I received a call claiming to be JD.COM customer service, and the call was a mobile phone number (I never answered strange numbers at ordinary times, but I was renting a house in those days, which was similar to the calls of many real estate agents, so I got through), and the next series of operations were exactly the same as in the text. Fortunately, I recognized each other's tricks at that time and avoided being cheated.
Remind friends: 99% of incoming calls claiming to be so-and-so customer service are fraudulent calls. Just hang up. This kind of call will frequently call your mobile phone. Don't believe it! !
Manipulation analysis
Criminals use overseas numbers starting with "+"and "00" and fixed telephones or mobile phones such as "area code+landline number" to impersonate JD.COM customer service, and accurately report the personal information of the victims to defraud the trust, saying that not canceling the "JD.COM White Strip" will affect the credit investigation and further pressure to create panic.
The importance of credit investigation is self-evident. If the victims have no time to think, they will walk into the trap step by step according to their ideas. The suspect will use the number change software to dial the suspect number in the form of fixed line, which increases the confusion and makes the victim believe it.
Subsequently, the scammer induced the victim to open the screen function by asking the victim to download the video conference app, and then asked the victim to withdraw all the credits in the loan app and transfer them to the designated bank account until the victim realized that he was cheated.
Suspects who obtain the personal information of the victim in advance can often accurately report the accurate information such as the victim's name, age, mobile phone number and bank card number to convince the victim.
The police reminded:
The customer service phone at the beginning of JD.COM 400 will not take the initiative to make an outbound call, and the outbound customer service number is a fixed cornet. If you receive a call claiming to be customer service in JD.COM and encounter the above fraud methods, you must not trust the transfer; If you have any questions about the telephone content, please call the official customer service number in JD.COM or the 96 1 10 national anti-fraud hotline to verify the situation.
If the other party requests to add a private social account or assist in video sharing with various video conferencing software, they must refuse decisively! Once the "* * * enjoy screen" function in the video conference system is turned on, the other party can see all your operations and the contents of the mobile phone page in real time.
Personal credit information is managed by the People's Bank of China, and no one has the right to delete or modify it. No matter what happens, never transfer money to strangers! If you are unfortunately cheated, save the relevant materials and call the police immediately.
What other new types of fraud do we need to be alert to?
Routine 1: Pretending to be a public security law
In August 2022, criminals pretended to be the police of the Public Security Bureau and asked Chen to transfer money on the grounds that the bank card under Chen's name was suspected of fraud and required to pay a deposit. Chen has made three transfers and lost more than 300,000 yuan.
Tips:
Public security inspection law and embassy staff will not handle cases by telephone, QQ, WeChat and other social tools, and will not ask for fund transfer. Please be vigilant and don't believe it. In this case, call the police for help.
Routine 2: False investment and wealth management fraud
Mother Zhu took care of her son studying abroad in Australia. In August 2022, she made an online stock investment through an APP. Later, she found that she could not withdraw cash, only to know that she was cheated and lost tens of thousands of yuan.
Tips:
Don't trust high-return investment projects after leaving the country, and protect your own property safety.
Routine 3: Tax Refund Fraud
Xiao Li likes to buy some big-name items that are tax-free. Recently, Xiao Li received an email from a foreign "tax agency", saying that Xiao Li can get a high tax refund if his shopping reaches a certain amount. Xiao Li was not familiar with the tax refund process, so he clicked the link in the email and filled in his own information, including credit card number, so that the account was stolen.
Tips:
Attention, students who love online shopping, it is fraud to receive an email or information telling you that you can get a certain amount of money from a certain website and get a high tax refund. Never click on unfamiliar links and fill in personal information!
Routine 4: False service fraud
Xiao Sun and his friends posted rental information in the QQ group. Later, some people in the group contacted Xiao Sun on their own initiative, saying that they had a room to share. Xiao Sun transferred the rent of 15000 yuan to the other party through Alipay, and later found that this person cheated many people in the group of money in the same way.
Tips:
Don't casually add chat tools such as strangers' WeChat and QQ to conduct private fund transactions. When you must trade online, please choose a formal platform and website.
Fraud prevention tips:
Download the official APP of "National Anti-Fraud Center" and keep the login status, otherwise there is no way to play a preventive role.
Fraudulent phone calls will reveal all your personal information, including not limited to your ID number, university attendance and other information, which is really evil. No matter what the other party says, don't believe it. You can contact the official customer service yourself, such as JD.COM Taobao Alipay …
What "video conference" software the other party asks you to download is a naked scam. Be sure to hang up and pull the black. Don't talk nonsense with the other party. If you are angry, you can scold the other party and then hang up.
This kind of fraud is not cheating your account balance, but a credit line, such as the flower garden line in Alipay.
Refuse to disclose personal information, identity information, bank account, verification code and all kinds of passwords should be carefully kept and never disclosed.
Don't add friends, don't open videos, and if the other party asks to add a private social account or to enjoy the screen with various video conferencing software, you must refuse decisively!
Never transfer money or borrow money. If the other party asks to transfer money or borrow money, ignore it!