1. Contact customer service: You can contact Shanghai Zhonggu Xiaojin customer service department by telephone, online customer service or email to apply for a refund, and explain the reasons for the refund.
2. Providing information: Customer service staff may ask you to provide relevant identity information, transaction records and other materials to verify your identity and transaction situation.
3. Review application: The customer service department will review your refund application to verify whether your application conforms to the refund policy and procedures. Depending on your personal situation and refund policy, you may need to provide further information or conduct further audit.
4. Refund processing: After the approval, Shanghai Zhonggu Xiaojin Club will return the money to your original payment channel, and generally complete the refund operation within a certain period of time. The specific refund arrival time may be affected by the processing time of banks and payment institutions.
It should be noted that the refund process may be different according to different situations. Please refer to Shanghai Zhonggu Xiaojin's refund policy and customer service guide for specific operations to better understand the refund process and requirements. If you have any further questions, please contact Shanghai Zhonggu Xiaojin Customer Service Department directly to consult the specific refund process and requirements.