The logistics management of the company plays an important role in the management and development of the company. The so-called foundation means that the object of logistics management is mainly real estate, which is the management of the basic conditions for the survival of enterprises. Without these basic material conditions and foundations, enterprises cannot produce normally. The so-called supportability means that only when the company's logistics work is done well can it provide the necessary material foundation for normal production and life; Only by doing a good job in the company's logistics can the company's facilities, equipment and materials, staff quarters, etc. be fully and effectively utilized, thus gradually improving the enterprise's efficiency; Only by doing a good job in the company's logistics can we provide all employees with a good living, working and learning condition, so that they can relieve their worries and do their jobs wholeheartedly; Only by doing a good job in the company's logistics can the company's workshops and dormitories be managed in an orderly, neat and beautiful way, which can make all employees feel comfortable when they work and study, and happy and comfortable when they rest. Therefore, the logistics work of the company is a very important basic work and guarantee work for running the company well.
The company's logistics work is highly policy-oriented, involving a wide range, with heavy tasks and complicated internal and external contacts, and any department can't do without logistics support. Without logistics support, production and life cannot be carried out normally. At the same time, logistics work is not easy to be understood by people. For example, if 99 out of 100 things have been done well, and one thing has not been done well, some people will think that logistics management has not been done well. They don't understand the particularity of logistics management. Some logistics work is running 24 hours a day, such as water supply and power supply, etc. Especially on holidays, everyone has a holiday and rest, young people enjoy the warmth of their families, and the elderly are enjoying family happiness, while comrades on the logistics front are busier and harder. However, they never care about personal gains and losses. They always work in obscurity and dedication year after year, day after day. For the needs of the company, they beautify the lives of employees with their selfless dedication and hard sweat, influence people's hearts, thoughts and styles, and write a beautiful chapter of serving employees wholeheartedly.
Second, the company's logistics management work.
At present, the company's logistics implements a three-level system management model: the first level is planning and decision-making, which is the first basic link in the logistics management of the deputy leader; The second level is organization and implementation, which is the organizational guarantee for the general affairs department to realize the plan and decision-making; The third level is supervision and control, which is an important means for each logistics room to test management objectives and achieve service objectives. The company's logistics management system is based on the principle of being lean and efficient, that is, the company obtains the best output with the least personnel, the shortest time occupation, the lowest financial expenditure and material consumption. Based on the actual situation of the company, a complete logistics management system and command system have been established. At the same time, departments and groups have formulated strict and detailed rules and regulations (including work scope, responsibilities and post responsibility system) to carry out work according to local conditions, so as to avoid division of labor and overstaffing. The first level manages the first level, and the first level is responsible for the first level to ensure the full play of the logistics function.
The company's logistics management is an important part of the company's work. Management is a scientific concept and a kind of consciousness. It has a purpose to guide us to achieve the overall goal of the company's logistics work, find out its internal objective laws and clarify its basic elements, which can improve the work efficiency and make the logistics work better contribute to creating a new situation in the company's work. The specific contents and achievements of the company's logistics management:
(A) the establishment of dormitory facilities
With the continuous development of logistics management, the company should constantly upgrade and improve facilities, and constantly increase comprehensive services for employees. The logistics department should establish the maintenance and management of real estate, equipment, facilities, water supply, gas, heating, bathroom, clothes drying rack, laundry room, reading room and power distribution system. At the same time, the logistics department has established a laundry room in the dormitory area with complete internal facilities. For the automatic coin-operated washing machine, it has established a service management system for the laundry room. On the one hand, it is convenient for employees to wash clothes, on the other hand, it reduces employees' spending on high-cost laundry, improves employees' hygiene, and on the other hand, improves the management efficiency of the company. The logistics department is a comprehensive management work, with a wide range of services and many internal and external relations, which needs to involve all aspects needed by company personnel. Such as personnel, property, materials, equipment, infrastructure, housing, meals, transportation, medical care, sanitation, greening, environmental protection, water and electricity, etc., are all managed by the logistics department. In order to complete these services, logistics should not only deal with every employee and department of the company, but also keep close contact with relevant departments in society, not only vertically, but also horizontally, involving not only people, but also money, goods, time