According to the announcement of the Ministry of Civil Affairs, after investigation, china electronic chamber of commerce used the consumer complaint information collected by "3 15 Consumer Electronic Complaint Network" in the name of being entrusted by government departments to send an interview notice to enterprises, and threatened to interview the complained enterprises by means of "cooperating with relevant departments such as industry and commerce and quality inspection".

"Electronic Chamber of Commerce uses the online exposure of complaint information to put pressure on enterprises, forcing enterprises to sign membership agreements or different levels of' strategic cooperation agreements' with websites, and by providing services such as' archiving' and' through train', the exposure time of complaint information is different, thus charging enterprises different amounts of fees." According to the Ministry of Civil Affairs, the above-mentioned acts violated the provisions in the Notice of the Ministry of Civil Affairs, the National Development and Reform Commission, the Ministry of Supervision, the Ministry of Finance, and the State Council Office for Rectification of Work in State Taxation Administration of The People's Republic of China and the State Council that social organizations are not allowed to provide compulsory services and collect fees.

At the same time, the Ministry of Civil Affairs found out that china electronic chamber of commerce did not account for the economic and business matters that actually happened in "3 15 Consumer Electronic Complaint Network", which also violated the relevant state financial management regulations.