"12366 tax service hotline" is a special telephone number for the national tax authorities that State Taxation Administration of The People's Republic of China applied to the Ministry of Information Industry for approval in 20001year to meet the needs of strengthening and improving tax service.

There is a unified call center code, that is, IRS 12366- 1, Local Taxation Bureau 12366-2, which combines manual and automatic voice.

What does the finance and taxation customer service do?

Responsible for customer communication and maintenance, and develop value-added services. Contact customers by telephone or WeChat. Solve financial and tax related problems for customers.

Actively understand customer needs and promote cooperation. Communicate with cooperative customers regularly, maintain the relationship between the company and new and old customers, and establish a good long-term cooperative relationship.