The binder can take the original ID card and card to the service counter of Laolai. Just explain it to the counter staff, or call 95566 to transfer to manual service according to the prompts, and tell the customer service that it is necessary to unbind the insured, and inform the corresponding card number, ID number and enter the password.

If the user uses the Laolai mobile phone app, they can untie it in the following ways:

1. Open and log in to Laolai mobile phone app;

2. Click "My"-select avatar-select bound insured

3. Slide on the corresponding insured to the left, and red "Unbind" will appear. Click "Unbind" and follow the prompts.

Laolaiwang is a brand of Beijing Laolaiwang Technology Development Co., Ltd. Relying on the community, Laolaiwang integrates the public service resources of civil affairs, social security, health insurance and other departments for middle-aged and elderly people, and builds a big data platform for healthy old-age care in internet plus. On this basis, the platform provides a series of services such as housekeeping, entertainment, socialization, health, finance, tourism and learning, forming a benign development ecosystem.

Laolai.com relies on the community, integrates the public service resources of the elderly in social security, civil affairs, health and health commission, medical insurance and other departments, and establishes a social service cloud platform for the elderly; In 216, the brand was approved as a national "internet plus" major project, becoming the only Internet brand approved for the elderly in the field of people's livelihood in China. Provide social security certification, home care, health care, social shopping, tourism, financial management and other comprehensive services for the elderly; At present, it has completed social security docking with 2 Yu Sheng cities including Hunan, Guangxi, Anhui, Hebei, Jilin, Gansu and Guizhou.