1. Submit an application: urban and rural residents need to submit a refund application before the current payment deadline.

2. Offline channel acceptance: the refund of medical insurance for urban and rural residents is accepted by the tax authorities through offline channels, and the refund is processed for cancellation.

3. Apply for a refund: urban and rural residents can pay through WeChat. After payment, they can click on WeChat to apply for a refund.

4. Submit application-related materials: Urban and rural residents need to submit application-related materials, such as filling out the Application Form for Surrender of Basic Medical Insurance for Urban Residents.

5. Review of fee refund: The tax authorities review the relevant information of urban and rural residents, and refund the fees after the review is passed.

6. Refund collection: Urban and rural residents can bring their ID cards and bank cards to the local medical insurance hall window for refund.