Set up an online booking module, and taxpayers can choose their own services. Expand the content of appointment service items, and expand the appointment service items from the original invoice authentication and purchase to six types of appointment items such as tax registration and tax declaration. The online tax service hall has set up an "online booking module". Through this module, taxpayers can choose their own service items, print their own Appointment Notice, and immediately go to the tax service hall to handle tax-related matters according to the appointment time.
Reasonable arrangement of window resources, to meet the reservation service for immediate processing. According to the taxpayer's tax appointment, arrange the green channel appointment service window and emergency window. Relatively scattered appointments are handled by the green channel reservation service window; For more centralized appointments, the emergency window will assist in handling them; For special appointment, the person in charge of the tax service office shall directly handle it at the green channel appointment service window.
Make an appointment service commitment to ensure that the appointment is handled on time. The window staff are required to handle it in strict accordance with the agreed time, and it is strictly forbidden to leave the service window without permission. The appointment window implements the "director replacement" system. For those who really need to leave the window, the director of the tax service office will provide replacement services. At the same time, relying on the "standard accumulated credit system", organize the training of "one window" skills, professional ethics and service norms, and regularly carry out "service skills training"; Independently write tutorials, make novice induction training manuals and "unusual" business operation processes, standardize business processes, improve practical operation skills, and provide business ability guarantee for appointment rotation.