The most effective way for Jingdong Logistics to complain is to directly dial 12345 (the original telephone number 12305 has been merged into 12345), which is the most feared complaint telephone number of Jingdong Logistics. The telephone number 12305 is the complaint telephone number of China Postal Administration.

If the parties whose rights and interests are damaged want to complain about logistics, they can complain to logistics service enterprises, consumer rights protection associations or transportation, industry and commerce, taxation and other departments. The relevant provisions are that consumers have the right to supervise the protection of goods and services and consumers' rights and interests.