1. What is a black cat complaint?
Black Cat Complaint Platform is a consumer complaint platform under Sina, which can quickly solve 3 15 consumer complaints, 3 15 rights protection complaints, * * service complaints, shopping platform complaints, travel complaints, accommodation complaints, entertainment life complaints, education and training complaints, financial payment complaints and so on. It has a huge enterprise library, experts in various fields, a professional team of lawyers and an authoritative help group to help consumers.
Second, you need to fill out a new form on the black cat complaint. Computer: macbookpro mos 14 version.
1. First log in to the Black Cat Complaint APP (you can choose Sina Weibo account) and click the Edit button at the bottom of the homepage.
2. When creating a complaint form, you need to bind your own mobile phone number, so that merchants and platforms can contact you and make the same solution in real time.
3. Fill in the complaint tools, complaint requirements, complaint subjects and detailed reasons on the "I want to complain" page to avoid using qualitative words such as fraud and indecency in the form of matters. Please hold the detailed form in civilized language for easy observation. Fill in personal privacy information (address, telephone number, identity, etc.). ) It is involved in the private content submission area. Click Submit after editing.
What are the complaint channels?
The National Network Information Office has a hotline 12377, which can report problems. Another channel, China Netcom, is the official website of the National Network Information Office, with a "Director's Mailbox" area, which can reflect problems through this channel. The "Director's Mailbox" received a large number of reports, opinions and suggestions from netizens in one year. These three channels can be reported, and netizens are welcome to report online.
The Ministry of Industry and Information Technology can be said to be the special treasure of the three major operators. From the indiscriminate addition of packages to the problem of network speed, the Ministry of Industry and Information Technology has finished writing complaints. About a day and a half, the operator's customer service will call. Before milk tea, I complained about the installation and construction of broadband at home on the website of the Ministry of Industry and Information Technology. The next day, Unicom customer service called and quickly arranged for personnel to come over for construction. ____