Classified editing
By age
Adult Tickets:/kloc-Those over 0/2 years old must buy adult tickets (please note that they are not according to the legal age of majority).
Children's tickets: Children aged 2 to 12 (excluding 12) can purchase children's tickets. Generally, children tickets need to be accompanied by adults. If there is only one child flying alone in special circumstances, you can apply to the airline for unaccompanied business (the airline will provide someone to accompany you and charge a certain fee).
Fare discount
First class (F cabin): The price of first class is generally 0.5 times of the full-price ticket of 65438+ economy class.
Business class (cabin C): The price of business class is generally 0.3 times of the full-price ticket of 65438+ economy class.
Economy class (Y cabin): Economy class includes different prices from special airfare to full-price airfare. Ordinary passengers usually buy special fares and discount tickets in economy class. It should be noted that there are many economy class codes due to different discounts, and the economy class codes of major airlines are also different. Generally, the full price of economy class is represented by Y class.
Booking step editing
Online air ticket booking process
1 First, register an account on the relevant Internet and log in; Then, according to your itinerary, choose to click "domestic air ticket" or "international air ticket"; Then, select the voyage type (round trip, one-way or transit), departure city, destination city, departure date and departure time (if you choose to return, you also need to select the return date and time), fill in the ticket delivery city, passenger type and number of passengers, select the post level, and click Query and Reservation; Then, select the required flight, click Next, fill in the registrant information and contact information, then select the ticketing time, delivery method and payment method (you can pay by credit card), and then pay for the air ticket. After the reservation is completed, the website will send a text message to your mobile phone to inform you of the reservation. What you need to remember is the airline and flight number you booked. Before taking off, go directly to the departure hall of the airport to find the corresponding airline to apply for the registration card (just show your ID card).
2. Book air tickets (online/by phone)
3. Prepaid air tickets (online/telephone)
4 Confirm the fare (QQ/ Phone /MSN)
5. Ticket delivery/company pick-up/airport pick-up /EMS Express
Telephone booking air ticket process
1. Booking method: customers can call any phone number to book air tickets by phone. There is no limit to the number of air tickets, which can be ordered according to customer needs. (Note: It depends on the ticket sales of flight space).
2. There are two ways to collect tickets (customers choose, but international tickets can only be delivered to the door for the time being, and the airport cannot collect tickets): provide free door-to-door service (the door-to-door time needs to be determined at the time of booking).
Frequently asked questions editor
electronic ticket
Many airlines offer "e-tickets", sometimes called "paperless tickets". If you choose e-ticket, the passenger's purchase record will be kept in the airline's reservation system, and the passenger will not receive a paper ticket. Buying e-tickets is more convenient than paper tickets, less risky than mailing paper tickets, and will not be lost or stolen before or during travel. However, in order to prove the passenger's reservation and fare, the passenger should keep the computer-generated travel itinerary. In addition, passengers should write down the confirmation number as proof of reservation.
E-tickets can be ordered through the websites of airlines and agencies.
passenger ticket
Tickets are registered and can only be used by passengers with the names listed on the tickets. It shall not be transferred or altered, otherwise the ticket will be invalid and the fare will not be refunded.
Passengers should complete all the voyages listed in the ticket within the validity period. When using the passenger ticket, the passenger shall submit a valid ticket, including the flight coupon of the flight segment and all other flight coupons and passenger coupons that are unused and reserved on the ticket. The ticket is invalid without any of the above coupons. Passengers should pay attention to ensure that airline agents only tear up the ticket coupons that should be torn up during check-in procedures. International and domestic connecting flights, domestic connecting flights can be used in domestic connecting flights without changing to domestic air tickets; Domestic air transport tickets filled with international tickets purchased by passengers outside China should be changed into domestic tickets before they can be used.
Tickets are valid for transportation within one year from the date of travel. If all the tickets are not used, the transportation is valid within one year from the date of filling in the tickets. The validity period shall be calculated from 0: 00 the day after the trip starts or the ticket is filled out, and shall end at 0: 00 the day after the expiration of the validity period. The validity period of special tickets shall be calculated according to the validity period of applicable fares. If the passenger fails to travel within the validity period of the ticket due to airline reasons, the validity period of the ticket will be postponed until the airline can arrange for the passenger to take the flight.
