The main contents of the social practice report include: 1. Determine the main contents of the internship report. 2. Find out the problems found in practice. 3. Learn to write the outline of the report in narrative form. 4. Write an exercise report around the outline. 5. Several problems that should be paid attention to when writing the internship report.

Bank social practice report 1

Internship process: The purpose of this internship is to master the basic skills of banking business, get familiar with the operation process and working system of daily banking business, and lay a foundation for future work.

Internship position: lobby manager

The internship process mainly includes the following two main stages:

I. Training stage

(1) Understand the basic situation of the company, organization setting, staffing, corporate culture, safety of business outlets, etc. through training.

(2) Understand the basic business process of the bank, mainly including the following aspects: the bank's savings business, such as fixed work and two stools, education savings, etc. Corporate business of a bank, such as accepting cash checks, transferring checks, issuing bank drafts, etc. Bank's credit card business, such as credit card, quasi-credit card account opening, account cancellation, cash deposit and withdrawal, etc. ; Inter-bank business; Loan business, etc.

(3) learn service etiquette.

Second, the internship stage.

(1) Learn the corresponding basic theoretical knowledge and various bank-related documents from the branch director.

(2) Learn the lobby marketing skills and answer the customer inquiries of the lobby manager.

Third, the internship content:

(1) Learn the corresponding basic theoretical knowledge and various bank-related documents from the branch presidents.

A few days before my internship, I mainly studied the corresponding basic theoretical knowledge and various documents related to banks with the director. On the one hand, we should learn relevant practical operations, among which accounting accounts for the majority. We should not only strengthen existing knowledge, but also learn new knowledge. On the other hand, we need to learn the relevant documents issued by the People's Bank of China. Combined with China Bank Finance News, Financial Research and other magazines, we can understand the direction and trend of bank reform. The innovation and progress of banks are the basic conditions for competition with foreign banks. Therefore, banks should establish a sense of competition and service from top to bottom. In April, the "ATM Competition" was held in the branch, aiming at improving the service awareness of bank employees, enhancing the service concept and satisfying customers with high-quality services. At the same time, through internship, we can learn about the bank's business. The business structure of BOC is diversified, including corporate business, personal business, fund business, online banking business and international business. West Street Branch Company is mainly divided into four sections, including corporate business, private business, other business and flat insurance business merged with Ping An Insurance Company. My internship is mainly personal business, including personal settlement, bank card business and personal financial products.

(3) Learn lobby marketing skills from the lobby manager and answer customer inquiries.

Harvest and experience of internship: Through this internship before graduation, I have a certain understanding of the basic business of _ _ Bank, and I feel that I have gained a lot in other aspects. Because I have been living in a simple university campus, this graduation internship has undoubtedly become a platform for me to step into society and laid the foundation for my future step into society.

First of all, I think a big difference between schools and units is that they must have a strong sense of responsibility and a solid and serious work attitude after entering the society. In the work, we must have a strong sense of responsibility, be responsible for our own posts, and be responsible for our own business. For example, if a teller's remittance business has not been audited by other tellers, the remittance will not be sent, and the teller will be punished by risks. If the money is taken by mistake and cannot be recovered, the administrator should also be responsible for compensation. Therefore, we must be cautious when handling business related to bank cash.

Secondly, I think I should complete my role change as soon as possible. For us college students who are about to take up their jobs, how to complete the role change faster is a very important and urgent problem. After entering the society, the environment and living habits will change greatly. If you can't adapt as soon as possible, you will still regard yourself as a student, and you will be eliminated by the cruel society. Since entering the society, we should demand ourselves as employees of the company and strictly abide by the company's rules and regulations.

Third, I think everyone must stick to their professional ethics in their work and strive to improve their professional quality. It is said that to do a line, you must understand the rules of a line. For example, when reporting a loss, you need to personally hold your identity certificate. However, when the actual business happens, many people often take the household registration book because of the loss of their ID cards, or others report the loss to the lost person with their ID cards. Although they may know that they are themselves, these are not allowed. When the other party has doubts, be sure to patiently explain why you want to do this. Now the bank is similar to the service industry, so the problem of staff's working attitude is particularly important, and some questions and inquiries from customers should be answered patiently. This made me realize that what we need in real work is our rigorous and meticulous work attitude and an open mind for advice.

