I have been engaged in the inspection industry for a long time and have met many people and things. There are joys and sorrows, ups and downs, but overall, I deeply feel the decadence and decline of this industry. Most employees lack some core and valuable values. Generally speaking, they are not very good in knowledge, ability and willingness.
The word "knowing what you can and wishing" is easy to understand.
Know: Know your role and position.
Ability: Have the ability to complete and realize their roles and positioning.
Willingness: Have the will and motivation to implement.
(1) Do you know?
I have come into contact with many people, including QC who have worked with me; Quietly look at the mainstream values and opinions in the group (it should be said that the big stream is more accurate, although there are many people and strong voices, it is not necessarily reasonable); And the feelings I got from directly participating in the discussion, I found that many people are not very clear about their roles and positioning. The following are some of the public's perceptions of themselves (limited to the inspection industry):
Part-time inspection is my sideline.
I only work part-time, and you ask me to work full-time.
The price is so low, just take pictures.
Catch up with the market, go to Dongguan today, make a bill, and see if there are any miscellaneous fees.
I can do anything. I can see 90% of the goods.
People who write good reports are people who don't spend time looking at goods. They spend all their time writing reports. Look at those big notary offices.
Just looking after the goods. As for the report, just write it casually. It is really impossible for auditors to correct statements.
The price is not important, just go to the factory to get a red envelope.
Some companies' factory inspection reports are so nonsense that they are allowed to take photos of toilet squats. Is it useful for XXX?
Don't say I can't. Let's look at the price you gave first. If the price is high, you must live well …
All kinds of incorrect cognition have laid a deep foreshadowing for the bittersweet story that happened later. Because the above cognition is the deep-seated reason for the mentality of soy sauce and chicken ribs.
On different occasions, each of us has a different role. When a person can't change his role in time, can't clearly locate his role, and can't clearly understand himself. His later efforts will only get twice the result with half the effort, and even the harder he works, the more counterproductive he will be.
When your role is inspector, forget your other identity. You should clearly understand and recognize the responsibilities, obligations and rights of this role. You should complete the inspection activities on time and with good quality according to the customer's requirements, and inform the inspection conclusion.
You are not an inventor at this time, so you can't think that patting the toilet is useful. You can't think about it. I'll just take a part-time job, show my face, take a photo and go home. You can't even think about people who are well written in the report. They certainly don't have time to look at the goods and take pictures.
If you think you are an inventor, you are great, you think it is nonsense to take a part-time job in the toilet, xxx is useful, will you despise this testing company in your heart?
If so, You will find that this company actually has other blablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablablabla a bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla
If you define yourself as a part-time QC, will you be reluctant to show your resume to others about your work experience? Do you feel a sense of belonging when you arrive at the factory? Don't you feel from the bottom of your heart that your current identity represents a guest, an inspection company, not an independent individual?
If qc inspection is regarded as a sideline, will you devote yourself wholeheartedly and give play to your subjective initiative? If you regard it as a sideline, can you really focus on customers?
If you think that all the people who write the report don't really look at the goods, but spend time taking pictures. The self-positioning is: really optimistic about the goods, but the report is not well written. Do you despise the former now? Can you still take the time to keep up with the former? Will you still calm down and write a good report?
When the mentality of soy sauce, chicken ribs and passers-by germinates in the heart, the subsequent development will be more or less bumpy. I sincerely suggest that people with this mentality should be quiet and think clearly. If they still can't be calm inside, let others do it. If you don't care, someone may need it more than you do.
Know, clear self-positioning, I personally think it is an important point of a happy life, and of course it is also suitable for the inspection industry.
I am thinking that these are the sources of the so-called German and Japanese craftsman spirit.
(2) Yes
Yes, relatively speaking, it is not so empty, and it can move forward step by step in a down-to-earth manner, with strong operability.
I have talked about knowledge before, and I have a clear positioning for myself, and I have a calm mind and know what I am doing.
"If you want to do a good job, you must sharpen your tools first." If you want to do a good job, you must have the right tools and available skills.
QC needs Jin Gangzuan to travel all over the rivers and lakes and engage in porcelain work. Taking factory inspection as an example, Jin Gangzuan has:
Able to read English (reading materials and making reports)
Understand simple trade terms and procedures.
Understand the basic factory operation.
Understand basic quality control.
Have a basic sense of risk
Basic audit skills (how to ask questions)
Compare and see if you can meet the requirements. Answer if you can. If you can't, establish a self-IDP (personal development plan, not much to say here, interested in Baidu).
Yes, the key is not to overestimate yourself and not to underestimate yourself.
Give a chestnut:
A man went to the factory to see it, and when he came back, his report was basically blank, such as:
Do not understand the general production process.
Don't know the main equipment.
I wonder if the factory is legally registered.
He doesn't know how to answer many questions, so he can't write a report.
After understanding the situation, I found the deep-seated reasons:
Don't know English (I don't blame you for not knowing, do I? You can be too lazy to accompany your mother. You can ask someone else. )
Said the factory didn't have any registration documents. And then later issued a factory business license. Ask him if the factory has an export license and a tax registration certificate. Answer no at once. Ask again, are you sure you asked the factory, and the factory said there was no tax registration certificate? The answer is very affirmative "yes".
I know there must be a factory, otherwise I can't get a business license. So ask him again: How did you confirm with the factory that the factory had no tax registration certificate?
Answer: I asked the factory if there were any other certificates, but the factory said no.
Finally, I understand that as a factory inspector, I am speechless with such questioning skills (as for where there is a problem with this question, how to ask it, and make up for it myself)
In view of the worry that the article is too long, no more examples will be given.
Be able to reasonably evaluate your ability to do activities that conform to your self-cognitive role. Especially personal soft power skills. If you can't IDP, this is the key to self-improvement.
(3) desire
More is their own internal driving force, how much will and motivation they have to do their own cognitive role.
This is a little empty.
But I want to emphasize that money is definitely not the most important factor driving your will. If it all boils down to the amount of money, then you have to think about why!
In the 8D case, we attributed all the problems to personnel negligence, which was just as superficial.
Refer to "How to Buy and Sell Yourself"
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Knowing clearly what you know, what you can do and what you want, and actively practicing it will make you feel better.