Logistics has no clear departmental jurisdiction in the country. Because logistics involves many fields, such as transportation, industry and commerce, taxation and so on. If there is any complaint, unless it is a high-value commodity, you can choose to sue. Generally, as long as it is a logistics problem, it can basically be solved. If it is a common problem, you can call directly to complain. A normal logistics enterprise has 400 customer telephones. As long as you insist on complaining, you will get satisfactory results.
What is the function of logistics?
To put it simply, the role of logistics includes three aspects: the circulation of service providers, ensuring production and facilitating life.
Service provider process
In business flow activities, the ownership of goods is transferred from the supplier to the buyer at the moment when the purchase and sale contract is signed, but the commodity entity has not moved because of this. Except for futures trading without physical delivery, general business processes must be accompanied by corresponding logistics processes, that is, commodity entities are transferred from suppliers (sellers) to buyers in appropriate ways and means according to the needs of buyers (buyers). In this whole circulation process, logistics actually appears as the successor and service provider of business flow. Without the role of logistics, under normal circumstances, business flow activities will become a dead letter. The development of e-commerce needs the support of logistics, which is the truth.
What are the laws and regulations related to logistics in China?
1) Applicable laws, regulations and international conventions under the water transport mode.
Waterway transportation includes international maritime transportation, coastal and inland river transportation, and the applicable domestic laws and regulations and international conventions include People's Republic of China (PRC) Maritime Law, People's Republic of China (PRC) Transport Contract Sub-rules, People's Republic of China (PRC) Contract Law, People's Republic of China (PRC) Shipping Regulations and their implementing rules. Domestic waterway cargo transport rules, dangerous goods transport rules, container transport rules, international freight forwarding management and implementation rules, international convention for unifying certain legal provisions of bill of lading-Hague Rules, protocol to international convention for amending certain legal provisions of bill of lading, namely Hague-Visby Rules, United Nations Convention on the Carriage of Goods by Sea-Hamburg Rules and
(2) Applicable laws, regulations and international conventions under land transportation mode.
Land transport modes include railway and road transport, which play an important role in the circulation of goods in the mainland. Railway and road transport have their own operational characteristics. Domestic laws and regulations on road transport include: People's Republic of China (PRC) Highway Law, Rules for the Transport of Automobile Goods, Rules for the Transport of Container Cars and Rules for the Transport of Dangerous Goods by Automobile. International conventions include the Convention on Contracts for the International Carriage of Goods by Road and the Convention on the International Carriage of Vehicles by Road.
Domestic laws and regulations on railway transportation include: People's Republic of China (PRC) Railway Law and Rules for the Administration of Railway Freight Transportation. International conventions include: Agreement on International Carriage of Goods by Rail and Convention on International Carriage of Goods by Rail.
(3) Applicable laws, regulations and international conventions under air transport mode.
In fact, every link of logistics is mostly manual operation. Faced with such a huge number of objects every day, logistics will inevitably make some mistakes. As long as it doesn't harm consumers themselves, we should also treat these problems with a kind and tolerant attitude.