? Put up a "survival" notice at the point of sale? Half the students are willing to pay 5 yuan? ○ When students buy or pick up tickets, the conductor here will ask, "Are you willing to pay the 5 yuan handling fee? ○ People in the railway department say that students only buy student tickets in winter and summer vacations, and hope that the agency will bear certain social responsibilities?

Letter of help for the survival of the train ticket agency

Dear students:

In order to survive, this train ticket sales point is funded by individuals, which provides convenience for students to buy tickets (students also need a bus fare of 4 yuan to buy tickets to and from the railway station). The monthly expenditure of this train ticket sales agency is at least about 15000 yuan, and the railway department does not subsidize all expenses, including facade fees, water and electricity, network access, maintenance, employee salaries, etc. The only income we operate here depends entirely on the agency fee of 5 yuan. Without this unique source of income, we will not be able to survive and operate, which will lead to the closure of business and bring inconvenience to the majority of students. So, please understand each other. We will buy tickets on a voluntary basis to support our business. If you encounter special circumstances, we will provide you with services free of charge. Please give us your support and understanding. Thank you very much This point of sale (note: the original text has been slightly modified for convenience of reading)

65438+1October 17 An embarrassing thing happened to Wang, a sophomore at Hunan University, when he went to the train ticket sales office to collect tickets.

His ticket collection agency is located near Tianma Apartment in Yuelu District. When he went through the ticket collection procedure, the conductor asked him, "Do you want to pay the 5 yuan handling fee?"

"Don't pay and willing and unwilling? Don't you always have to pay a handling fee of 5 yuan? " Wang was puzzled by the conductor's words, and then he noticed a "Help Book for the Survival of Train Ticket Sales Point" posted on the window of the sales point. The person in charge of the sales point said that the cost in the store was not small, and there was no way out.

Recently, after the media exposed that it was illegal for the train ticket sales outlets to charge students 5 yuan fees, there were various "embarrassing situations" at the sales outlets, some of them issued tickets for free, and some of them simply closed down. The sales office near Tianma Apartment in Yuelu District played an "emotional card" and chose "grievance for help" and 5 yuan handling fee, which was paid by students voluntarily.

Our reporter Wen Naifei? Intern Liu Yuting? Changsha report

Scene a? Sales outlets near Tianma apartment?

A "letter of help" was posted at the sales point, and half of the students were willing to pay the handling fee.

"Are you willing to pay 5 yuan handling fee? You can choose to be willing or unwilling. " At the train ticket sales point near Tianma apartment in Yuelu District, every student and conductor who comes to pick up tickets or buy tickets has to ask such a question, which has fooled everyone.

Students are cheated: can you still be unwilling to pay?

Wang, a sophomore at Hunan University, booked a train ticket from Beijing to Harbin online. When he came to pick up the ticket at the sales point, he was surprised when the conductor asked him if he was willing to pay 5 yuan's handling fee. "Can you still be unwilling to pay?" Then of course I don't want to pay. "

While he was hesitating about what to do, Miss Gu, the conductor, pointed to a piece of paper posted on the window, which was "A Help Book for the Survival of Train Ticket Sales Point".

"Dear students ... our only income here depends on the agency fee of 5 yuan. Without this unique source of income, we will not be able to survive and operate, which will lead to the closure of our business ... "At the end of the letter of help, it was also written that" everyone volunteered to buy tickets to support our cause. If students encounter special circumstances, we will provide you with services free of charge. "

After Wang finally understood, he took out 5 yuan from his wallet. "It is not easy to make money at the point of sale." He told reporters that there was a charge before, so this time, I didn't feel anything unreasonable. At the sales window, many students are buying tickets. The reporter saw that most students consciously gave money. Liu Tong of Hunan University said, "People open stores to help you do things. Sorry if you don't give money. "

The person in charge complained that the monthly expenditure was at least 6.5438+0.5 million yuan.

The reporter found the author of the "help book", that is, Mr. Mei, the person in charge of the point of sale. He told reporters that this "help letter" was posted at the point of sale on June 5438+ 10/5. From then on, before the ticket is issued, the conductor will ask the students if they are willing to pay the handling fee of 5 yuan. If they are willing to pay, they will accept it. If they don't want to, they will have to give up.

Mr. Mei was quite wronged when he mentioned this letter for help. He said that the sales outlet is next to the school, and students who come to buy tickets have expenses every month. "The railway sector does not have any subsidies, and it is impossible to make money without handling fees. One of our ticket sellers is unwilling to come to work. "

He calculated an account for the reporter: the front rent is 3,000 yuan/month, the water and electricity fee is 500 yuan/month, the network channel and maintenance fee is 960 yuan/month, and the average monthly tax payable is about 2,000 yuan. At the same time, the point of sale has a long operating time. From 8: 00 a.m. to 8: 00 p.m. 10, four ticket sellers were hired at the sales point, each with a monthly salary of 2,000 yuan and about 27,000 yuan.

