“The manager asked for this, and the director asked for that, what should I do?”

“This work needs to be completed by us and the planning department ***, but the two departments They always conflict with each other, what should we do?"

You may have had this question. Sometimes, our work may not only need to be completed in collaboration with other people and other departments. , and they have to report to multiple leaders, and the orders they receive may be multi-faceted.

When encountering such a situation, many people will feel in a dilemma and don’t know what to do. If not done well, sometimes it will cause very bad effects.

Once, we were giving a lecture at a group in Tianjin. During the pre-class survey, we encountered someone reporting this situation.

A department manager said that his subordinate was disobedient and clearly told him that something must be done on Wednesday. However, by Wednesday, the subordinate did not do it at all. When asked why she didn't do it, she said plausibly: "Vice President Wang assigned me another task and specifically told me to complete it on Wednesday."

Hearing this, the department member The manager said angrily: "Such an employee is so snobbish. Just because Vice President Wang is half a level above me, can she not obey my instructions? Then why should I be her leader?"

This employee also felt very wronged: "They are all my leaders, and I don't have a strong head or six arms. I am busy here and forget about that, and I always offend people. What do you ask me to do? As a leader, You have to be considerate of your subordinates!”

It is very common in the execution process for different leaders to assign tasks to you at the same time, or for different leaders to have conflicting requirements for the tasks they want to perform.

The way to solve this problem is actually very simple: as the executor, you can negotiate with multiple leaders to achieve the most satisfactory results.

Ji Dong wrote such an incident in "The Unforgettable Eight Years - Memoirs of Secretary Zhou Enlai".

There is a leader of the Ministry of Public Security. Every time he writes a report to the Prime Minister, he must write "Urgent", "Top Secret" and "Personally" on the envelope. According to regulations, the secretary cannot open a "personal letter" from a leader at the ministerial level or above to the Prime Minister; if it is marked "extremely urgent", it must be sent to the Prime Minister immediately; "Top Secret" is generally not used much.

Jidong does feel a little worried every time he receives such a report. Because I knew that some of the things in the leader's report were not urgent, but just general situation reports, but he wrote "personal greetings", so the secretary couldn't open it, so he had to send it as it was.

Once, after receiving such a report again, Ji Dong had to immediately send it to the Prime Minister's Office and watch the Prime Minister open it. After reading it, the Prime Minister said: "It is good that this ministry leader writes the report and envelope in person every time, and the handwriting is very careful and neat. But every time he writes 'extremely urgent' and 'top secret', it is only urgent." Don't worry, it's all 'top secret' so it won't be secret anymore." After listening to the Prime Minister, Ji Dong knew how to deal with such a letter again.

During a meeting of the State Council, Ji Dong met the leader and said to him: "The Prime Minister said that you wrote the report yourself and the handwriting was neat." He was very happy to hear the Prime Minister's "praise" . After a pause, Ji Dong added: "The envelopes you wrote were all 'urgent', 'top secret' and 'personally addressed'. It was very difficult for us to deal with them after receiving them."

The other party asked: "Why? "

Jidong said: "We have to deliver the 'extremely urgent' immediately. Sometimes the Prime Minister is still sleeping, and sometimes he is in a meeting outside. It is difficult to control."

The other party said with a smile: " It’s not up to you to decide, just take the photo and do it.”

Ji Dong said: “But what you wrote is ‘personal letter’, and we can’t tear it down. This is the Prime Minister’s rule.”

The other party was very surprised and said: "Oh? The Prime Minister still has such a request? I don't know. I will pay attention to it in the future."

Since then, the leader has really changed this habit, " "Personally" and "Urgent" are used less frequently, and "Top Secret" does not appear often.

In execution, we often encounter similar things: they are all leaders, and they all have tasks and requirements for themselves. At this time, what should we do? When encountering this situation, we must contact them in time. Communicate with superiors, explain the situation, and ask them to make appropriate suggestions.

When Ji Dong found that the letter from the leader of the Ministry of Public Security did not meet the requirements but could not be processed due to the Prime Minister's order, he communicated with the Prime Minister in a timely manner and understood the Prime Minister's opinions on the matter. , so that he will know how to do it.

When communicating with leaders, the tone must be tactful. For example, after Ji Dong learned the Prime Minister’s opinions on the matter, he did not deal with it directly directly. Instead, he communicated with the leaders of the Ministry of Public Security in a tactful way. Convey the Prime Minister's opinions and let the other party understand the difficulties that improper operations bring to their work.

The same is true at work. When you encounter tasks assigned to you by different leaders at the same time, you must coordinate and communicate in a timely manner. Don’t just do it in a dull manner, otherwise it will cause misunderstandings from the leader: the task I assigned you, Why can't it be completed in time? Are you not taking my words seriously?

At this time, we can communicate directly with the leader, such as: "Mr. Wang, I know that the task you assigned me is very important.

But there is one thing I need to discuss with you, because Mr. Li has given me a task before and asked me to hand over the project evaluation report to him before 5 o'clock today. He will use it for a meeting tomorrow morning. I don’t know if you are particularly urgent about the report you want. If not, can I hand it over to you before get off work tomorrow? If you think it’s too late, can I ask Xiao Li from the XX department to do it for you? Take a look at this report and I will check the specific content. What do you think should be done better?”

I believe that in this way, any leader can understand and the problem will naturally be solved.

——Quoted from "Nine Principles of Creating a Smart Life" by Yanbian People's Publishing House