and space. To deal with all kinds of relationships between good people, people and things, things and things, it is necessary to comprehensively consider the problem, not only to deal with the internal relationship, but also to deal with the external relationship. In the work, it is necessary to connect up and down, rely on each other, support each other and cooperate with each other. The achievements in the establishment of facilities are that service is the first priority, and the employees of the company are satisfied with the dormitory facilities. The company establishes these facilities for employees, mainly to enrich their spare time life. Let employees find happiness in their work, improve their work quality and quality of life, make employees feel the company's humanized management service, and feel that the company is my home. Some key service facilities, such as drying clothes racks, are convenient for employees to dry clothes. The automatic laundry room mainly provides employees with convenient laundry, which can save time and money. The main purpose of the book reading room is to improve their learning ability and enrich their knowledge of cultural life. Let employees apply what they have learned to our practice, let employees participate in the management of the company, and make suggestions for the company. In this way, the company and employees are like a family and inseparable. On the one hand, it improves the quality of work and life of employees, on the other hand, it improves the management efficiency of the company. Therefore, logistics management and the establishment of facilities have made great service contributions to the company.
(B) The quality of dining in the canteen has improved.
The ancients said, "The king takes the people as the sky, while the people take food as the sky." Since ancient times, diet has been a huge thing for people. As long as you pay attention in the company cafeteria, you can hear such a voice every day, "How is the food today?" "Any suggestions for the canteen?" The canteen manager shuttles among the dining staff to conduct on-site inquiry and investigation, which is an initiative of logistics work, aiming at collecting the opinions of employees in time and speeding up the improvement of meals and other problems in the canteen. More than 100 employees evaluate the canteen every day. "Today's food is too light", "Today's food is too salty", "Rice is too soft", "Rice is too hard" and so on. No matter what your comments are, the employees who collected the suggestions will gladly accept them, summarize and convey the suggestions and comments, and reply to the employees for improvement, because they know that to make employees eat well and have a full stomach, to make employees satisfied with the quality of eating and the responsibility of every staff in the canteen, and food is the first priority for the people. With the continuous development of the company and the continuous development of the canteen work, most employees report that the canteen has improved somewhat recently, which is much stronger than before. This is not only the improvement of the canteen's unilateral work, but also includes all the employees involved. The contribution of the employees who are outspoken about the canteen work and put forward valuable opinions, and the improvement and progress of the canteen bit by bit are closely related to the employees and inseparable, which is the source of improving the quality of dining in the canteen.
Motivation, please join hands with us to accomplish this great task, so that all employees who work and live in the company feel satisfied and comfortable is the direction and purpose of the improvement and development of the company's canteen. At the same time, in order to ensure the dining quality of the canteen, the company's canteen has established a suggestion box, expanded the dining place in the canteen and established a new dining place. In addition, the canteen has also established the management system and process of food price, food quality, food variety, food hygiene and canteen service. The "daily dining menu" is established for employees' reference only, and employees can choose dishes at will to meet their tastes, establish a certain quality supervision system, monitor the food quality in the company canteen, pay full attention to food safety, establish and improve the food hygiene and safety management system in collective canteens, and improve personal hygiene. Employees should monitor and organize the canteen, open complaint channels in conspicuous places in the canteen, and make employees' opinions reflected to the canteen in time, and form certain regular meetings and other mechanisms to ensure the smooth and effective channels and supervise the company canteen. When dealing with the contradiction between employees and the canteen, relevant departments should maintain an objective and fair position, give more consideration to employees' positions and try their best to safeguard employees' interests. Appropriately increase the variety of vegetables, pay attention to nutrition collocation, and add some local snacks when conditions permit. Strengthen the skills training of chefs, master the cooking methods of different cuisines, and introduce a competitive mechanism to evaluate the dishes cooked by chefs from responsibility to people. Employees should also strengthen their self-cultivation. In public * * * occasions, there should be civilized and polite behaviors, and we should actively maintain the order of queuing and have a high sense of morality. In short, the above reflects the quality of dining in the canteen. At the same time, the achievements in the quality of dining are that the company's canteens have been continuously built and expanded, the opinions and suggestions of employees have been continuously improved, the satisfaction of employees has been continuously improved, and the quality of life has been continuously improved. As a result, the quality of logistics dining of employees has been improved, and the enthusiasm of employees has also increased, thus the company's work.
