Legal adviser can be divided into broad sense and narrow sense. Broadly speaking, people who have legal expertise, accept the employment of citizens, legal persons or other organizations, and provide legal services for them, as well as people in legal affairs institutions established within legal persons or other organizations, are legal advisers. Legal adviser in a narrow sense refers to a practicing lawyer who accepts the employment of citizens, legal persons or other organizations and provides legal services for them, and is a legal adviser in a traditional sense.

Service hotline refers to the direct telephone line provided by the national government and various enterprises or organizations to facilitate people's lives and solve some problems encountered in life in time. According to statistics, China's various convenience service hotlines are connected about 3000 times a day, which can help millions of families with various abnormal problems every year.

Therefore, the legal adviser hotline is the most convenient and authoritative legal knowledge service for the masses.