First, a public apology statement.
Poly hardcover room has been around for some time, but at present, the developer has not publicly apologized or made any treatment measures, which is very irresponsible. These owners denounced on the Internet that they were so angry because their interests had been lost. Paulie must apologize publicly, find out why this happened this time and give an account to the owner. If there are difficulties, the owner will understand, but if he doesn't care now, he will hate not understanding.
Second, compensate the owner for the loss.
After the owner of Poly Hardcover House moved in, there were many problems. The walls are moldy, and even the doorknob of the house is loose. The owner's housing security can not be guaranteed, and no one will choose such a house in the future. Poly Real Estate must redecorate these problematic owners. These owners paid a decoration fee of 3,800 yuan per square meter when buying a house, but the final result was really unreasonable. In order to solve this problem, we must help the owners to carry out transformation and ensure the rights and interests of the owners.
Third, compensate the liquidated damages according to the contract.
Poly hardcover room not only has decoration problems, but also delayed the release time for one and a half months. The owner didn't get any explanation or compensation. This behavior is a serious breach of contract, and delivery cannot be delayed without force majeure. Now that it is delayed, we must pay the compensation according to the contract. Poly real estate has a good reputation. This event will directly affect the subsequent development of the enterprise. Only by handling it well can we avoid bringing serious trauma to the enterprise.