Notice of State Taxation Administration of The People's Republic of China on Several Measures to Give Full Play to the Function of Taxation to Help Win the Prevention and Control of Epidemic Situation (No.4/KLOC-0 [2020] of Tax Administration) stipulates: (12) Expand the appointment handling. Comprehensively sort out and analyze the tax payment of taxpayers and payers within their jurisdiction, take the initiative to ask for needs and take the initiative to dock. If it is really necessary to go to the tax service hall to handle business, take the initiative to provide appointment service and arrange the processing time reasonably. Every day, according to the flow of people and the urgency of business, the tax service office should strengthen the telephone and WeChat communication with taxpayers and payers in time, remind them to handle the peak shift, and do everything possible to reduce the concentration of people.