Government services include administrative licensing, administrative payment, administrative confirmation, administrative power matters that provide convenience for the administrative counterpart to perform legal obligations, and public service matters closely related to production and life, such as education, medical and health care, social security, employment, housing security, culture and sports, assistance, legal services, and entrepreneurial needs. Article 3 These Measures shall apply to the activities of government service agencies within the administrative area of this province, such as determining the applicable object, standardizing the work flow, checking afterwards, and supervising credit punishment.
The term "government service institutions" as mentioned in these Measures refers to the administrative organs responsible for government services and organizations authorized by laws and regulations to manage public affairs. Article 4 The notification and commitment system for government service matters shall adhere to the principles of problem orientation, facilitating people and enterprises, promoting in coordination and controlling risks. Article 5 The people's governments at or above the county level shall establish a coordination mechanism for the notification and commitment system of government services, which is attended by reform, government services, information disclosure, e-government, development and reform, judicial administration, public security, finance, taxation, market supervision and other units. , clear the specific lead responsibility unit, strengthen the guidance, coordination, supervision and inspection of the government service commitment system. Article 6 The notification and commitment system may be applied to government service institutions when handling government service matters, if the risks involved are controllable and the unqualified situation can be corrected in time through post supervision.
Where the local laws and government regulations of this province set the business licensing matters involving enterprises to implement the notification commitment system, the development and reform department shall, jointly with relevant departments, study and put forward suggestions and report them to the people's government at the same level for approval. Seventh any of the following circumstances, generally does not apply to inform the commitment system for government services:
(a) directly related to national security, state secrets, public safety, prudent supervision of the financial industry, and ecological environment protection;
(two) directly related to personal health, life and property safety;
(3) Important foreign-related risks are high, the cost of error correction is high, and the damage is irreparable;
(four) the administrative counterpart has a serious bad credit record or made false promises, and has not completed the credit repair. Eighth for government services, the administrative counterpart can choose whether to adopt the notification commitment system.
If the administrative counterpart is unwilling or unable to make a commitment, it shall be handled in accordance with the general procedures. Ninth government service agencies at all levels shall compile the catalogue, work rules, work guides and the format text of the letter of commitment, and publish them in service places, official websites and national comprehensive government service platforms. Article 10 A government service institution shall inform the administrative counterpart in writing of the name, certification content, handling conditions, inspection authority of the administrative organ, legal liability and consequences of false promises and other necessary contents. Eleventh the implementation of the notification commitment system of government services, the administrative counterpart shall promise in writing that it has met the relevant requirements of notification, and is willing to bear the legal responsibility and consequences of false promises. Article 12 After the administrative counterpart voluntarily signs the letter of commitment to inform and submits other materials as required, the government service agency shall handle relevant government service matters on the spot according to the written commitment; If it cannot be completed on the spot, it shall inform the administrative counterpart of the completion deadline in accordance with the regulations. Thirteenth before the administrative service matters are completed, the administrative counterpart may withdraw the letter of commitment to inform if there are reasonable reasons. After the withdrawal, the matter shall be handled in accordance with the general procedures. Article 14 For government service matters that involve public interests, the interests of third parties or cannot be verified due to objective conditions, government service agencies can accept them in advance according to the notification commitment system, and at the same time require the administrative counterpart to promise to supplement and improve relevant materials within the prescribed time limit.
If the administrative counterpart cannot supplement the materials within the promised period, the government service agency shall terminate the handling, and the consequences arising therefrom shall be borne by the administrative counterpart. Article 15 A government service institution shall, according to the characteristics of government services, classify and determine the verification methods, formulate corresponding regulatory measures, take the credit status of the promisor as an important factor in determining the verification methods, and clarify the verification time, standards, methods and whether it is exempted from verification.
For matters exempted from verification, government service agencies should comprehensively use "double random and open" supervision, key supervision, intelligent supervision and other ways to implement daily supervision. Sixteenth government service agencies should use government information sharing platform, government service mobile phone client, blockchain technology to collect and compare relevant data. , online verification, or on-site verification through inspection.