Please try to buy your ticket in advance. Generally, if you book in advance, the discount will be lower to avoid finding that the tickets are sold out or queuing at the ticket counter when you buy them at the airport. After getting the ticket, passengers should check whether all the information is correct? Name, flight number, flight date, departure and arrival cities, fare (if there are multiple airports in two cities, passengers should confirm which airport to use), and reservation status (OK means confirmation, RQ means standby, and OPEN means unconfirmed).
Travel itinerary
The travel itinerary is a paper voucher for the successful issuance of e-tickets, which is used for financial reimbursement and not as a boarding voucher.
Reimbursement in the travel route
Travel itinerary is supervised by State Taxation Administration of The People's Republic of China, People's Republic of China (PRC), and is included in the invoice management of tax authorities in accordance with the Measures for the Administration of Invoices in People's Republic of China (PRC). It is passengers who buy domestic air transport e-tickets.
Proof of payment and reimbursement;
The travel itinerary is one person and one bill. If you lose it, you won't make it up.
The travel itinerary cannot be changed at will, and passengers should check the items listed in the travel itinerary, such as name, ID number, etc.
Travel to travel itinerary is not used as boarding certificate;
Guests can print their travel itinerary at the check-in counter of airport airlines (provided by some airports) as reimbursement vouchers, which Tongcheng.com does not provide for the time being.
Recognized identity document
"Valid identity documents" refer to the documents that passengers must produce when purchasing tickets and taking flights, and which are stipulated by the competent government departments to prove their identity. Such as: resident ID card, valid passport, military officer's card, police officer's card, soldier's card, civilian or retired cadre's card, Hong Kong and Macao area pass, home visit card, Taiwan Province Province resident Taiwan compatriot's card and other documents.
Baby's flight certificate: the birth certificate is used from 14 days to two years old (excluding two years old).
Children's flight certificate: use the household registration book from two years old to sixteen years old (excluding sixteen years old). In addition, it should be noted that as long as they are over 12 years old, they need to buy adult tickets to fly, and children's tickets cannot be used.
If the baby or child has already obtained valid documents for adults to fly, such as ID card or passport, it can also be used to fly.
lose one's identity card
First, the public security organ at the place where my household registration is located will issue a certificate to report the loss of my ID card, indicating my name, age, home address, effective date, etc. , and my bareheaded photo stamped with the official seal of the public security organ;
Second; Report the loss of identity card to the public security organ; And the public security organ shall issue a certificate of loss reporting; Its contents are the same as those stated in Article 1.
Third, bring my household registration book or work permit, letter of introduction or other valid documents that can prove my identity, and apply to the civil aviation public security organ (there is a duty place in the airport terminal) for issuing a temporary boarding certificate. If you don't carry the above-mentioned valid certificates with you during your trip abroad, you can consult the nearest civil aviation public security organ.
Refund regulation
If the passenger fails to complete part or all of the voyage within the validity period of the ticket due to the reasons of the airline or the passenger, he may request a refund within the validity period of the ticket. Passengers shall apply for refund with the "flight coupon" and "passenger coupon" of the ticket or the unused part of the ticket. Refund of domestic flights is only handled at the airline ticket office or its sales agent at the place where the ticket is issued, the place where the flight originates and the place where the trip ends. The fare can only be refunded to the passenger himself or the payer of the ticket. Refund of international flights should be handled at the original place of ticket purchase or other places agreed by the airline, and should abide by the laws and other regulations of the countries where the tickets were originally purchased and refunded.
Passengers who voluntarily refund their tickets should provide their valid identity documents in addition to valid tickets. Disabled revolutionary servicemen and people's policemen who are disabled in the line of duty ask for a refund, and the refund fee is exempted.
Passengers holding baby tickets are exempt from refund fees. Passengers with irregular tickets, if they need to refund their tickets, should go through the refund procedures at the original place of purchase within the validity period of the tickets. Passengers automatically terminate their travel at the flight stop, and the tickets for unused segments will not be refunded.
When the flight is cancelled, advanced, delayed, changed or the original seat cannot be provided due to airline reasons, the passenger requests a refund, and the originating station shall refund all the ticket money, and the unused flight segment will be refunded at the stop station, and no refund fee will be charged.
