First, confirm with your family in time whether you can apply for a loan with your ID card. Because online loans need personal identification information such as ID card, mobile phone number and bank card to be successful, it is difficult for ordinary people to get so much personal information.

Second, if it is not handled by the family, then the user should call the police immediately and collect all the evidence and give it to the police.

Third, communicate with the online lending platform in time to inform the other party that they have not applied for a loan on the platform.

Fourth, complain about the online lending platform. Being granted a false online loan without knowing it shows that there are loopholes in the platform audit and the platform has great responsibilities.

Inexplicably, online loans are sometimes fooled by salespeople and handled without the borrower's knowledge. However, when the loan is actually handled, the user himself is on the scene. This situation must be reported to the loan platform in time to lock in the sales staff at that time. If the salesperson has left, then this matter is more difficult.