The process of taking the lead is not a form. As the window staff, the top leaders can not only directly close the distance with taxpayers through face-to-face communication and service, but also help to further understand the operation of the window, thus improving the service level and mass satisfaction.

Second, analysis

The "top leader" process refers to letting the top leaders of the administrative examination and approval and public service departments go through the process as enterprises and the masses, or sitting at the window as staff to handle administrative examination and approval and service work, and feel every link of administrative examination and approval and public service matters in a zero-distance and whole process, and find problems and improve their work.

3. What is the job of the tax bureau?

The Tax Bureau refers to State Taxation Administration of The People's Republic of China, People's Republic of China (PRC), which is the government agency in charge of tax work, and specifically undertakes the duties of tax and non-tax revenue collection and management within its jurisdiction. In addition to collecting taxes, State Taxation Administration of The People's Republic of China has the functions of drafting tax laws and regulations, implementing rules and proposing tax policy suggestions, undertaking the responsibility of organizing the implementation of taxes and social insurance premiums, collecting and managing non-tax revenues, organizing the implementation of the reform of tax collection management system, and handling import and export commodity taxes and export tax rebates.