvenient repayment during the epidemic. If it is overdue due to the epidemic, it may apply to the handling bank. After the application, you can reduce the penalty interest of loans during the epidemic prevention and control period, restore credit information and other special treatments.
China Construction Bank: The customer service indicated that doctors, nurses and other front-line staff who temporarily lost their income due to the epidemic or were unable to repay due to special circumstances could apply for an extension. How long the specific extension is still unclear, usually more than one month. If necessary, you can contact the customer service department, which will report to the background department, and the background staff will contact me again.
Agricultural Bank: The customer service said that customers who temporarily lost their income sources due to the epidemic can flexibly adjust the repayment time of mortgage and credit card and delay it reasonably. On the premise of complying with laws, regulations and regulatory requirements, failure to enter the list of defaulting customers within the time limit will not be punished. China Agricultural Bank will set a grace period for customers in the near future, but the grace period is limited to customers in Hubei, Wenzhou and Taizhou. China Agricultural Bank, a personal loan customer in other regions, will also send short messages in the near future. If it is really a personal loan customer who has difficulties in repayment due to the epidemic and meets the relevant conditions, you can follow up with SMS prompts.
Bank of Communications: Put forward 26 measures. It is mentioned that financial services in the social and people's livelihood areas affected by the epidemic will be fully guaranteed and the rights and interests related to public credit information will be protected. For specific people who meet the regulatory requirements, we will flexibly adjust the repayment arrangements of personal credit such as housing mortgage and credit card, and give personal loans a grace period. If the repayment is not timely due to the epidemic situation, we will not submit the overdue records after confirmation, and the submitted records will be adjusted. Individuals and enterprises that temporarily lose their sources of income due to the epidemic can submit credit records according to the adjusted repayment arrangements.
Postal Savings Bank: The customer service said that it had received a notice to timely adjust personal credit repayment such as housing mortgage for those who lost their livelihood due to the epidemic, and reasonably postpone the repayment period. If you need to apply for deferred repayment, you can call the counter of the local Postal Savings Bank for verification.