Scanning code to order food was approved for hot search, and People's Daily commented on the topic of scanning code to order food, which triggered a heated discussion. In the digital age, scanning code to order food really reduces the labor cost and improves the operational efficiency for restaurants. However, some merchants go to extremes and cancel the manual ordering service, which makes some consumers feel annoyed. ? Why should I pay attention to you when I order? Why did you register with my mobile phone number? ? The consumer's questioning is not unreasonable, but also tells the trap behind scanning the code to order food. CCTV once commented on scanning code to order food. What do you think? Customers should not be the target of traffic harvesting. ? Some merchants require consumers to pay attention to the official WeChat account before ordering, so as to facilitate the promotion of brand and promotional information in the future, guide re-consumption, and complete the so-called digital transformation through a large amount of consumption data. User information is clearly seen by restaurants, and what's more, consumers are annoyed at choosing to push advertisements at any time. The service concept of customer first should not be changed in the digital age. The catering industry should not seek to reduce costs and increase efficiency at the expense of consumer experience. Human kindness and delicacy should not be a single choice for consumers.

Scanning code to order food is the first and key step in the digitalization of catering. There is such a large amount of passenger flow in restaurants every day. How to keep them and turn them into members of their own stores is to start by scanning the code and ordering food. However, some businesses have adopted a "one size fits all" approach, canceling the original manual ordering service, which is very difficult for the elderly who can't use smart phones. Therefore, this phenomenon has once again aroused the concern of all sectors of society about the difficulties of the elderly in using intelligent technology.

Indeed, it is obviously wrong for restaurants to cancel manual ordering. After all, most elderly people are unfamiliar with smart phones, and many functions and operations are difficult to get started, not to mention the complicated scanning code to place an order. Even the elderly who can use smart phones will inevitably encounter the situation that their mobile phones are out of power and the network is not good. Therefore, as the People's Daily said, scanning the code to order food should not be the only choice. Consumers should decide for themselves whether to scan the code to order food, instead of "one size fits all". Waiters should also provide guidance and help to the elderly in the use of smart phones to make it more convenient for the elderly to eat!

The original intention of scientific and technological progress should be to provide people with a more convenient life, and should not become a tool for some unscrupulous businesses to extract user information and frequently harass users. For example, the acceptance of smart devices by the elderly themselves is not high. Forcibly scanning the code to order food is tantamount to pushing the elderly out of the store in disguise. While encouraging, the way of ordering food by scanning code seems to have changed in the eyes of some shops and businesses. From a convenient way to order food, it has become a tool to extract user information and frequently harass users.