1. Company qualification
Printer maintenance service providers must have a legal business license, registered capital and compliant tax invoices, which meet the relevant national qualification requirements.
2. Qualification of service personnel
Printer maintenance service providers should hire professional technicians to provide services, and these employees must have relevant skills, qualifications and health certificates.
3. Maintenance speed
Printer maintenance service providers must ensure timely response, rapid repair of faults and recovery of equipment functions. At the same time, the maintenance contract shall be performed within the time stipulated in the agreement.
4. Service guarantee
The service provider should be able to ensure that the same failure does not occur during the equipment maintenance period; Follow the relevant maintenance standards, such as using spare parts of a specific manufacturer or a better brand for replacing parts, and at the same time ensure that the operation of related equipment will not affect the warranty period.
5. The cost is reasonable
The printer maintenance service provider should give a detailed quotation before signing the agreement, indicating the details of each item and the reasonable price. Service providers should strictly abide by the cost accounting regulations and are not allowed to add unauthorized miscellaneous fees and expenses.
6. Service feedback
The past service quality and customer satisfaction are the best reputation of printer maintenance service providers. Service providers should provide customers with contact information, and at the same time, they can answer inquiries and feedback customers to common questions.
In a word, the bidding requirements for printer maintenance should be specific and detailed, highlighting the aspects of service quality, service speed, service guarantee, reasonable cost and customer service feedback. These requirements are to ensure that the final service provided can satisfy customers most, and at the same time, it is necessary to select as many excellent service providers as possible in the bidding process.