Finally, there must be a clear career plan. Therefore, after work, we should seize the time to learn relevant banking knowledge and pass the bank financial planner exam as soon as possible. I believe that only in this way can I get better development in my job.

Bank social practice report II

In the past month, I had the honor to practice in the accounting department of Bank of Communications. Although the real working time is only 20 days, I have learned a lot during this time that I can't learn in college textbooks. I am about to graduate from college, and fierce competition for job hunting is also in front of me. For students like me who have never really left school to get in touch with the society, this internship has given me a good learning opportunity, allowing me to experience the taste of work personally and prepare for my upcoming career.

I worked as an intern in the finance office for one month, mainly studying the comprehensive business processing system, getting familiar with the accounting subjects of banks, basically mastering the bookkeeping and rechecking operations of the system, and being able to independently handle remittance, securities clearing and foreign exchange accounting in the same city. In practice, I also asked the teacher about the operation principle and business knowledge. While mastering the operation process, I tried to understand what I was doing and how it came into being in the whole system. Through reading, asking questions and hands-on operation, I have a systematic understanding of the main work of the finance office, especially the check draft. Before my internship, I only learned its basic concept from books, but I didn't know the real bill specifically. Now I have a general understanding of the process of ticket inspection and payment. In addition, I have a clearer concept of the huge working system of the bank than before.

The following are some of my experiences and thoughts in my work:

First, bank work requires a rigorous work attitude. In fact, any work should be done seriously, especially in the accounting department. Every position needs to deal with numbers, and often needs to deal with a lot of data, requiring accuracy. Any small mistake will affect the overall result. For example, in the same city exchange, the amount figures of both borrowers and borrowers must be completely accurate before payment and transaction can be made. When bookkeeping, each transaction must be checked by a special person after being entered into the computer to ensure that the remittance time, amount and account numbers of the remitter and payee are accurate.

Second, pay attention to the division of labor and cooperation, the working procedures are detailed and specific, and each step has certain operational norms. For example, when entering the bill settlement for agency payment, you must follow the steps of total amount calculation, checking, bookkeeping, rechecking, printing and batch rolling. The information of each draft must be accurately entered into the computer and checked. If there is an error in the data, the transaction cannot be successful. Each process is interrelated, and each step is related to the overall result. We must cooperate with Qi Xin to finish the task.

Third, it is very important to get along and communicate with colleagues. Because a complete task needs everyone's division of labor and cooperation to complete, communication between colleagues is very important. There will inevitably be some mistakes in the work process, which will bring inconvenience to colleagues in the next process; Or because of some objective reasons, although no one should be fully responsible, it did affect the work of other colleagues. At this time, we must communicate with colleagues in the right way, solve the problem as soon as possible, and let everyone work together in Qixin. This skill can't be learned in books, so you should learn and accumulate it slowly in your work.

During my internship, I got the care and help from all the leaders, teachers and predecessors. All the teachers taught me patiently, so that I not only learned business, but also learned a lot about dealing with people. Teachers in the office, in particular, took time out of their busy schedules, not only giving me guidance at work, explaining business knowledge to me, but also giving me a lot of care in life. I hope I can learn from all the teachers again in the future.

"I think it's an armchair strategist. I don't know if it should be done." When I first read this sentence, I didn't feel anything special. However, after this short internship, I not only really understood its significance, but also deeply realized its connotation. For me, society and unit are universities. I found that the knowledge I learned in textbooks was too limited and superficial. Everyone in Bank of Communications is my teacher, and I have to learn too much, not only professional skills, but also professional quality and social experience, which can be the basis for my future competence and the heaviest weight for me to stand out in the fierce competition.

