I. Coordination, communication, management and supervision
Our general manager's office mainly has three functions, one is public relations and external coordination, the other is human resources management, and the third is administrative affairs management.
(a) External liaison, reception and coordination
1. Contact, coordination and arrangement of home appliance logistics project in a certain place:
In the early stage of land acquisition and demolition of a home appliance logistics project, actively communicate and coordinate with the county land and resources bureau, a town government, a town key office, a new village Committee and a power supply station. At the same time, the conference reception work such as project design bidding, design review, supervision unit bidding and construction unit bidding will be arranged in an orderly manner. From the beginning of the project to the present steel structure construction, we have always maintained friendly and close contact with the contacts of a certain group. During the inspection of steel structure units, we had a good communication with the relevant person in charge of a group in Dongguan, which laid a solid foundation for the cooperation between the two sides. On the level of the project, it coordinated with the board of directors of Beishan Capital Transportation Department in many aspects, which opened the way for the project to become a station of the Ministry of Communications. In addition, it also plays a supervisory role in the daily work of the project, acts as a bridge, and provides real basis and effective solutions for the decision-making of the chairman and general manager.
2. Difficulties encountered in the project:
During the period of (1), many problems were encountered when the construction site started in June because the demolition and land acquisition were not in place in time. With the participation and coordination of law enforcement departments such as county and town public security, the project started smoothly on June 7.
(2) In the process of construction, it is necessary to backfill and fill the project to ensure the smooth progress of construction. So, we contacted the city rail company and a number of earthwork units, and finally signed a soil supply contract with an earthwork team in a town, which met the construction requirements of the project.
3, the company's top external contact and reception:
Contacted and received the relevant leaders of the Provincial Communications Department, the Municipal Government Office, the Municipal State-owned Assets Supervision and Administration Commission, the Municipal Government Office, the Modern Logistics Department of the Municipal Bureau of Commerce, the Municipal Finance Bureau, the Municipal Economic Commission, the Municipal Taxation Bureau, the Municipal Traffic Police Force, Changsha Bank, Dongguan Industrial and Commercial Bank, a certain group, county government, county commerce, land, finance, planning, construction and various institutions. Completed the reception of 172 people and 67 public relations activities, which effectively enhanced the company's image, integrated all parties' relations, improved the company's investment environment and broadened the company's business. In the company's business, the general manager's office also actively participated in the related coordination and service work, and successively participated in the awarding ceremony held by the Federation of Logistics and Purchasing and the marketing summit held by an electrical appliance in Hangzhou.
Second, the supervision and management of human resources
Human resource management is another core job function of the general manager's office. It comprehensively implements and controls the company's human resource planning, recruitment and allocation, performance appraisal, training and development, salary and welfare, labor relations, file management, social insurance, government declaration and the establishment and improvement of a comprehensive system, which makes the company's performance get an efficient and high-speed leap and makes every cell of the company active.
In 20XX, based on the principle of seeking truth from facts and aiming at establishing a fair competition mechanism, the company fully implemented performance appraisal on 1 month. This will give a fair and objective evaluation of employees' work performance, promote employees to improve their work quality and efficiency, and cultivate their planning and sense of responsibility. In the government declaration work, such as the monthly report of "Two Helps and Two Promotions" and the implementation of the working group, the monthly report of e-commerce of the Municipal Bureau of Commerce, the declaration of funds of the Provincial Economic Commission, and the declaration of funds for the training of service outsourcing talents of the Provincial Department of Commerce have been done well.
There are some problems in recruitment and personnel distribution. First, it is difficult for senior management talents to make up in time; Second, the warehouse keeper, with strong work intensity, was eliminated one by one and could not adapt to the work; Third, overseas branches or offices have encountered some difficulties in recruiting in Changsha, because of the workplace and salary.
In addition, a step should be taken in staff training and development, team activities and team building. In order to effectively motivate and promote employees to improve work efficiency and effectiveness, improve team cohesion, promote the overall development of enterprises through the promotion of human resources, further improve the collaboration of leading teams, and effectively improve the production, operation and management level of each branch.
Three. Supervision and management of administrative affairs
The supervision and management of administrative affairs is the third core work of the general manager's office, which mainly serves the company's security, fire safety, company environment and dormitory hygiene management, logistics, canteen and office supplies procurement and maintenance. In the management of the company's vehicles, we arranged the use of the company's own vehicles scientifically and efficiently, completed the insurance renewal and annual inspection of the company's vehicles, and avoided unnecessary losses in the future. Keep driving records according to the regulations, and contact the fixed vehicle maintenance unit to avoid the influence of vehicle maintenance problems. It has achieved "whoever violates the rules will be dealt with" and successfully completed the vehicle support task.
During the company's warehouse transfer in June+10, 5438, we cooperated with Hunan Branch to solve the house decoration and water and electricity installation of the warehouse. We have done due diligence in optimizing the office environment and ensuring the office order, which has done a good job for the company to transfer warehouses smoothly.
There are still some areas that need to be improved in administrative work, such as management awareness, strengthening supervision over the work of other departments and strengthening the implementation of the spirit of documents.
In addition, the situation of the security team this year: the security team members are generally older and more sloppy. At present, the company is becoming more and more powerful, and the existing safety level has not kept up with the company's development level. The security team needs to be rectified urgently, and the management level and overall quality of security guards need to be improved urgently.
Over the past year, the general manager's office has earnestly performed its duties, strengthened coordination and communication with other departments, and basically standardized the basic management of the general manager's office. Office management, lawyer coordination and litigation handling, company leadership secretarial services, human resources work, collection, coordination and processing of various government subsidy information, distribution and filing of company documents, supervision and management of administrative affairs, communication and coordination among departments, etc., have been basically completed with high quality and efficiency with the joint efforts of the general manager's office and various departments, creating good conditions for the development of various work of the company. In this way, all the work of the company is a link between the preceding and the following, and the company's strategy and tactics are promoted in two directions and combined efficiently.
In the future work, the general manager's office will highlight the key points and pay close attention to implementation. In the work plan, highlight the key tasks of 1-2 "every week, and hold meetings every week to arrange the work, so that the work is focused, innovative and planned. The new year means a new starting point, new opportunities and new challenges. The general manager's office is determined to make persistent efforts to a higher level.
General Manager's Office
20xx65438+February 23rd.