In order to further strengthen the dynamic management of employees' behavior, realize the prevention of cases and effectively eliminate the hidden dangers of cases. Always adhere to the responsibility mechanism of "one post with two responsibilities and graded responsibility", organically combine business management with personnel management, combine regular investigation with irregular investigation, and do a good job in employee abnormal behavior investigation through multiple channels and forms to ensure employees' ideological stability and achieve obvious results.
First, strengthen daily investigation and grasp the ideological trends of employees. First, give full play to the advantages of direct and frequent contact between the heads of branches and departments and employees, and observe and master the ideological trends of employees through their usual business handling, work exchange, mutual exchange and daily performance. Second, managers talk to employees regularly and irregularly to understand the thoughts, work, study and life of employees under their jurisdiction; The third is to hold a small-scale employee symposium, special inquiry and questionnaire survey. Understand the dynamics of employees' thoughts and behaviors.
Second, strengthen home visits and establish contact mechanisms. The bank takes branches and departments as units, establishes the contact information of employees' families, regularly visits employees' families under its jurisdiction, and has frequent exchanges and discussions with employees' spouses, parents, children and relatives to understand employees' family situation and behavior trends beyond eight hours. .
Third, strengthen social visits and eliminate hidden dangers in time. The Bank's Staff Behavior Dynamic Management Team Office regularly organizes special personnel to visit local public security bureaus, procuratorates, courts, industrial and commercial bureaus, tax bureaus, microfinance companies, guarantee companies and other relevant units to establish working contacts and systematically grasp whether there are violations of laws and regulations, legal disputes and bad anomalies among employees under its jurisdiction; There is no commercial enterprise behavior; Whether to participate in private lending, whether there is illegal guarantee behavior; Whether there is the use of the position to seek personal gain. , and accurately grasp the employee's social interaction, investment and consumption, law-abiding, etc.
Fourth, strengthen monitoring and analysis and strengthen system implementation. The Bank strengthened the monitoring and analysis of employee behavior dynamics through multiple channels. First, through mass organizations such as trade unions and the Youth League, we can learn about employees' participation in organizational activities; The second is to summarize and use the supervision and inspection system, consult the inspection reports at all levels, and master the work ability, system implementation and rewards and punishments of employees; Third, through business operation risk management system, anti-money laundering risk monitoring system, video monitoring system, illegal overdraft information of credit cards, etc. , discover, collect and verify employee behavior dynamics and abnormal transactions. Classify and analyze the collected information and strengthen prevention and control in advance.
Fifth, broaden the channels of supervision and strengthen supervision. First, banks use the 95588 customer complaint system to understand the service quality and responsibility of employees; The second is to set up a report phone in the bank's online news, set up a report mailbox in each business outlet, accept complaints from employees and customers, and broaden the supervision channels; The third is to establish a dynamic management account of employee behavior in the whole jurisdiction, submit the dynamic management information of employee behavior on time, actively build a normal mechanism of dynamic management of employee behavior, and promote the cadres and employees in the whole jurisdiction to abide by the rules, practice in good faith and operate according to law.