1, please introduce yourself.

Dear judges and teachers, good afternoon. I'm Lin Lirong, contestant xxx, and I'm honored to attend this interview. Today, I will sincerely and truthfully answer all the questions raised by the teachers. Please allow me to introduce myself briefly.

My name is XXX, and I'm 22 years old. From Guangzhou, Guangdong Province, I graduated from South China Agricultural University majoring in xx.

I used to be a xxx, and my only work experience was an internship in xxx for x months. I have an unusual desire to fly into the blue sky since I was a child, and I also know that it is not easy to be a flight attendant (pilot) with a shiny surface but too many hardships behind it. But my major endows me with good patience and a friendly character who likes to communicate with others. Because of something, I have more hard-working, capable and decisive spirit than ordinary peers. Therefore, I believe that I will have a good dedication and psychological quality (service consciousness), love the collective and do a good job in Xiamen Airlines.

Thank you. (Standing and introducing is 15 degree bow; Sitting is a nod)

Why do you want to be a pilot?

Because when I was young, I had infinite longing for the blue sky, and I felt that flight attendants were a very handsome and sacred job. But later, as I grew older, my concern and understanding of pilots (flight attendants) did not just stay on the surface, and I knew that the hardships behind them far exceeded the nobility and glamour on the surface. Working hours are irregular, holidays are rare, they are busiest when others are resting, and they have no time to go home to see their parents and spend time with their children during the New Year. Nevertheless, I still think that flying is my dream and pursuit. Because they have too many beautiful qualities, broad-minded and ambitious goals (noble appearance), warm and tolerant character and hard-working spirit (warm and tolerant character), and they are loyal (thoughtful service consciousness and service skills), modest and prudent (and hard-working spirit) ... This is worth learning. Therefore, I will feel very proud if I can be a pilot (flight attendant) with both internal and external skills.

What do your parents think of you as a flight attendant?

My parents are very supportive. They feel that the post-90s generation is often the darling of their families, and few people will empathize and tolerate others, lacking perseverance and the spirit of hardship. So they are very happy that I am applying for the job of pilot (flight attendant) this time, and think it will be a job that can temper people's will very much.

Since when do you want to be a flight attendant?

(Answer 2 or 3, and answer as you want.)

5. How much monthly salary do you want to get?

Many people apply for this job because of its high monthly salary, but I think that no matter which company, the monthly salary he gives its employees depends on the value created by this employee, not that you only create 80 and he gives you 100. So I believe that as long as I do well, the company will not treat me badly.

6. If you are hired, how long will you stay with us?

Pilot (flight attendant) is a very challenging occupation that I have been looking forward to for many years. It will be an honor to be hired. As for how long * * * will last, of course, it depends on two aspects. The first is whether my own existence can create value for your enterprise, whether the leaders are satisfied with me, and whether my colleagues think I am friendly and enthusiastic. Furthermore, whether your company can provide me with learning opportunities and development space.

7. What would you do if passengers suggested traveling together?

The flight attendant can politely refuse on the grounds of putting work first, so as to avoid unpleasant things. If the passengers are really enthusiastic, the flight attendant can offer to leave the contact information of the passengers, so as not to make the passengers feel that the flight attendant of Xiamen Airlines is stingy. Because as a flight attendant, he (she) often represents the whole enterprise behind him, so the interests of the enterprise should be considered first in everything at work, which reflects the professionalism of a flight attendant.

8. Would you please tell me the reason why the credit score is above the average?

(this is written in combination with your actual situation, and the average flight attendant will ask. )

9. Have you ever worked part-time before?

Yes, I have the habit of doing part-time jobs in winter and summer vacations. Worked as a market researcher, handed out leaflets, worked as a tutor for primary school students, and ...

I think it's a pleasure to do part-time jobs. It directly accumulates our social experience and contacts and exchanges with different people at the same time.

10. What are your special activities during your school life?

Answer according to the situation, every sentence represents your image, so every sentence should reveal your advantages.

1 1. What impressed you most about school life?

Answer according to the situation, every sentence represents your image, so every sentence should reveal your advantages.

