Remarks: In order to improve work efficiency and give customers a better after-sales experience, we specially set up a transfer-free hotline, without complicated voice prompts, and directly connected to the after-sales maintenance service target of the human customer service representative: service quality comes first, customer interests comes first, and there are outlets in all regions of the city, with no holidays and 24-hour repair service.

Official customer service of the Big Dipper integrated stove: 400-017-110 (please click the number to dial).

Repair application process:

One: Please call the after-sales service hotline of the Big Dipper integrated stove.

Two: Please leave your detailed address and contact information.

Three: Arrange service personnel to contact you within 30 minutes according to your area.

Four: service personnel arrive at the site on time, and after soliciting users' opinions, they will provide services in strict accordance with the articles of association.

Five: Fine inspection, free maintenance. After the service is completed, it will be guaranteed for two years, including installation and relocation. Free cleaning and maintenance within three years. Eliminate new failures!

How to deal with the E0 alarm fault of the Big Dipper integrated stove?

No matter whether the Big Dipper integrated stove sucks around or sideways, I believe that everyone will encounter the "E0" alarm, which will continue to "drip" and will exhaust (exhaust) in the middle. At this time, any button we press is invalid. The caller is very annoying. Now let's analyze and how to solve the problem.

1, the kitchen is closed, the smell is too strong, and the gas sensor detects it. As long as the kitchen window is opened for ventilation, the smell will generally be reduced, and the E0 alarm will be eliminated.

2. Gas or natural gas leaks. This is to ask our integrated after-sales personnel of Big Dipper to come to the door to check whether the natural gas connector is loose. If there is no gas leakage, the general alarm will be eliminated.

3. There is another kind of cooking. The integrated stove itself starts the fan display screen to display E0 alarm. Generally, it is necessary to check whether the windward door is damaged, which causes the smoke and smell in the flue from the flue pipe to the volute (annular suction stove) and the oven cavity to be detected by the gas sensor, so the alarm is given. This situation can be solved by replacing the new headwind door!

4. If the above three points are all right, we will ask the after-sales staff of the Big Dipper integrated stove to come to the door and adjust the sensitivity of the gas sensor, which the user can't do by himself. Many users are worried about adjusting the sensitivity. What if the air leak cannot be detected? Please rest assured that this will not happen here.

5. In another case, it is no problem to do the above four points, so it is necessary to replace a new gas sensor.

Note: The after-sales staff of our Big Dipper integrated stove didn't arrive, but the alarm sound of "E0" was very noisy. How can I turn this off? This alarm sound can be eliminated by unplugging the leakage protector and plugging it in again.

The Big Dipper integrated stove shows the cause of eo failure.

1, the kitchen is closed, the smell is too strong, and the gas sensor detects it. As long as the kitchen window is opened for ventilation, the smell will generally be reduced, and the E0 alarm will be eliminated.

2. Gas or natural gas leaks. This is to ask our integrated after-sales personnel of Big Dipper to come to the door to check whether the natural gas connector is loose. If there is no gas leakage, the general alarm will be eliminated.

3. There is another kind of cooking. The integrated stove itself starts the fan display screen to display E0 alarm. Generally, it is necessary to check whether the windward door is damaged, which causes the smoke and smell in the flue from the flue pipe to the volute (annular suction stove) and the oven cavity to be detected by the gas sensor, so the alarm is given. This situation can be solved by replacing the new headwind door!

4. If the above three points are all right, we will ask the after-sales staff of the Big Dipper integrated stove to come to the door and adjust the sensitivity of the gas sensor, which the user can't do by himself. Many users are worried about adjusting the sensitivity. What if the air leak cannot be detected? Please rest assured that this will not happen here.

5. In another case, it is no problem to do the above four points, so it is necessary to replace a new gas sensor.

Note: The after-sales staff of our Big Dipper integrated stove didn't arrive, but the alarm sound of "E0" was very noisy. How can I turn this off? This alarm sound can be eliminated by unplugging the leakage protector and plugging it in again.

The Big Dipper integrated stove shows the cause of eo failure.

1, the kitchen is closed, the smell is too strong, and the gas sensor is detected.

Just open the kitchen window to ventilate, the general smell will be reduced, and the E0 alarm will be eliminated.

2, gas leakage, gas leakage.

This is the door-to-door inspection of the after-sales personnel of Meida Integration. It is necessary to check whether the natural gas connector is loose. If the inspection does not leak, it can be ruled out by calling the police.

Why does the Big Dipper integrated stove show eo fault | Detailed explanation of maintenance method

3. Stop the windward door from being damaged.

When there is no cooking, the integrated stove starts the fan display and displays E0 alarm. Generally, it is necessary to check whether the windward door of the door is damaged, which leads to the smoke and smell in the flue from the flue pipe to the volute (annular suction stove) and the stove cavity being detected by the gas sensor, so the alarm is given.

In this case, it can be solved by replacing a new headwind door.

4. The sensitivity adjustment of the gas sensor head is not in place.

Adjust the inductor of the inductor, then pull out the leakage protector and plug it in again to eliminate this alarm sound.

Second, the big dipper integrated stove after-sales use matters needing attention

1, in the process of cooking delicious food, if the juice in the pot overflows and falls on the stove cover, you should take off the stove cover in time and clean it carefully with a brush, and try to avoid too much juice in the pot when you keep the stove burning. In this case, you should try to avoid cooking the pot.

2. Avoid using a baffle to cover the flame. Do not place flammable items around the cooker, let alone use them to dry clothes and other items, so as to avoid shortening the life of the cooker and causing kitchen safety problems.

Third, the maintenance of the Big Dipper integrated stove

1, after each use, be sure to use a neutral cleaner to clean the kitchen cavity, panel, cover plate and the surface of the machine body, and never use an acidic cleaner to clean the stainless steel surface, so as not to corrode the stainless steel or produce black spots.

2. Air-type gas stoves should be cleaned once every 20 days or so to prevent impurities and carbon deposits from blocking the fire holes, causing the phenomena of red fire, yellow flame, tempering and ignition failure. After cleaning, the furnace plate must also be dried to ensure the smoothness of each fire hole, and the bayonet must be clamped into the positioning pin.

Clean up the waste oil in the oil collecting tank every 1-3 months. If there is too much waste oil, it will overflow, which will affect the normal use of the integrated stove.

Municipal maintenance network query ↓

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