When handling loans, credit cards, wealth management and other businesses, CITIC Bank will arrange corresponding approval processes according to customer qualifications and business nature, including face-to-face signing. Face-to-face signing refers to the process of bank staff communicating face to face with customers, confirming business matters and signing relevant documents. CITIC's face-to-face signing is to ensure the legality of loan business and customers' right to know, and also provide effective risk control means for banks.

The process of CITIC face-to-face interview includes: appointment, interview and signing. First, customers need to make an appointment with the bank in advance for the time and place of face-to-face interview, and the bank staff will arrange specific business processes for them according to their situation. Secondly, in the interview session, the bank will introduce the details, fees and legal responsibilities of the business to the customer in detail, and confirm that the customer has understood the business-related responsibilities and is ready to sign the documents. Finally, after the business process is completed, the bank will issue relevant documents to the customer, and the customer will sign and confirm them and return them to the bank.

What matters should be paid attention to in CITIC face-to-face signing?

Customers should pay attention to the following matters when conducting CITIC face-to-face signing: First, they must know the relevant details, expenses and legal responsibilities of loans, credit cards, wealth management and other businesses in advance. Second, customers must carry complete identification and other relevant certification materials. Third, customers need to attend face-to-face interviews on time and point by point, and cooperate with bank staff to confirm and sign the business. Finally, after the business is signed, the customer needs to keep the signed documents properly. If any objection is found, please contact the bank in time.