If a passenger requests a refund due to illness (including the entourage of the sick passenger), it is necessary to provide a certificate from the medical unit to refund the ticket at the place of origin, and the ticket for the unused leg will be refunded at the stop, and no refund fee will be charged.
It takes three working days to complete the refund. Please be patient. If there are problems such as flight delay and cancellation, we will communicate with you in time about the refund and the time.
After the refund, the remaining money will be automatically returned to the account you originally paid.
1: If the ticket payment is made through Alipay balance, it will be received immediately after the refund is completed. Just check the Alipay account directly.
2. If you paid the ticket through Alipay online banking, the refund will be directly returned to your bank account through Alipay within 1-3 working days.
3: If you paid the ticket by credit card, it will be returned to your credit card account within 14 working days after the refund is completed. Please be patient.
If the fare is not returned to your account within the time stipulated by us, please call us in time for consultation.
Because airlines and ticketing companies have different refund procedures, please check the specific procedures and repayment time through the reservation outlets.
Can pregnant women fly?
It is usually stipulated that healthy pregnant women within 8 months of pregnancy are not restricted to fly, and only the pre-delivery certificate is checked when purchasing tickets. Under normal circumstances, pregnant women who have been pregnant for more than 8 months should not take this flight. In case of special circumstances, a "diagnosis certificate" signed by the doctor and stamped by the medical unit should be submitted in duplicate within 72 hours before the flight, including the passenger's name, age, date of pregnancy, expected date of delivery, voyage and travel date, which is suitable for the flight and requires special care on board. At the same time, they should fill out an "application form for special passengers to fly" in duplicate, and only after the carrier agrees can they buy tickets to fly.
Embargoed controlled articles
In order to ensure the safety of civil aircraft and passengers' lives and property, it is forbidden for passengers to carry guns, police equipment, ammunition and explosives, inflammable and explosive articles, toxic articles, oxidants, corrosive articles, radioactive articles, articles susceptible to viruses and strong magnetic substances with them or in their luggage. Controlled knives (including daggers, triangular knives and switchblades) and other sharp or blunt objects (including kitchen knives, scissors, big fruit knives, dinner knives, handicraft knives and swords) carried by passengers belong to controlled transport articles. These items should be checked together with the luggage and cannot be carried with you. Security inspection is an important barrier to prevent embargoed goods from getting on the plane and preventing danger, so it is quite strict. I hope you can actively cooperate.
Seat distribution of model 330
Division of seats
The seat number of a civil airliner is coded from front to back, and the number is on the side of the suitcase. For an ordinary engine room with 6 seats in each row,
If the boarding seats from the front door are numbered A, B, C, D, E and F from right to left. If you have a boarding pass for row 10 F,
Boarding from the front hatch, then your seat is in row 10 near the left porthole.
Accommodation reimbursement
1, go to the check-in counter with valid documents to apply for boarding pass.
2. Pass the security check with valid certificate and boarding pass and board the plane smoothly.
3. The guest can print the travel itinerary as the reimbursement voucher at the ticket purchasing place. In the past, the reimbursement of e-tickets required guests to take T4 vouchers and boarding passes as reimbursement vouchers, both of which were indispensable.
Three taboos for taking the opportunity to eat.
In order to avoid dizziness, chest tightness, nausea, flatulence and even vomiting, we should pay attention to three taboos before flying: First, avoid big meat and high-protein food. These foods stay in the stomach for a long time and are difficult to digest. In addition, the digestive juice in the air is reduced, and the stomach function is weakened, which is easy to produce gastrointestinal colic and paroxysmal colic. Second, avoid eating a lot of crude fiber foods, such as beer, soda, soybeans, radishes and so on. These are gases that are easily produced in the body. The higher the flight altitude, the lower the air pressure, causing flatulence, chest tightness, abdominal distension and poor breathing. Avoid eating saturated food and getting on the plane on an empty stomach to prevent the stomach and heart from being overburdened and hypoglycemia.
Stop check-in
Passengers must arrive at the airport within the time limit specified by the carrier, and go through check-in, checked baggage, boarding pass and other boarding procedures on time with their valid identity documents (checked baggage must go through security check before going through check-in procedures). There is no uniform time for passengers to stop and check in. Usually 45 minutes before the flight departure time. Passengers need to arrive at the airport two hours in advance and check in in advance.
