2. The input information is correct. When the input information is correct but the identity information cannot be verified, it needs to be handled in the tax service hall, and the staff of the tax service hall need to collect special information to deal with this problem. 3. There is information about pass and failure. It may be that the previous information input error caused the verification to fail, and then the information display was changed and the verification passed, resulting in the coexistence of two states. Need to go to the tax service office to merge files and merge the two information files into one. 4. If the person who failed the verification is not from the company, you need to delete the person's declaration information every month and do resignation processing in the system; If the month involved in the correction has been corrected in the tax service hall, or there is no historical data in the withholding customer list, you can only go to the tax hall to correct it.