Bank social practice report 3

Work content: Cooperate with the lobby manager to do a good job of customer diversion, maintain the order of the lobby and solve general customer disputes. Guide customers to fill in all kinds of business flow tables correctly, introduce all kinds of intermediary business products of Bank of Communications to customers in need, and answer all kinds of questions about financial business products of Bank of Communications to customers.

First, to do this job well requires comprehensive banking knowledge.

What my tutor means is that the coverage of business knowledge contacted by this position may be there. First of all, we should be familiar with the counter business of banks. The cash business we are familiar with, such as deposit and withdrawal, belongs to counter business, including private RMB savings counters, foreign currency counters, VIP counters, personal financial service counters, corporate cashier counters, independent banks and so on.

Secondly, we should be familiar with the intermediary business of banks. For example, funds belong to intermediary business, as well as insurance, national debt and various trust products.

Second, this position is an interpreter of banking service products.

You have to cooperate with the lobby manager to introduce the marketing (intermediary business) of various financial products. As we all know, the basic business of banks is deposits and loans, but now with the continuous development of the capital market, the mixed operation of banks is the general trend. The income from various intermediary businesses accounts for a large part of banking business. At present, every bank is constantly introducing new service products, which requires someone to find potential customers and market service products. This is another job of the assistant manager in the lobby, and it is also an important reason why banks pay more and more attention to the qualification of this position! As an assistant, I need to help the lobby manager explain and promote the bank's wealth management products. As far as Bank of Communications is concerned, the main products at present are: open-end funds; All kinds of medium and long-term national debt; All kinds of dividend insurance; And trust financing plans in RMB and foreign currencies.

Third, the post can cultivate enough resilience.

Be prepared for emergencies at any time and anywhere, which is another requirement of job characteristics.

In the daily business hall, there are often dozens or hundreds of customers, and it is inevitable that there will be friction (mostly referring to banks). At this time, it is time to consider the post ability. At noon that day, the pager in the bank lobby broke down, which was the peak of the bank's business. Coupled with the hot weather, the hall was in chaos and complaints filled the whole hall. The teacher walked quickly into the crowd and explained to the customers very harmoniously in order to maintain order in the hall. Sometimes, I will meet some customers with intense emotions. At this time, the assistant of the lobby manager with strong ability and the assistant with poor ability will be compared at once I have to admire the resilience of the lobby manager.

The value of recommended internship:

First, there is a great demand in the future

The second step is to become a financial talent.

In addition, through this internship experience, it is also very helpful for students who intend to engage in sales, especially those who want to engage in securities, insurance, futures and trust. Banks are now the leader in China's capital market, accounting for a large proportion. Job seekers who have worked in banks are very popular with these financial industry companies. As far as the labor market is concerned, this kind of compound talents is the most lacking. We also expect more young people to provide themselves with a rapid growth opportunity through a good internship opportunity!

Take me for example. At first, the obstacle to customers was "nervousness". When others stare at themselves, it is inevitable that they are a little unconfident. In addition, if you are free, you will feel bored, and you will feel particularly tired when you are busy. But the tutor said that everyone has such a process, and the key problem lies in their unfamiliarity with banking business and whether your learning method is correct. During the whole internship, the tutor can't always accompany me, so being good at observing, actively understanding and constantly trying is a good way to make yourself independent quickly. Every study has a process, and the beginning process is the easiest to give up. Persistence is the cornerstone of every student's success.

Second, the specific internship content

I was assigned to the customer service department, mainly studying at the counter. I will introduce my internship life from the following aspects:

First of all, go to the company before 8: 30 every morning, and read books from 8: 30 to 9: 00 in the morning, mainly reading newspapers in the big room, such as china securities journal and Securities Times. Mainly understand the national macroeconomic policies, financial news, the latest information in the securities market, such as the announcement of information disclosure of listed companies, mainly analyze market hotspots and watch some stock reviews.

