1, not yet: it usually takes a certain period of time to get the nucleic acid test results, usually 24-48 hours. You can wait patiently if you can't find the nucleic acid toilet cleaning results during this period.

2. Too many samples for nucleic acid detection: In the case of large-scale nucleic acid detection or full-scale nucleic acid detection, if there are too many people for nucleic acid detection and the data update is delayed, you can consult the relevant staff at the nucleic acid detection point.

3. Detection method: If no results are found in the mixed detection, the nucleic acid detection results are normal, and the mixed detection results in some areas will not be uploaded.

4. Incorrect identity information or inquiry procedure: If the identity information is entered incorrectly or not checked in the process of nucleic acid detection, the result will not be found. At this time, you should contact the testing organization for consultation and re-testing. If there is a problem with the nucleic acid detection query program, you can directly call the customer service hotline of the relevant testing institution to query the results.