Pets seize opportunities.
Small tame animals such as dogs, cats, birds and birds domesticated at home can be used as checked baggage with the consent of airlines. Passengers who want to bring small animals on board the plane must apply when booking or purchasing tickets, and agree to abide by the relevant regulations of airlines for transporting small animals, and can only bring them after obtaining the consent.
Except with the special permission of the airline, the small animals carried by passengers are not allowed to be transported in the cabin, but can only be checked as checked baggage and packed in the cargo hold (there is a special small animal check-in cabin, which will basically not cause harm to small animals). Passengers who require combined transport shall obtain the consent of the continuing carrier before combined transport. Small animals transported internationally shall have the necessary documents for leaving or entering the relevant countries, including health certificate, vaccination certificate, entry and exit permit certificate, animal quarantine certificate, etc.
Unavailable mobile phone
Aviation experts believe that the radio waves emitted by mobile phones may cause explosions or affect the navigation system of passenger planes flying at an altitude of 9500 meters. Scientific evidence also shows that using mobile phones on airplanes is indeed potentially dangerous. Mobile phones, computers, radios, etc.
In addition to strength, electrical signals can also affect aircraft. If the frequency they emit happens to be the same as or close to the frequency of the aircraft, plus the amplitude (or amplitude), it will cause the greatest damage, and the aircraft will be in a dangerous situation during the whole flight. Pilots use airborne radio navigation equipment to keep real-time contact with ground navigation stations and control flight routes. In the case of low visibility, it is necessary to use the instrument landing system to land, that is, to use the blind landing platform on the runway to send electromagnetic signals to the aircraft to determine the runway position. In the process of playing or answering, the mobile phone will not only emit electromagnetic signals, but also keep in touch with the ground base station in standby state. In its search process, although the time of signal transmission is very short, it has strong continuity. Therefore, the electromagnetic waves emitted by mobile phones will interfere with the navigation system of aircraft, and the impact will be even greater in the case of low visibility. When the plane flies smoothly, it is 6000m to12000m above the ground. At this time, the mobile phone can't receive the signal at all and can't be used. In the process of taking off and landing, the mobile phone may get in touch with the ground base station, but the consequences of interfering with the navigation system at this time are the most serious. In addition, the flight of modern aircraft depends largely on the control of computers, and the lines of computer data transmission are distributed throughout the aircraft. When the mobile phone is used in the engine room, the electromagnetic wave emitted by the mobile phone will interfere with the transmission line and affect the transmission of normal line numbers.
Existing main models
Boeing Series: Boeing 707, Boeing 727, Boeing 737, Boeing 747, Boeing 757, Boeing 767, Boeing 777.
Airbus series: A-300, A-3 10, A-320, A-330, A-340.
Boeing 737-800 McDonnell Douglas series: MD-80, MD-8 1, MD-82, MD-83, MD-87, MD-88, MD-1.
In addition, there are Russian-made 154 and 154M models, and British-made Il-18, Il -86, Jacques -42 and An -30.
British Airways-146(BAE- 146), Dutch Short -360, Fokker-100, China-made Yun -7, Yun -8, Yun-10, Yun-/KLOC-.
Handling of liquid articles
Announcement on Restricting Carrying Liquid Articles on Civil Aviation Aircraft
To ensure aviation safety, refer to the ICAO standard, 1. The Civil Aviation Administration of China has decided to restrict civil aircraft from carrying liquid articles. Passengers on domestic flights in China can carry with them liquid articles (excluding alcohol) with a total amount of no more than 1 liter (L) at a time, and the excess must be delivered. Liquid articles must be opened for inspection before transportation. Two, take the China civil aviation flight, are not allowed to carry alcohol, but can be used as a consignment. The packaging of alcoholic goods shall comply with the relevant provisions of civil air transport. 3. Passengers accompanied by babies carry liquid dairy products, and patients with diabetes or other diseases carry necessary liquid medicines, which can be carried in moderation after safety inspection. Four, passengers in violation of the above provisions caused by missed flights and other consequences, at their own risk.