(C) the creation of fitness venues
To enrich employees' spare time life and reduce the pressure of their work and life, the company has established entertainment and fitness venues in the logistics, such as the gym with treadmills, barbells and table tennis venues, and the company's factory with basketball field and badminton venues. At the same time, the establishment of these fitness venues will increase employees' hobbies. First, it is necessary to set up a plan and apply for fees to establish these venues. The logistics management department must act according to the established principles, policies, decrees, laws and regulations and the company's rules and regulations. The logistics manager must realize that the logistics department has concentrated a large number of people, money and materials, and the logistics management needs to contact all classes and employees, and it also needs to contact directly with the relevant business departments, and some of them need to be led by the relevant business departments. Therefore, correctly implement the company's principles and policies and overcome blindness and liberalism. It is of great significance to do a good job in the logistics fitness of employees. The purpose of the gym established by the company is to improve the physical quality of employees and make them have a good working and living state. At the same time, the gym has established a fitness process system, which is beneficial to employees' physical exercise methods. Before entering the gym, employees should put on clean soft-soled shoes (or sneakers), which is beneficial to their health. In order to ensure the health of the gym and the integrity of fitness equipment, employees are required to take care of the indoor environment, and smoking and no smoking are allowed in the gym. Take good care of the floor and wall sanitation in the gym, don't make any noise, love and give each other, take care of each other, strive to be civilized athletes, create a harmonious and friendly atmosphere in the gym, take good care of indoor fitness facilities, and use fitness equipment safely and standardly; It is forbidden to bring other things into the gym. After the fitness, please turn off the fitness equipment, put the power plug back in its original position, and close the doors and windows. If you have any questions during the exercise, employees can consult the logistics management personnel and actively cooperate with the management personnel for our health.
Kang, * * * create a harmonious corporate culture. The establishment of these fitness facilities has played a very important role in the health of employees. Therefore, the achievements made during this period are to make employees have good health, reduce employees' diseases, improve employees' immunity, improve employees' ability to reflect at work, and maintain their physical activity ability. Therefore, the establishment of the company's logistics entertainment fitness facilities will carry out activities, on the one hand, exercise employees' health, on the other hand, enrich employees' work and life, so that
Third, the company's logistics management problems
(A) the amateur life of employees is not rich enough
1 There are few cultural facilities to enrich employees' lives.
Television, computers and books are the basic equipment for cultural activities. At present, because most employees are far away from their families, there are generally few self-owned cultural activities in their temporary residences.
2. The scope of employee activities is small and the content is single.
The social activities of employees are generally small, and most people's activity areas are two points and one line between the company and the residence. Therefore, their social contact is relatively small, and their logistics activities are only targeted at their family members, relatives or fellow villagers, which greatly affects their logistics activities. The logistics life of rural employees still seems monotonous and generally lacks fun. Most employees choose to watch TV and chat in their spare time. In addition, the other logistics life of employees mainly includes playing cards, playing mahjong, reading books and surfing the Internet.
3. The employee's life satisfaction is not high.
The vast majority of employees said that if economic, time and other conditions permit, they very much hope to eliminate fatigue, release stress and enjoy life through cultural entertainment. However, due to various reasons, they are not very satisfied with the current logistics life.
4. Not satisfied with the service of employee management.
Food prices, only 80% of employees think that the canteen food prices are reasonable; Hygiene of canteens and food quality, there are many places to be improved. In terms of food quality, there are also some problems, such as unclean cleaning, slow variety renewal and too single variety of dishes. First, the variety of dishes is too single, and it is the same dish almost every day in a season, with little taste; Second, there are fewer kinds of meals in the morning and evening, too many fried foods and lack of nutrition; Third, the soup in the canteen is also very single and tastes bad.
