Thin and weak, with a ponytail and a pair of glasses. Lu Chunmei is a far cry from the image of an "iron-faced tax official". But it is such a delicate and gentle young woman who has become the most effective "gatekeeper" of Yangzhou local taxation. Her "principle" made the intercessor blush; Her "thoughtfulness" made the taxpayers pay tribute; She "used her experience" to improve the tax service day by day. As the head of the tax service section of the first branch of Yangzhou Local Taxation Bureau, Lu Chunmei, who is not a big official but has a lot of power, has fulfilled the oath of "starting from me and keeping up with me" made by a grassroots party member. Her innovative work style, which dares to be the first, has also become a microcosm of grassroots party member's efforts to "promote scientific development and build a happy Yangzhou". 1 Never took a penny, never eaten a meal, she treats strangers and acquaintances alike, and it is not feasible to intercede and give gifts. The tax service section of the first branch of Yangzhou Local Taxation Bureau where Lu Chunmei is located is a powerful department. As the "number one", Lu Chunmei's power is quite good. However, according to Lu Chunmei's words, "I actually have no right at all. All tax-related matters are expressly stipulated and bound by legal provisions, and I just strictly enforce them. I don't have to invite guests to give gifts for what I can do, and I can't do things with gifts. " Lu Chunmei simply can't remember how many banquets she has turned down and how many red envelopes she has declined during the 10 years of window service. So that taxpayers who know Lu Chunmei now know her "rules", and no one touches this "red line" again. In April 2007, a catering business owner came to the window to go through the formalities of closing down. But he refused to return the invoice he had received. Lu Chunmei saw at a glance that the boss was "fake business suspension and real tax evasion", so she decided to refuse it immediately. As soon as the trick was exposed, the boss quickly "public relations". He quietly gave Lu Chunmei a consumption card worth 5,000 yuan, which Lu Chunmei sternly refused. After the ceremony, the boss moved out of his "backstage leader". The leader made several phone calls to Lu Chunmei: "I have a good relationship with the leaders of your provincial and municipal bureaus. If you have any requirements for your position, just ask. My relatives also ask you to help and take care of it. " Lu Chunmei did not compromise. She said: "I can only do things that conform to the regulations. Please forgive me, I believe you would do the same. " I don't know how many times Lu Chunmei will encounter such intercession in a year. There are 46,000 taxpayers in the enterprises she serves, and there are countless scattered industrial and commercial self-employed individuals. Millions of tax-related projects are passed by her every year. As long as she is not so principled and slightly flexible, the "benefits" will be considerable. However, Lu Chunmei never took a penny and ate a meal, becoming a famous "tough tax official" in Yangzhou. Fan Zhengjun, director of the First Branch of the Municipal Local Taxation Bureau, commented on Lu Chunmei that "strangers and acquaintances are the same, and it is not feasible to intercede and give gifts". "She is full of enthusiasm for taxpayers, passionate about her career, and deeply affectionate to her colleagues." Although she is ruthless about illegal tax payment, she is full of enthusiasm for taxpayers. Feng Jun, an industrial and commercial self-employed person engaged in logistics business, has been dealing with Lu Chunmei for several years. He said that Lu Chunmei is a "good cadre who thinks of taxpayers wholeheartedly". In 2005, Feng Jun worked for a private enterprise run by the released workers through labor reform. In accordance with state regulations, you can enjoy preferential policies of tax reduction and exemption. That year, Feng Jun first contacted Lu Chunmei. "In the past, I always thought that to get tax relief, I had to' say hello' to tax cadres. When I first came to see Lu Chunmei, I wanted to invite her to dinner and give her a shopping card. I didn't expect her to refuse it in one bite. Just when I was nervous, she had helped me get everything done. I suddenly took off the' colored glasses' for civil servants. " Lu Chunmei always has the needs of taxpayers in her heart. Last year, a laid-off worker went to the tax hall to go through the formalities of tax reduction and exemption. Because he only held a work permit without a re-employment concession card, he did not meet the tax reduction and exemption regulations. The staff at the window suggested that he apply for a re-employment concession card from the labor department first, and then apply for it. However, the labor department said that the employment permit has been