What is the reason why the social security payment record can't be found? What are the correct methods? 1, it may be that there is a certain delay in the social security system, because the social security payment is only valid when it is paid this month, and it may take several working days to show the account. It is also possible that the company paid, but the system has a certain delay. It is normal that payment information cannot be found on the network. It is recommended to check again regularly. 2. It may also be that the query tool used is inaccurate. At present, there are many ways to query social security payment records. Both Alipay and WeChat can be queried, and some third-party platforms can also be queried. If you use tools that are not dedicated to social security websites, abnormal situations may occur. What are the correct ways to inquire about social security payment? 1. Directly query the electronic social security card. The electronic social security card is a virtual card of the physical card, which is uniformly distributed by the national social security card, so we can query the past payment records through the electronic social security card. 2. Call the tax department at 12366. The payment of social security is now managed by the tax authorities in a unified way. Call the tax department to transfer to the specialized social security business and inquire about your payment records. 3. Log in to the social security system to directly query the account number and password of the social security system in the general company, and directly let the company log in to you to query your social security payment record. Individuals can also directly inquire about their social security payment details by registering with the local electronic tax bureau. When will the social security payment record be updated? General social security payment records are updated once a month. For example, employees' social security is paid monthly. After the payment is completed, the social security payment record will be updated in time. Insured people can query their payment records in different ways. If you don't find your social security payment record this month, it may be the fault of the employer that leads to the omission of social security. This is to ask whether the employer pays social security on time. If there are any omissions, the employer needs to give timely feedback to the relevant departments, and then make up for you.