12. What did you do before you went to college?

For example, I'm busy with all kinds of exams and all kinds of pressure to enter a higher school, but sometimes I look for some ways to relieve stress, such as.

13. How long are you going to work here?

(Refer to question 6 "How long will you be with us?")

14. What do you think of overtime work outside working hours?

Personally, I think sometimes working overtime can't reflect how much a person loves and works hard. People who really love and work hard will finish their work efficiently within the specified time, instead of working overtime every day. But if it is a special case, I will adjust my mentality and accept it gladly. Because I firmly believe that only by having a good attitude can we work well.

15. Please tell me about my professional outlook?

My own professional outlook is basically to serve the society and the public. Because no matter what occupation you do, you are serving the people, but the objects you serve are different.

Flight attendant: As a flight attendant, you must first have a sense of service in order to achieve good service, good service and good service. After all, if the word "air" is removed, the job nature of a flight attendant is just like that of a waiter serving dishes in a restaurant. Therefore, we should be polite and gentle when facing passengers. Be calm, witty and decisive when doing things. Keep an eye on the place to be served all the time, and then deal with it quickly before the passengers are dissatisfied.

Pilot: As a pilot, I think we should first have a hard-working spirit, dare to study hard, dare to try boldly and persevere. However, no matter what work I do, I think I should have a broad mind and never worry about trifles. Because only in this way can we always maintain the best mentality and do the work at hand in the best state.

16. What is your motivation for leaving your job?

My previous job was really a job that was easy to be satisfied in any aspect, and my work unit was also very good, which was always longed for by many colleagues. But I personally think that people can't pursue stability too much at a young age, which will lose a heart of pursuit and enterprising. Of course, I also know that pilots (flight attendants) are unstable, and their working hours are irregular. They are busiest when others are resting, and they have to study all the time to promote their professional skills. But I firmly believe that pursuing stability when I am young will not be particularly stable when I am old. So, with this idea, I put all my eggs in one basket and decided to put aside my previous stability to seek this job that I have been expecting for a long time and can always remind me to work hard to promote my progress. That's why I left my job.

17. Have you applied to other companies?

Not at present.

As far as I know, Xiamen Airlines is not only the only airline in China that won the Golden Goose Cup and Golden Eagle Cup, the highest safety award in China's civil aviation, but also a caring enterprise. In 2004, it established the "Xiamen Airlines Charity Scholarship" activity, donating 300,000 donations every year, and helping 500 students out of the predicament within two years. In 2008, the Wenchuan earthquake was the first enterprise to donate 2 million yuan in cash and race against time to send140,000 yuan to the disaster area in batches. I feel that if I can become a member of this enterprise, I will feel very proud and learn more knowledge that I couldn't learn in my previous position.

Ps: This can be answered in combination with the company you interviewed.

18. What do you think of your English?

Please answer in English with CET-4 and CET-6 certificates, and be fluent in Mandarin, Cantonese and English, with no barriers to communication.

19. Do you have the qualification certificate and special skills?

Sure. I have ...

Personally, I prefer ... to be good at ... so everyone I've been with will think I'm friendly.

20. What do you think of your personality?

My personality is cheerful, and I always know what I want and how to pursue it. Because I like laughing very much, when I communicate and get along with people, I often bring people a friendly and close feeling; However, I think as a pilot (flight attendant), the quality of personality is extremely important, because it directly affects the service quality of flight attendants (the quality of work as a pilot). However, I believe my personality will be very suitable for this profession.

2 1 What are your strengths and weaknesses?

According to your own advantages, the advantages should show that you are very suitable for this profession. Disadvantages should also reflect your strengths, such as: I like thinking, so sometimes I may have more concerns.

22. What impressed me most when I was a student?

For example, what charity activities did you attend? You can make it up, but don't check it anyway. If you want to say that helping others is a happy thing, you like it very much.

23. What club activities do you like?

I like group activities very much, so generally I will participate in club activities as long as they are bright and upward and do not delay my study and work, because I think it is a very happy thing, which adds fun to life and promotes friendship.