combined with the re-employment concession card, but there is no mention of how to deal with the situation that has not been applied for before. As a result, the laid-off worker returned to the tax office to make a scene. After knowing the situation in detail, Lu Chunmei took the initiative to get in touch with the labor department and assisted the laid-off worker to get the corresponding documents and complete the tax reduction and exemption procedures. "I am passionate about taxpayers, passionate about my career, and deeply affectionate to my colleagues and family." It is Wan Jing's evaluation of Lu Chunmei, deputy director of the First Branch of Local Taxation Bureau. As the chief of the service department, Lu Chunmei manages 30 subordinates, but she has no airs. Once there is a contradiction between the taxpayer and the window staff, she always stands up and takes the responsibility on herself, and then analyzes what the problem is afterwards. Lu Chunmei never likes to reprimand and teach his subordinates from above, but advocates an atmosphere of mutual teaching and learning in the department. Lu Chunmei said that in the tax service department, there are several doctors and double bachelor's degrees. "They can all be my teachers." In the environment of equality and mutual learning, the Tax Service Section has become a banner of the city's administrative affairs. In recent years, it has been awarded as "party member Demonstration Post", "Advanced Sub-center of Administrative Affairs Service Center", "Women's Civilized Post" at the provincial level and "Five Stars" at the municipal level, and many people have also won the honorary titles of "New Long March Breaker". Dai Chen, a window worker, said that it was Lu Chunmei who inspired and led everyone to forge ahead together with her own actions. With such an example, of course, everyone is unwilling to lag behind. She is the first in the province to put forward the business of free filling. Being bold and innovative is her greatest feature. Fan Zhengjun, director of a branch office, said that although she had not been with Lu Chunmei for a long time, she had witnessed her many achievements in improving the window service. It was Lu Chunmei who took the lead in putting forward the business of free filling in the form among the tax authorities in the whole province. Wang Ning, a financial officer of Jiangsu Petroleum Exploration Bureau, was deeply touched by this. "In the past, it was very cumbersome for us to pay taxes and fill in the form. Every time we fill in it, we are afraid of missing and filling in. So I thought it would be nice if I didn't have to fill out the form in the future. Once, I inadvertently put forward this idea with Lu Chunmei. Unexpectedly, she really heard it. " Lu Chunmei does what she says. She gave up her rest time and went to banks, telecommunications and insurance companies to visit and investigate. After mastering the first-hand information, she wrote a report of more than 20 thousand words. After Lu Chunmei's efforts, the Municipal Local Taxation Bureau finally adopted her suggestion and began to implement the business of free filling. At present, when taxpayers handle major tax-related matters, the relevant tax documents no longer need to be filled out by themselves, but are all filled out by the tax authorities. Taxpayers just need to sign the printed formatted documents. The phrase "running upstairs and downstairs and breaking his leg, looking for you to find him to break his mouth" has been widely circulated among taxpayers and is a true portrayal of administrative difficulties. Yao Zhe, an accountant in the Finance Department of Yangzhou University, said: "In the past, when we handled tax-related matters, we had to go back and forth between multiple windows. This window is only responsible for issuing tax payment certificates, and that window is only responsible for sales invoices. It is difficult to settle things in one window, and sometimes it is necessary to queue up repeatedly, which wastes a lot of time. It was not until Lu Chunmei proposed a full-featured window service that we really saved our hearts. " "Simplifying the tax process and improving the tax efficiency" has always been the goal pursued by Lu Chunmei. After discovering the disadvantages of the classification window, she began to think and learn from the tax authorities in other provinces and cities. After full preparation and multi-department coordination, Lu Chunmei once again pioneered in the province, launched a full-featured window service, and put forward a 16-character tax mode of "window acceptance, internal circulation, time-limited settlement and window delivery", which greatly improved the tax efficiency. At present, all materials for handling tax-related matters are transferred by tax staff, and all procedures are completed by tax staff. Today's taxpayers, as long as the materials are