Wisdom empowers grassroots governance shortcomings. The iterative development of a new generation of information technologies, such as cloud computing, big data, Internet of Things, artificial intelligence and blockchain, has brought mankind into a new era of networked, digital and intelligent smart governance, and human society has entered a smart society supported by local practical innovations such as smart cities, digital governments and smart communities. However, we must realize that intelligence brings great opportunities to human society, but it also faces many risk challenges. At present, there are still some shortcomings in intelligent empowerment grassroots governance.
The information system lacks effective integration. The * * * sharing of data and information is the premise and foundation of intelligent governance. To achieve the goal of grassroots intelligent governance, it is inseparable from the sharing of data and information. In the practice of smart grassroots governance, different levels and departments still lack effective cooperation in data integration and information sharing, resulting in the phenomenon of "information islands". The existence of information barriers in reality makes it impossible for different government departments to effectively make overall plans and serve the people accurately. On the one hand, due to different interests, cooperation between departments is a difficult problem. For example, all the data information needed for governance must go through the business processes coordinated by different departments from the front end to the terminal. Because of the interest game, the sharing of data information has become an insurmountable difficulty. On the other hand, there is no unified data center at the grassroots level, so it is difficult to effectively use big data and information technology to improve the accuracy and convenience of grassroots governance and services. It is impossible to achieve comprehensive perception, event handling and decision analysis of grassroots governance through big data, and there is an embarrassment of "data unused" in emergency management.
Relying on big data to improve the efficiency of grassroots governance. In order to effectively solve the contradictions and problems in the intelligent construction of grassroots governance and promote the intelligent construction of grassroots governance, it is necessary to realize the organic integration of technology and humanized design, security and sharing, system and responsibility, solve the three shortcomings of humanization, sharing and systematization, and improve the efficiency of grassroots governance based on big data.
Pay attention to humanized design. The intelligent technology platform of grass-roots governance is guided by humanized thinking, and an idealized ecology of "human technology * * *" is constructed. First, strengthen the humanized thinking design on the technical platform. Drawing lessons from the interface design concept of "mobile phone", adopting flat design ideas and reducing the level of web pages, we can build an "online e-government supermarket", concentrate relevant government departments on one website, establish a unique website and login domain name, and truly realize convenience. The second is to facilitate users. The functional design of technical platform should include not only all general functions, but also all relevant special circumstances, so as to improve the inclusiveness and flexibility of online government services, promote the matching of online functions and offline services, improve the coverage and timeliness of manual service question-and-answer consultation functions, and make online content basically consistent with offline content.
Focus on enjoyment and safety. The intelligence of grass-roots governance should be enjoyed. First, * * * enjoys the rule of law. It not only guarantees the information and data security of intelligent governance in the form of legislation, but also guarantees the enjoyment of information and data by law. Give legal protection to the enjoyment of * * * that meets the legal requirements, and hold accountable for delaying or hindering the enjoyment of information and data in all aspects of network government affairs. The second is a list of shared responsibilities. * * * Enjoy the demand of centralized storage and management of data of various departments in government big data centers, instead of letting each department go its own way. It is necessary to improve the responsibility list and negative list of information and data disclosure of various departments, so that * * * can be effectively implemented. The third is * * * enjoy grading. The scope and domain of information and data have different effects and should be divided into different security levels. In order to enjoy * * *, information and data are classified, different grades are distinguished, and classified management is carried out. Through big data analysis and early warning, staff can enjoy different degrees of * * * treatment according to different levels when handling business and information inquiry, and realize the combination of protecting data security and enjoying corresponding degrees of * * * treatment.
Pay attention to system and responsibility. Overall governance advocates the overall operation of departments and institutions, emphasizes the coordination and integration of different dimensions of governance, and makes the grassroots have the right and responsibility to achieve overall coordination by improving systematic and intelligent governance methods. The first is to give the system authority. From the aspects of institutional mechanism reform and system improvement, the internal functions are reconstructed and integrated comprehensively and systematically, and the coordination authority is given to grassroots units such as district-level administrative service centers, so that all departments can work together systematically. The second is to improve system capabilities. Promote the interconnection of various departments' networks and government processes from the micro-technical level, and then promote the reengineering of government business processes. At the macro level, we will build a general technology platform portal as a whole, so that all local government administrative services can be integrated into the unified management of the platform system, effectively improving the systematic ability. The third is to improve system efficiency. Systematization efficiency is regarded as an important index for the evaluation of relevant departments of intelligent buildings, and at the same time, third-party professional institutions are actively introduced for evaluation, so as to encourage departments to improve systematization efficiency and give the public more sense of gain.