He told reporters that 95% of the people who come to buy tickets are students. After posting this survival help book, more than half of the students volunteered to pay the handling fee when purchasing tickets.

Site b

Jagada Shang Jie Institution

Say "machine repair" doesn't sell student tickets.

A commercial street sales outlet is added on Shaoshan South Road, and a notice is posted on the window, which reads, "Our store is responsible for all expenses. Based on the principle of voluntariness, customers who come to our store to buy tickets or collect tickets will be charged a service fee for the railway ticket sales in 5 yuan for each ticket." The reporter asked if he could buy a student ticket and was told that "the machine is being repaired and student tickets are not for sale". A staff member at the sales point said that 60% of the people who came to buy tickets were students.

Railway college entrance examination agent and other two companies.

There is no handling fee for purchasing student tickets.

At a sales point next to the Railway College of Central South University, when the reporter came to ask, Ms. Zhou, the conductor, said that there was no handling fee for purchasing student tickets. She introduced that nearly 90 student tickets will be sold every day, accounting for about 50% of the tickets issued every day. "In this way, there will be no handling fee for student tickets, which will definitely have a great impact on business."

Mr. Su, a ticket seller at chansons International Downstairs on Shaoshan South Road, said that there is no handling fee for selling student tickets now. However, he expressed his helplessness. He said that since students knew that they shouldn't charge fees, more students came to buy and collect tickets than before. "Not only did there not be a handling fee, but many citizens who came to buy tickets saw the students queuing and turning their heads, which indirectly led to the loss of ticket outlets."

[News background]

As early as June 5438+065438+ 10, 2007, the Ministry of Railways and the Ministry of Education jointly promulgated the Measures for the Administration of Student Return Tickets. According to the regulations, students in colleges and universities can indicate the boarding area with their student ID cards, affix the official seal of students and affix the electronic discount card of train tickets, and can purchase student tickets for four trips between home and school every year, and it is clearly stipulated that students should not be charged extra fees for handling student tickets.

[people from the railway department]

I hope that the sales organization will bear certain social responsibilities.

In this matter, the relevant person in the railway department said that in view of the problem of charging students in violation of regulations at the train ticket sales point, a meeting was held on June 5438+ 10/5, and it was once again emphasized to Changsha 25 1 train ticket sales point that it was forbidden to charge students for train tickets. For some "system failure, unable to issue student tickets" in the current sales outlets, special personnel will be sent to help maintain them.

Some members of the public believe that every point of sale is subsidized by the railway system, and there should be no handling fee for selling student tickets at the point of sale. In this regard, the insider said, "I have never heard of this subsidy." As for whether such a regulation is reasonable, he said, "This is the above-mentioned regulation, and we just implement it, which is the case all over the country."

However, insiders also believe that in fact, in addition to making money, sales outlets also hope that they can bear certain social responsibilities. After all, students can only buy student tickets in winter and summer vacations, and they must buy full-price tickets in the rest of the time. "In other words, sales outlets are generally charged, one year 12 months, and only one or two months are free for students."

[Expert opinion]

Giving discounts to students should also be compensated to the sales outlets.

Fang, a professor at Hunan Academy of Social Sciences, believes that the measures jointly issued by the Ministry of Railways and the Ministry of Education require that the handling fee for student tickets be prohibited, which can actually be understood as a government act and a kind of welfare for students. However, the relevant departments should also consider the survival of sales outlets. Without the handling fee for student tickets, many sales outlets will be unsustainable and the losses will be fatal. Since there are policies to give students preferential treatment, we should also bear the responsibility and formulate corresponding policies and regulations to compensate the sales outlets, and we can't let the sales outlets bear this loss.

[Micro-investigation]

In front of various sales outlets in Changsha, the reporter interviewed 10 students randomly, among which 3 students were in favor of charging 5 yuan handling fee, 1 student was neutral, 4 students were opposed to charging handling fee, and 2 students said they didn't know it was illegal to charge handling fee for student tickets.

Pro-faction

Li Tongxue: Isn't it cruel that the agency doesn't accept commission? We can all understand that driving near the school is to earn some handling fees.

Zhongli school

Li Tongxue: When we go to the railway station to buy tickets, we not only have to take the bus, but also queue up. It's too much trouble, and the sales outlets still provide a lot of convenience for students. It is not as easy as the railway department to give some subsidies to the sales outlets appropriately.

opposition

Tian: We are glad that there is no handling fee at the point of sale. I heard that there should be no handling fee for buying student tickets, but all the outlets I go to are charged. Now I can finally deposit 5 yuan for each ticket.