delivered to any window in the tax service hall, can drink tea and read newspapers while waiting for things to be settled. It is no wonder that Yao Zhe said with emotion: "It used to take a month to complete the formalities, but now it can be completed in two or three days, which is really efficient!" As a woman, Lu Chunmei's delicate thoughts are almost used in official business. What she is thinking all day is how to improve the quality of window service, improve the efficiency of tax collection and make taxpayers more convenient and comfortable. One of her most frequent words to colleagues in the service department is "details determine success or failure". Therefore, the staff on this "women's post" have developed the good habit of careful observation, and all of them have become good tax collectors who "think what taxpayers think and are anxious about taxpayers". With conditions, she should have been promoted a long time ago. But every time she meets an opportunity, she always says, you should be the leader, who will do the things in the hall! 4 1996, after graduating from Lianyungang School of Finance and Economics, Lu Chunmei decided to be a competent tax cadre. "I have been longing for the day when I put on my uniform since I was a child. Therefore, when I really put on the uniform of the tax official, in addition to cherishing it, I feel more responsibility and dedication. " Now, she has been engaged in tax work for 15 years, and has also worked in the tax service section for 10 years, but Lu Chunmei is still a stock-level cadre. In fact, with Lu Chunmei's conditions, she would have had a chance to improve. But every time she meets an opportunity, she always smiles and says, "If you are a leader, who will do the things in the hall?" What impressed Fan Zhengjun most was that in the first half of 2009, the Municipal Bureau held a competition examination for sub-level positions, and Lu Chunmei, who met the registration conditions, gave up this rare opportunity. She said that it is not easy to train a professional and technical personnel in the bureau. Let's talk about it first. The front-line tax service at the grassroots level has the characteristics of "three more and one less", that is, "there are many miscellaneous things, many examinations and inspections, many pressure grievances, and few opportunities for promotion." After working here for a while, many people find various reasons to transfer. However, Lu Chunmei never took personal interests to heart, and just took root. Wan Jing, the leader in charge of Lu Chunmei, said that she had never seen Lu Chunmei make any personal demands to the organization. Lu Chunmei said that when I retire, I will be very pleased to recall that I have worked for so many taxpayers in such a window post. Without the support of a happy family, it is impossible to continue to do a good job. Her selfishness is to run a happy home. In fact, Lu Chunmei also has selfishness. Her selfishness is to run a happy home. "Without the support of a happy family, it is impossible to continue to do a good job." Lu Chunmei said that as a wife and a mother, she must not neglect her family because of her heavy work. Even if there is less time, she will try her best to take care of her husband and children. Lu Chunmei's husband, Tang Yunchao, is the director of the police station. His work is busier than Lu Chunmei's, and continuous business trips are commonplace. As a result, the care of the son and in-laws also fell to Lu Chunmei. In 20091February, Lu Chunmei's son broke his arm playing skateboard. After the plaster cast, the doctor told Lu Chunmei that she must keep watch all night to prevent the broken bone from being misplaced when the child turned over. As a result, the emaciated Lu Chunmei kept vigil in the hospital for two weeks without sleeping. But she never mentioned it to any leader, nor did she ask the unit for a day off. Colleagues saw that her eyes were bloodshot and asked her what was wrong. She only said that conjunctivitis had occurred. During the half month of guarding her son, Lu Chunmei didn't delay a day's work. Mention daughter-in-law chun-mei lu, mother-in-law Li Suyun full of praise. She said that the daughter-in-law is closer to her than her own son and daughter. "She is an honest child. Although we live separately, she comes to see us every day and have dinner together. In order to accompany us, she never attends friends' parties outside. Every Sunday, she must let the old couple have a day off. She does all our housework. Every time we go to other places, before returning to Yangzhou, she will definitely clean our house and make the bed warm, which makes us feel particularly comfortable. " Tang Yunchao said that Lu Chunmei is really not easy. It takes great efforts and sacrifices to coordinate the relationship between work and family. Therefore, he decided to firmly support his wife all his life.