The term "service-oriented administrative law enforcement" as mentioned in these Measures refers to the law enforcement mode in which the administrative law enforcement organs give priority to the prevention and control of illegal risks in advance and non-compulsory law enforcement means on the basis of strictly standardizing fair and civilized law enforcement, organically combine management, law enforcement and services, and promote the organic unity of legal effects and social effects. Article 4 The Municipal People's Government shall lead the city's service-oriented administrative law enforcement work in a unified way, incorporate the development of service-oriented administrative law enforcement into the evaluation system for the construction of a government ruled by law, and regularly supervise, inspect and evaluate the development of service-oriented administrative law enforcement work.
The administrative law enforcement departments of the people's governments of counties (cities, districts) and the Municipal People's Government shall be responsible for organizing the service-oriented administrative law enforcement work in their respective jurisdictions and systems.
The main person in charge of administrative law enforcement organs is the first responsible person to promote the construction of service-oriented administrative law enforcement in this unit. Article 5 Administrative law enforcement organs shall implement the concept of law enforcement for the people in the process of administrative law enforcement, adhere to the people-centered principle, follow the principles of legality, rationality, appropriateness and necessity, actively carry out service-oriented administrative law enforcement, and achieve the purpose of administrative management with minimal damage. Article 6 The administrative law enforcement behavior of administrative law enforcement organs shall be standardized, civilized, rational, prudent, fair and just, and shall not be prohibited by laws and regulations such as rough law enforcement, law enforcement within the time period prohibited by laws and regulations, selective law enforcement, or failure to perform administrative law enforcement duties on the grounds of service. Seventh administrative law enforcement organs and their law enforcement personnel should change the concept of administrative law enforcement, innovate administrative law enforcement methods, popularize administrative guidance, strengthen administrative mediation, and promote the prevention and control of legal risks of administrative counterparts.
The administrative law enforcement organ shall strengthen the service-oriented administrative law enforcement training for administrative law enforcement personnel, and enhance their awareness and ability of service-oriented administrative law enforcement. Eighth administrative law enforcement organs shall, within the scope of statutory duties, take the following ways to give administrative guidance to the administrative counterpart to achieve the purpose of administrative management:
(1) guidance. Refers to the administrative law enforcement organs to formulate and issue advocacy and encouraging policies, plans, plans and information to guide citizens, legal persons or other organizations to enhance their awareness of risk prevention and safeguard their legitimate rights and interests.
(2) demonstration. Refers to the administrative law enforcement organs, by setting an example of behavior and recommending advanced models, etc., to drive citizens, legal persons or other organizations to act voluntarily in accordance with the requirements of laws and regulations, the interests of the public, the purposes of administrative management and their overall interests.
(3) tips. It means that the administrative law enforcement organs kindly inform and remind citizens, legal persons or other organizations of the problems and matters that they should know but are easy to neglect and make mistakes, so as to urge them to pay attention and be vigilant, properly solve the problems and avoid unnecessary mistakes and losses.
(4) Counseling. Refers to the administrative law enforcement organs to citizens, legal persons or other organizations in terms of administrative business, administrative information, legal policies and other specific guidance, reasoning, explanation and help.
(5) Suggestions. Refers to the administrative law enforcement organs based on administrative management, administrative law enforcement needs, to citizens, legal persons or other organizations to make suggestions, opinions, for their reference.
(6) exhortation. Refers to the administrative law enforcement organs in citizens, legal persons or other organizations may have illegal acts, illegal acts may cause harmful consequences, or illegal acts may escalate, etc., to take enlightenment, persuasion, persuasion and other ways to urge them to correct violations and mistakes.
(7) interviews. Refers to the administrative law enforcement organs to make an appointment with citizens, legal persons or other organizations collectively or individually to understand the relevant situation, point out the problems found or illegal facts, preach laws, regulations, rules and relevant provisions, put forward rectification requirements and urge them to actively cooperate and consciously fulfill their obligations.
(8) pay a return visit. Refers to the administrative law enforcement organs to pay a return visit to citizens, legal persons or other organizations for major and complicated administrative cases with great social impact or other necessary administrative cases, urge and guide them to correct mistakes and rectify, consolidate the effect of law enforcement, and ask and understand whether law enforcement personnel have violated discipline and law in the process of administrative law enforcement.
Encourage administrative law enforcement organs to explore other effective ways of administrative guidance. Article 9 The administrative law enforcement organs shall adhere to the guidance, service and early warning in advance, establish and improve the legal risk prevention and control system of the administrative counterpart, comprehensively sort out and evaluate its illegal risk points, analyze the causes of illegal acts, formulate warning and prevention measures at different levels, strengthen the awareness of legal risk prevention and control of the administrative counterpart, and guide it to actively prevent, actively evade, check and correct itself. Article 10 Administrative law enforcement organs shall carry out inclusive and prudent supervision, sort out and publish a list of minor violations of the law and lighter punishments for general violations, and implement dynamic management.
Administrative law enforcement organs shall carefully implement administrative coercion according to law, and shall not implement administrative coercion if non-coercive means can achieve the purpose of administrative management; If administrative enforcement is really necessary, it shall be limited to the necessary scope.