(a) the public telephone of law enforcement supervision should obey and serve the overall situation of the work, and serve the NPC and its Standing Committee in performing their supervisory functions and powers.

(two) law enforcement and supervision of public telephone adhere to the principle of being highly responsible to the people and seeking truth from facts, and strive to achieve a reply.

(three) in strict accordance with the procedures, not ultra vires directly deal with the problem. Two, law enforcement and supervision of public telephone duties

(a) to urge the administrative organs and their relevant functional departments, judicial organs and procuratorial organs to conscientiously implement laws and regulations and the resolutions and decisions of the Municipal People's Congress and its Standing Committee.

(two) to accept the following questions reflected by citizens, legal persons and other organizations by telephone:

1, complaints about illegal administrative acts of administrative organs, and reports on illegal acts of administrative law enforcement personnel;

2. Complaints about cases handled by judicial organs and procuratorial organs, and reports on illegal acts of judicial personnel and procuratorial personnel;

3, the administrative, judicial and procuratorial organs and their staff's law enforcement behavior of criticism and opinions;

4. Suggestions on improving the law enforcement work of administrative, judicial and procuratorial organs. Three, law enforcement and supervision of public telephone work procedures

(1) The receiver should record any complaint. When answering telephone complaints, you should record the caller's name, work unit, contact number, incoming time, incoming content, etc., and do a good job of sorting out registration and classification. If the caller does not want to disclose his name, he should keep it confidential.

(two) to sort out and classify telephone complaints, and to deal with them in different ways according to the principle of "graded responsibility and centralized management":

1, complaints about major issues within the scope of responsibilities of the special committees and working institutions of the Municipal People's Congress shall, in principle, be reported to the Secretary-General of the Standing Committee of the Municipal People's Congress for approval by the public telephone duty room of law enforcement supervision, and be transferred to the relevant special committees and working institutions for handling, and be responsible for replying to the handling results; Complaints about emergencies and emergencies in law enforcement shall be directly instructed by the relevant departments after the public telephone duty room of law enforcement supervision reports to the director of the General Office of the Municipal People's Congress for instructions.

2. For telephone complaints that fall within the responsibilities of relevant government departments, courts, procuratorates and district/county people's congresses, the receiver can inform the caller to directly report them to the above authorities. If the other party doesn't want to reflect directly, the receiver should listen to and be responsible for conveying the contents of future calls to the relevant departments.

3, does not belong to the scope of the Municipal People's Congress Standing Committee law enforcement and supervision of public telephone complaints, the receiver should promptly guide the caller to reflect to the relevant departments.

4. Answer the caller directly if the question is clearly stipulated.

5. Matters that need to be handed over to relevant government departments, courts, procuratorates and district/county people's congresses shall be handled in three ways, namely, handling orders, batch orders and telephone calls. Among them, the handling method is transferred from the public telephone duty room of law enforcement supervision to the relevant departments for handling; The person in charge of the public telephone duty room of law enforcement supervision puts forward the proposed opinions in two ways, namely, approval and telephone assignment, and then the public telephone duty room of law enforcement supervision turns to the relevant departments for handling after sending them to the general office of the Standing Committee of the National People's Congress or the relevant leaders of the Municipal People's Congress for approval, and keeps abreast of the handling situation, and returns the handling results to the relevant leaders.

6, involving the government, the court, the procuratorate between the contractor responsibility is unclear, should promptly report to the leadership of the Standing Committee, and put forward suggestions, instructed a department to take the lead in conjunction with the relevant departments.

7, the important matters assigned by the leadership of the Standing Committee, law enforcement supervision public telephone duty room according to the leadership instructions to participate in the investigation and study, put forward opinions, and supervise the relevant departments to deal with.

8. Anyone who needs to give feedback to the speaker shall give feedback to the speaker in time according to the principle of "whoever handles the feedback". Four, the detailed rules shall be implemented as of August/200 1 year 1 day. Article 5 The procedures for handling public telephone calls for law enforcement supervision shall be formulated separately in the working rules. Article 6 These Measures shall come into force as of September 1 2000.

Chongqing Municipal People's Congress Standing Committee Law Enforcement Supervision Public Telephone Work Rules

In order to conscientiously do a good job in the public telephone work of law enforcement supervision of the Standing Committee of the Municipal People's Congress, deal with the problems reflected by the people in a timely manner, and promote the "one government, two houses" to exercise their functions and powers according to law, these detailed rules are formulated according to the Decision of the Standing Committee of Chongqing Municipal People's Congress on Establishing the Public Telephone for Law Enforcement Supervision and the Implementation Measures of the Standing Committee of Chongqing Municipal People's Congress on Law Enforcement Supervision. First, the working principles of law enforcement and supervision of public telephone

(a) the public telephone of law enforcement supervision should obey and serve the overall situation of the work, and serve the NPC and its Standing Committee in performing their supervisory functions and powers.

(two) law enforcement and supervision of public telephone adhere to the principle of being highly responsible to the people and seeking truth from facts, and strive to achieve a reply.

(three) in strict accordance with the procedures, not ultra vires directly deal with the problem. Two, law enforcement and supervision of public telephone duties

(a) to urge the administrative organs and their relevant functional departments, judicial organs and procuratorial organs to conscientiously implement laws and regulations and the resolutions and decisions of the Municipal People's Congress and its Standing Committee.

(two) to accept the following questions reflected by citizens, legal persons and other organizations by telephone:

1, complaints about illegal administrative acts of administrative organs, and reports on illegal acts of administrative law enforcement personnel;

2. Complaints about cases handled by judicial organs and procuratorial organs, and reports on illegal acts of judicial personnel and procuratorial personnel;

3, the administrative, judicial and procuratorial organs and their staff's law enforcement behavior of criticism and opinions;

4. Suggestions on improving the law enforcement work of administrative, judicial and procuratorial organs.