Prohibit project editing
Articles prohibited from leaving the country
People's Republic of China (PRC) prohibits the following items from leaving the country:
1. All items included in the prohibited entry scope;
2 manuscripts, printed matter, films, photographs, records, films, audio tapes, video tapes, laser discs, computer storage media and other articles involving state secrets;
3. Precious cultural relics and other cultural relics prohibited from leaving the country;
4 endangered and precious animals and plants (including specimens) and their seeds and propagation materials.
Articles prohibited from entering the country
1. All kinds of weapons, simulation weapons, ammunition and explosives;
2. Forged currency and forged securities;
3. Printed matter, films, photographs, records, films, audio tapes, video tapes, laser discs, computer storage media and other articles harmful to China's politics, economy, culture and morality;
4. All kinds of potent poisons;
5. Opium, morphine, heroin, marijuana and other addictive narcotic drugs and psychotropic substances;
6 animals, plants and their products with dangerous germs, pests and other harmful organisms;
7. Foods, medicines and other articles that are harmful to human and animal health, come from epidemic areas and can spread diseases.
Not suitable for crowd editing
Who can't fly?
Special passengers, such as unaccompanied children, disabled passengers, blind people, deaf people or prisoners, can only be transported under the conditions stipulated by the carrier, with the carrier's prior consent and if necessary, after making arrangements. The carrier shall not carry passengers suffering from infectious diseases, mental illness or whose health condition may endanger themselves or affect the safety of other passengers. According to the relevant regulations of the state, the carrier has the right to refuse passengers who cannot take the flight. Tickets purchased are considered as voluntary refunds.
Who is not suitable for flying?
Pregnant women, the elderly and infants are not suitable.
Precautions editing
Here, I'd like to give some notes to the people who book the air tickets.
-consumers should raise their awareness of prevention. They should buy air tickets through regular channels, go to regular ticket outlets or call the airline booking hotline. Don't believe the lie of ordering low discount air tickets, lest you be cheated. -If you need to buy tickets online, you should identify the other party's qualifications, choose the airline official website or some well-known large-scale booking websites in China, and don't be confused by the contact number that looks like a special customer service number starting with 400. Because in fact, anyone can open the "400" number as long as they apply online and pre-store the minimum 400 yuan phone bill, and the negligence in management gives the perpetrators an opportunity;
-Booking tickets through the Internet usually requires a deposit first, and it is not easy to pay the full amount. When ordering air tickets online, consumers should carefully check the e-tickets and check with the ticketing outlets. Before payment, you must log on to the e-ticket service website or directly call the civil aviation service hotline, or directly call the airline to inquire about the booking details, flight number and seat number, and then make payment after confirming that the booking information is correct.
Sorting method editing
In the current tourist season, travelers generally choose to travel all over the country. Moreover, all kinds of tourist group purchases and discounted air tickets are dazzling. Personal freedom, how do business travelers buy air tickets online? 1. You can select departure and arrival in the domestic air ticket section of the booking website, and then select the date. Click on the search below. Come out with the flight and price information of the day! 2. Choose your favorite flight, book it at 8 o'clock, and then fill in the passenger information! Please pay as soon as possible after the reservation is successful. Please check in at the relevant check-in counter at the airport at least one hour before the flight takes off. At this time, you only need to show your booking documents to check in! Verification service: domestic professional e-ticket websites can also help you verify your e-ticket. Please verify in the ticket verification column.
Effective editing
special ticket
The validity of the special ticket shall be calculated according to the provisions of the conditions for the use of the fare. Tickets with normal fares, whether one-way, round trip or round trip, are valid for one year. Indefinite promissory notes are counted from 0: 00 on the second day after they are issued. The time ticket is calculated from the date when the trip actually begins and is valid for transportation within one year; If all the tickets are not used, the transportation is valid within one year from the date of filling in the tickets.
domestic flight
1. If the domestic flight ticket is an OK ticket, that is, a signed ticket, it can be changed within one year. If it is an open air ticket, that is, an air ticket with unconfirmed seats (non-OK ticket), it is limited to one year from the date of invoicing to the date of confirmation. After the date is set, that is, after OK, there is still a one-year deadline for changing the visa. 2. The number of times you can change your visa varies from domestic airline to domestic airline, but at least once. Can be changed.