24. What would you do if you met an unreasonable guest on the plane?

First of all, improve your self-control ability and find reasons in your own way. I believe there are no unreasonable passengers, only inadequate services.

25. How did you do in college?

Reflect the advantages, what awards have you won, so you think the results are not bad.

26. Which lesson do you like best?

Remember to show that you are suitable for this profession. For example, what class do you like, what advantages it gives you in your study, and how this advantage will help you in your future work.

27. What was your major in college? Which university did you graduate from?

28. What qualities should a pilot have?

Morality should be:

Love their jobs and be loyal to their duties;

Broad-minded and ambitious;

Selfless and willing to contribute;

Brave and tenacious, dare to take risks;

Decisive style, capable and witty;

Be brave in innovation and strong in self-confidence;

Seriously and meticulously;

Be honest, modest and prudent;

Abide by the law and discipline, be strict with yourself;

Warm and cheerful, humorous;

Abilities: sensitive perception, good habit of attention, excellent memory, quick thinking, quick and accurate action response, good spatial orientation, careful observation, flexible adaptability, good emotional self-control, and good willpower, creativity and organization.

29. What is your ideal male image?

Is independent.

Economic independence, emotional independence and personality independence. Never rely on others and have a broad mind.

30. What do you think is competitive in your ability?

My major gives me the greatest advantage that I have patience and the ability to solve emergencies. No matter whether I am facing an ignorant child or a troublesome parent, I can always solve problems calmly in the first time. Can quickly handle emergencies, calm children's emotions and calm parents' anger. The second is perseverance. Because of the regular working hours before, I can always do the same thing at the same time every day. I believe that being able to do one thing well over and over again will become one of my greatest advantages. Finally, I have a second-class certificate in Mandarin, and I can communicate clearly with people in standard Mandarin. And the four-level certificate of baby-sitter can calm the mood of children who disturb passengers' rest in the cabin, so that they can calm down and spend the trip happily. Ps: You can modify it according to your own situation.

3 1. What do you care about recently?

Answer in combination with your own understanding

32. What activities did you do in college?

Reflect that you are different from others.

33. Please tell me what kind of cocktails you know.

There are three kinds of cocktails I know.

The first one is classified according to the occasion, including five kinds of cocktails, such as pre-meal, after-meal, dinner, party and summer.

The second is classified according to the modulation method, which is divided into two types: long drink and short drink.

The third is according to the classification of wine, which can be divided into many kinds.

34. What qualities do you need to be an excellent flight attendant?

Should have a natural and generous appearance, warm and tolerant personality, thoughtful service skills and service awareness, but also enthusiastic, caring, patient, responsible, conscientious work.

35. What do you do on your day off?

When I was a student, I would do some part-time jobs to reduce the burden on my family. After work, I will study something, take piano lessons and so on, hoping to learn the piano better.

36. As a member of society, what is your dream?

Is to help people in trouble.

Every time I see some elderly people who can't walk steadily on the street still living by picking up beverage bottles and selling money, I am always particularly sad. I want to help them every time, but I can't help it. I haven't cleaned up myself and I have no ability to help others. Therefore, every time I finish drinking bottles, I always put them next to the trash can, so that those people can pick them up as easily as possible, instead of putting their hands into the trash can to avoid being scratched by other hard objects.

Please talk about your views on marriage in love and marriage through matchmaker.

Are acceptable.

Either way, it is mainly to find the other half who has a tacit understanding and can talk. But I didn't intend to get married before I was 30 years old. Marriage is based on my career. If my career doesn't lay a good foundation, of course, everything will not go smoothly. If you let the examiner know that you have no plans to get married for a short time, you have a higher chance of winning. A flight attendant who gets married will have a lot of work troubles)

38. How are you feeling today?

I'm in a good mood today, and I feel honored to be interviewed for the job I've dreamed of for so many years.

39. What are your interests?

I have many interests, such as ...

But I also have a special hobby, that is, participating in volunteer activities in schools or social organizations, really putting myself in the poverty-stricken areas to help those who really need help, and giving them the most real and direct help.

40. What should you do if passengers get airsick?

Airsickness is a chemical reaction between oil secreted by human body and ozone at high altitude. Mild people will feel dizzy, chest tightness and discomfort, and severe people will sweat and vomit.