Secondly, after the morning reading, I began to be busy preparing for opening an account at the front desk, because the main job of the front desk is to open an account, and now the stock market is so bullish, and more and more people are keen on stock trading, so the number of accounts opened has become unusually large. Opening an account is the most common and basic business of securities companies, so we should have a detailed understanding and serious study of the account opening process. Here is a brief introduction to the process of personal account opening:

1. When opening an account, individuals need to provide the original and photocopy of their ID cards, and the original and photocopy of Shenzhen and Shanghai securities account cards; If it is an agent, it is also necessary to sign a power of attorney with the client at the same time, and provide the original and copy of the agent's ID card;

2. Fill in the account opening information and sign a securities trading entrustment contract with the securities business department;

3. The securities business department opens a capital account for investors;

4. Handle the bank-securities transfer of the securities business department;

The process of opening an account is similar to that of an individual, but the documents to be provided are different from the contracts to be added.

Another main job of the front desk is counter service. For example, customers need to handle various businesses at the counter, such as transferring custody, canceling designated transactions, changing customer information and passwords, and enabling and canceling bank-securities transfer. In the whole process of working at the front desk, we spend a large part of our time guiding customers to fill in various business forms and copy ID cards, bank cards and shareholder code cards to improve work efficiency. At the same time, I also learn how to communicate with old employees and keep abreast of customer needs.

In addition, in the whole work process, we also provide simple consulting services to communicate with customers. After training and many days' observation and study, I can handle customers' related opinions and relatively simple questions according to my own knowledge. But more importantly, we should find more problems and learn more about securities. Because I don't pay much attention to the stock market when I am studying at school, more accurately, I don't know much about the stock market, so I seldom use some stock software for analysis. During the internship, when there is relatively little work, we pay more attention to the stock market dynamics. I am familiar with many listed companies in Shanghai and Shenzhen stock markets, and I have also analyzed and discussed the use of various indicators by some stocks. After reviewing the relevant knowledge, I am proficient in stock market analysis software and can operate it comprehensively, and my understanding of the stock market is deeper than before.

Finally, when the day's work is basically over, we begin another important content: sorting out customer data. Customer information includes an account opening application, an account opening contract, a bank-securities correspondence application, a customer information change form, a customer ID card, a bank card and a copy of a shareholder code card. Related work includes the following three aspects:

1, sort out relevant customer information, and check all documents generated by the business on that day in time to ensure completeness, accuracy and no omissions. If there are omissions, they must be corrected in time. For a long time, we were all sensitive to documents, hehe, always afraid of problems;

2. Put the sorted customer data into the customer portfolio in sequence, and then put it into the filing cabinet;

3. When we have time, we should scan the natural person registration form and the copy of ID card generated that day into the directories of various business entities, and then send them to the headquarters in a unified way.

It takes a certain amount of work to sort out customer information in practice. This is a simple but rather troublesome process that requires care and patience; The orderly arrangement of customer data files is for the convenience and quick search in the future, so the staff gave us serious guidance.

During our internship, the staff of GF Securities gave us warm reception and guidance and thanked them for their concern. Here, I would like to thank Sister Li Wan in particular. While criticizing and praising my daily work, she taught me more about dealing with people.

Third, some of my own experiences and suggestions.

Before internship, I always felt that the securities company was a bit mysterious. After all, I am not familiar with the securities market, let alone the practice. After this internship, I have a deeper understanding of securities companies and their daily business, and I have also thought about some problems:

1, about working hours

The stock market is open from Monday to Friday at 9: 30 am-11:30 am and at 6:5438+0:00-3:00 pm. It is a bit difficult for many office workers for securities companies to handle all kinds of businesses simultaneously, centering on the stock market, because for them, if they want to handle all kinds of businesses, they must take time off to come to the sales department.