(B) the technical and ideological quality of logistics management personnel needs to be improved.
Logistics work involves the vast number of employees, requiring logistics managers to exert a high degree of subjective initiative and do a good job in service actively, proactively, enthusiastically and thoughtfully. Logistics staff must firmly establish the idea of serving the company, improve the comprehensive level and ability of logistics service, further optimize the logistics service environment, improve service quality, improve work efficiency and management level, and create a good environment for the company's sustainable development. Logistics workers must also enhance their sense of time and procrastinate, which will inevitably delay major events and be opposed.
(C) logistics managers need to improve their sense of innovation
Although some service facilities and entertainment venues have been established at present, we should continue to innovate on the original basis, continue to improve and improve measures, collect more feedback opinions and suggestions from employees, let all employees participate in the management, and maintain these facilities irregularly.
Maintenance, timely find problems, analyze problems, constantly refine the essence in practice, constantly improve and innovate, and improve management efficiency.
Fourth, the discussion of optimizing logistics services
In the process of completing various services, logistics pursues service quality. Only by giving full play to the logistics service function, striving to improve the quality of logistics personnel, improving management level, optimizing services, and establishing the concepts of service education, management education and image education, can we comprehensively promote the logistics management of the company and meet the needs of the company's development in the new era.
(A) pay attention to the construction of logistics team
It is the key to improve the quality of logistics service and do a good job in logistics that the company must build a team with fine business, high efficiency and strong fighting capacity. According to the characteristics of logistics management, the selection of logistics management personnel should be as follows: (1) Select competent people. Logistics personnel should not only have the ability of financial management, but also be familiar with the company's principles and policies, and also have certain logistics management knowledge and professional skills. (2) Choose honest people. Logistics personnel often deal with money and things, so they should always walk by the river, that is, they should not wet their shoes. Not only do I not take advantage of the company, but I also dare to resist all unhealthy trends. Choose people who can bear hardships. Logistics personnel must have the spirit of suffering and endurance. Logistics personnel should also be diligent in their brains, legs, eyes, hands and mouths, do what they can do, solve problems they can solve themselves, and try not to spend money or less. (4) Choose enthusiastic people. The company's logistics staff is both the owner of the company and the waiter of the employees.
(B) to strengthen the ideological education of logistics workers, and enhance the professional and technical quality of logistics workers.
Ideological education is the commander-in-chief and forerunner of all work, and the ideological education of logistics must be combined with business, service and quality. Logistics managers should have initiative and consciousness, which is determined by the nature of logistics work. Comrades who do logistics management have the same feeling that logistics work is always in a passive position, with endless opinions and criticisms. The reasons are both objective and subjective. The key lies in the logistics itself. If the problem of who to serve is solved in the depths of thought, the work will change from passive to active, and from passive to active, and the employees will be actively, actively and consciously served. The logistics department is responsible for providing services and guarantees for the company, production and employees in the company. The quality of logistics management and service directly or indirectly affects the company's work.
(C) countermeasures to enrich the logistics life of employees
While constantly improving the material living conditions of employees, the employment company, in combination with the actual situation of employees' production and life, pays attention to the construction of basic cultural facilities and can actively carry out cultural and sports activities to enrich employees' cultural life.
1, increase logistics and cultural activities facilities
The company should gradually increase investment in cultural facilities, while trying to improve the material life of employees, create conditions to build some places suitable for employees' activities, such as chess room, table tennis room, reading room, basketball court, etc., so that employees can watch TV, read books and play in their spare time as much as possible.
2. Organize various activities.
Organizing employees to carry out colorful amateur logistics cultural activities should become a regular work of all kinds of employers. Make full use of spare time, festivals and holidays to organize employees to carry out various cultural activities that are simple, convenient, healthy and attractive with little investment.