In this case, you can first change the passenger to a seat near the window, reduce noise and broaden his horizons, and remind him to concentrate. You can read books or listen to music and see the sea of clouds. If the situation is particularly serious, you should lie on your back, fix your head position, wipe your face with a hot towel or put an ice pack on the forehead of the airsick. And ask nearby passengers to change to other positions to avoid airsickness passengers vomiting and soiling their clothes.

4 1. How do you keep healthy?

To stay healthy, we must first have a good attitude, eat well at breakfast, eat enough at lunch, eat less at dinner, eat more fruits and eat less meat. Work and play go hand in hand, no matter how busy you are, you should chat with your family and never go to sleep with troubles. Exercise for 30 minutes every day.

42. What is the reason for giving up other airlines and working with us? (Why did you choose Xiamen Airlines? )

As far as I know, Xiamen Airlines is an enterprise that pays equal attention to benevolence and strength and has internal unity and cohesion. It is the only airline in China that uses all Boeing series aircraft, with 2 18 domestic routes and 26 international routes; Moreover, the plan was launched on the day of the Wenchuan earthquake, and several planes were put into use. (In fact, Xiamen Airlines' public welfare is really bad, far less than that of China Eastern Airlines; Ps: This answer is based on the company I interviewed.

43. Are you conservative or free-spirited?

My personality is passionate, I like talking and making friends. But when I do things, my character is conservative, and I follow the goals and principles to complete everything in an orderly way. I think only in this way can I be qualified to be a person worthy of trust and dependence.

44. What impressed you the most so far?

45. If two airlines accepted you at the same time, which one would you choose?

If so, you should choose carefully, otherwise, if you don't do it well because you didn't choose it at the beginning, you are irresponsible to the company and irresponsible to yourself. Before you choose, you should look up all the information you want to get online, compare and choose the company you are most satisfied with, and then put your heart and soul into it, so that both sides can be satisfied.

46. What should you do if children disturb passengers?

The flight attendant first apologized to the disturbed passengers to calm their emotions. Try to communicate with the child again, and he will be quiet. If it is a crying baby, you should communicate with your parents. It is normal for some infants to cry because they can't adapt to the high-altitude air pressure. You can check whether there are any vacant seats on the plane and transfer the crying child to a seat with fewer passengers.

47. What do you think of female (male) smoking?

According to the health department of China, China has the largest number of smokers in the world. The number of people is as high as 350 million, of which 3. 1 are women and 97% are men. Smoking not only damages women's skin (men's health), but also reduces women's fertility and causes abortion. Susceptible to breast cancer and (more likely to cause stroke). Therefore, female smoking is not only unsightly, but also harmful to health.

48.do you have a motto?

Answer in combination with yourself

49. Are you good at socializing?

My biggest interest is to communicate with people, and what I study is also a major that needs to communicate with people every day. In the face of simple children and parents with different occupations and cultural attainments, communicate with them to make the conversation as enjoyable as possible. So I am very confident in this respect. Ps: make changes in combination with yourself

50. How do you think to be a good pilot?

Combined with 28 theories of pilots' quality.

5 1. What do you think should be done to be a good flight attendant?

As an excellent flight attendant, you should first have a good sense of service, and then you should love your work and career, have a good psychological quality and social responsibility, have a good professional ethics and quality, be cheerful and generous, be willing to serve others, be not afraid of hardship and fatigue, and do your service well with your own actions! It is our greatest wish to let our guests arrive at their destination happily, comfortably and safely! Beauty is just not enough, this is only a part, and you need knowledge to arm yourself!

52. What is a service?

Service refers to a paid or unpaid activity that works for others and benefits them. The service of flight attendants belongs to the latter, which provides services to passengers from the heart without any return, making passengers feel warm and comfortable.

But no matter what kind of occupation you do, people should have a sense of service, because only in this way can you sincerely love the group where you are, take the group as your home and dedicate yourself. Therefore, I think that in an airline, only when the service consciousness of flight attendants is improved can the reputation of this airline be improved and better developed.