2. Distinguish customers

Securities companies, like banks, will classify customers into three categories according to their assets, attach importance to the development of large customers and provide them with perfect services, which can be seen from the fact that there are many special separate large customer rooms in the business department. In addition, large customers can also apply for a more favorable transaction commission rate; Small customers do not have the above treatment. They have to go to the retail area early to take advantage of the opportunity, and any problems can be solved, but not necessarily in time;

3. Exchange trading mechanism

The Shanghai Stock Exchange implements a comprehensive designated trading system, that is, investors who engage in securities trading in the Shanghai Stock Exchange market should clearly designate a securities business department as their entrusted settlement institution in advance, and designate their own securities accounts in the seat number of this institution before trading. If you want to do stock trading in other securities business departments, you need to cancel the original designation before making a new one; Re-custody is a re-custody business for securities listed on Shenzhen Stock Exchange. It means that investors entrust their securities listed on Shenzhen Stock Exchange to another securities company for custody. This is the voluntary behavior of investors. The securities bought by investors in which brokerage firm can only be sold in that brokerage firm. If investors need to transfer their shares to other brokers for entrustment, they should go through the transfer and custody procedures at the original custody brokers. Investors can transfer all their own securities at one time, or transfer part or part of the same kind of securities when going through the formalities of transferring custody. Although there are some similarities between the two, many investors don't know much about it, especially about the issue of re-custody fee. The transfer-out securities company received 30 yuan, and the transfer-out securities company reimbursed it, which was a bit retaliatory. I feel very troublesome;

4. Bank-securities transfer and third-party depository system

With the deepening cooperation between banks and securities companies, the recent securities trading modes such as bank-securities transfer and third-party depository system have challenged the traditional securities trading mode and attracted great attention in the industry.

With the bank-securities transfer business, investors can deposit and withdraw money from relevant banks on the one hand, and transfer money by phone at any time on the other hand, which is convenient for investors' investment activities. However, there is still a word "turn" in bank-securities transfer, which requires a certain amount of manpower and material resources, and sometimes the transfer is unsuccessful, which also affects the operation of shareholders, so the third-party depository system was born.

About the upcoming third-party depository system

(1) Concept: The third-party depository system for clients' securities trading settlement funds (commonly known as "margin") means that securities companies deposit clients' securities trading settlement funds with independent third parties such as banks. Securities companies that implement the third-party depository system for clients' securities trading settlement funds will no longer contact clients' securities trading settlement funds, and the depository bank will be responsible for investors' trading settlement and fund settlement. The separation of clients' securities trading funds, securities trading and securities trading settlement custody is an internationally accepted "fire prevention" rule.

(2) Background: China stock market is an emerging market established and developed in the process of system transition. Due to the imperfect legal system in the securities market, the defects in the design of transaction management system, the imperfect corporate governance structure of securities companies, and the weak sense of self-discipline, some securities companies violate laws and regulations, such as misappropriating, pledging customers' securities transaction settlement funds, and occupying customers' assets, which have caused huge economic losses to customers, seriously damaged the industry image of securities companies and dampened customers' confidence. Therefore, it is necessary to explore ways to put an end to the misappropriation of customers' securities trading settlement funds in order to exchange industry reputation and customer confidence and urge securities companies to standardize their development. At the end of 2003, when designing the risk disposal plan of Southern Securities Co., Ltd., the CSRC proposed to implement the third-party depository system for customers' securities trading settlement funds.

(3) Objective: To establish a third-party depository system for clients' securities trading settlement funds, which aims to cut off the channels for securities companies to misappropriate clients' securities trading settlement funds from the source, put an end to the phenomenon of securities companies misappropriating clients' securities trading settlement funds from the system, and fundamentally establish a system to ensure the safe operation of clients' securities trading settlement funds, so as to control industry risks, prevent moral hazard, protect investors' interests and maintain the stability of the financial system.

