It can be handled through the business hall and the account manager. Business hall: including cooperative business hall and franchise store account managers: including government and enterprise account managers, community managers, government and enterprise customer marketing agents, mass customer marketing agents, business underwriting agents, etc. Thank you for your attention to telecom products, and wish you a happy life. If the above information can't solve your problem, you can also log in to Guangdong Telecom Mobile Mall () to seek help from online customer service, which is available 7X24 hours a day!