? Key one: how to deal with interpersonal communication, such as contradictions, conflicts, crises and how to get along with colleagues. Let me start with a famous saying: Hemingway said? Isn't everyone an island? , so it will happen in communication? In short, we should grasp four aspects. First, respect, second, understanding, third, communication, and fourth, help.

Key two: deal with people who get along with leaders, such as leaders who disagree with themselves, leaders whose ability is worse than their own, and leaders who are arbitrary.

Grasp four principles: First, respect leaders. Every successful leader has his reasons for success.

The second is to understand leadership. Everyone sees things in a different way. Look over the ridge to a mountain peak? Your own idea is right, but the leader is not necessarily wrong.

The third is to help leaders, which is the highlight, to help leaders make suggestions. It is normal not to adopt them. If a leader violates the law and sticks to his own opinion, it is actually to help the leader avoid making mistakes. The fourth is to adapt to the leadership, adapt to its leadership style, and slowly correct the shortcomings with your own influence. These four points definitely bring out all the relationships between leaders and subordinates in the world.

Key three: organize activities, as well as training, or complete what the leader tells you.

Say something first? Everything is planned in advance, so it's useless not to plan? Reasonable planning will help you finish it smoothly. Therefore, first of all, the system work plan (theme, mode, time, place, object, staffing, cost budget, program arrangement, etc.). );

The second demonstration of the scheme (solicit opinions from all parties, report to the leader, and be decided by the leader);

Third, according to the plan (division of labor in groups, assignment of tasks, etc. ); Fourth, pay attention to the coordination of the relationship between all parties during the implementation of the plan (three timeliness: communicate and coordinate with all parties in time, report to the leaders in time, and correct the original plan in time if any content or method is found to be inappropriate); Summing up after the fifth plan (reviewing the whole activity and summing up experience) These five steps are very useful and invincible!

Special note: if the first four steps of the training are the same as above, don't forget to organize the assessment for the participants in the fifth step; Organize investigation: the first four steps are the same as above, and before the fifth step, summarize, verify, classify and analyze the data, and write an investigation report.

Key four: handling government emergencies or abnormal situations.

1. Stay calm; Second, do everything possible to make him emotionally stable; Patiently publicize relevant national laws and regulations; 4. If it is really impossible to stabilize the situation, report to the leader and ask for support.

Collective petition:

First of all, give a warm reception (please sit down and pour a glass of water)

Second, stabilize the mood (by all means. . . )

Third, listen carefully (to the voice of the masses)

Fourth, carefully record (the problems reflected by the masses)

Fifth, publicity and explanation (as far as possible)

Six, timely report (can be solved on the spot, can not solve the report to the leadership or handed over to the relevant departments).