(4) Reason: The implementation of the third-party depository system for clients' securities trading settlement funds can ensure that clients' securities trading settlement funds are not misappropriated by brokers, because this system effectively establishes a wall between securities companies and their clients' securities trading settlement funds. Specifically, after the implementation of the third-party depository system for customers' securities trading settlement funds, customers can open accounts at depository bank outlets or business outlets of securities companies, generate customers' securities trading settlement fund accounts in the depository bank system, and generate customer numbers in the securities company system. Following the principle of "securities companies manage transactions, commercial banks manage funds, and registered companies manage securities", securities companies are responsible for the trading of customers' securities, while registered companies are responsible for the trading settlement and custody of stocks; Commercial banks are responsible for the transfer of customers' securities trading settlement fund accounts, cash deposits and withdrawals and other related businesses.

5. Guangfa Securities and Guangfa Bank

During this period, some counter customers will confuse Guangfa Securities with Guangfa Bank. GF Securities, formerly known as the Securities Department of Guangdong Development Bank, was established on September 8, _ _. Founded at the end of _ _ _, the company was restructured into Guangfa Securities Co., Ltd. in _ _ _, and it is one of the first comprehensive securities companies in China. GF Securities should pay great attention to the promotion of its own brand, after all, the brand is very important for a company;

6. Development prospect of GF Securities

In the course of fifteen years' development, the company has formed its own distinctive features: steady operation and standardized management; Stable market position; The risk is properly controlled and the assets are in good condition; People-oriented, talent advantage is obvious; Serve customers and innovate constantly. More importantly, the positive, optimistic and confident spirit of the sales staff is always inspiring. I am convinced that the development prospect of GF Securities must be very exciting.

Fourth, after a month's internship, I also want to give myself and investors some advice.

1, correctly understand the relationship between stock investment and life.

The reason why stock investment is so attractive lies in its stimulation. It can bring huge wealth to investors in a short time, and it can also make your wealth disappear.

For investors, if they want to succeed in stock investment, they must have a correct understanding. Only by correctly understanding the relationship between stock and life and its role in life can we be comfortable in the stock market with a peaceful mind. So, how should they correctly understand the relationship between stock investment and life? Warren Buffett has a very correct and clear understanding of the relationship between stock investment and life. Looking back on Buffett's road to success, we can see that he is a person who invests with "good thoughts". The so-called good thoughts can be summarized into three aspects: good determination, good affinity and good responsibility. The stock market is really an attractive place, and people who want to get great wealth flock to it. However, many people get lost in front of money. The main reason for this situation is that they misunderstand the relationship between stock investment and life and the role of stocks in life. In fact, stock investment is no different from any way of making money, and we can't be confused in the face of its high profits.

In short, if you want to invest in the stock market soberly and make money soberly, you must understand the "good intentions" of investor Buffett. Only by understanding the true meaning of thought can we keep a clear head and invest in stocks clearly.

2. Establish your own investment ideas and principles.

As a stock investor, if you want to succeed, the first thing to do is to establish a correct investment concept of your own.

The concept of investment is like a banner, leading you in the right direction. When you are undecided about an investment, the correct investment concept will play an eye-catching role and help you make wise investment decisions. The key to Buffett's success lies in establishing a correct investment philosophy. His investment philosophy is very unique and practical. In Buffett's eyes, he pays attention to the intrinsic value of stocks, buys stocks whose market price is lower than the intrinsic value, holds them for a long time, pays attention to the profitability of enterprises, ignores market changes and does not worry about short-term fluctuations of stocks. In this way, success will not be a distant thing. Buffett often warns those who devote themselves to the ever-changing stock market or hope to make a fortune by investing in stocks, they must establish a correct investment concept and then stick to it. Many stock investors can't do it. The reason is that they can't overcome their impetuous emotions. In fact, Buffy stepped in and paid a lot of tuition for success. When he failed, he immediately summed up his experience and gradually established his own investment philosophy and principles.

In short, it is to stop loss and spread risks. I don't know how to emphasize the importance of these words, and I don't know how to explain them, but this is the most basic code of conduct in stock trading.

Finally, although the internship is short and bumpy, it is really necessary, meaningful and an unforgettable experience. We came into contact with a securities company that was unfamiliar in the past, learned a lot of knowledge that was not available in books, and exercised our abilities in all aspects.

Today's sharing is over. I hope I can help you.