Technology returns to zero and management returns to zero.

"Quality problem zeroing" refers to the management of quality problems that occur one by one according to the five standards of "clear processes, clear responsibilities, implementation of measures, serious handling, and improvement of regulations" and form a management Activities to zero in on reports and related documentation.

1. Five requirements for technical zeroing: "Accurate positioning, clear mechanism, recurrence of problems, effective measures, and inferences from one example to other cases."

2. Five requirements for management zeroing: process Clarity, clear responsibilities, implementation of measures, serious handling, and improvement of regulations.