It’s helpful if you meet quality people. If complaints don’t work, just call the police. If you encounter neighborhood disputes, you can file a complaint. If repeated education does not resolve the issue, you can apply for exemption and rent exchange.

Ziru external channels

1) Request legal assistance 12348

Call the legal consultation hotline, free, the number is 12348

Know yourself What are your legal rights? Which of Ziroom's actions infringed on my rights?

After calling, the legal specialist told me that this situation can be complained and it is a right that I should fight for, so I can have the confidence to file a complaint

2) 12345 Citizen hotline

They will record the specific issues of the complaint. There is a green channel of Ziroom Company. They can transfer it to the relevant departments of Ziroom more quickly through this green channel. Complaints coming through this channel will be handled by Ziroom. Pay more attention

3) Black Cat Complaint Platform

/complaint/create

After submitting a complaint, there will be processing progress on the same day, and Black Cat will place the complaint order Handed over to Ziroom customer service

4) 12315 Consumers Association hotline

The operator also recorded the same, but this channel can only complain about Ziroom company, not individuals. They are 40 natural We will give feedback on the results every day, which is a long time. However, it is better to complain first than not to complain at all. It is not clear what the effect of such complaints will be.

5) Fire safety, Tax reporting

The fire reporting hotline is 96119, the tax reporting hotline is 12366

6) Housing and Urban-Rural Development Committee

It is best to submit complaint information through the official website. The phone does not work. The operator It also provides guidance on submitting information online