1. Responsible for the beautiful display of goods in the store.

2. Responsible for the hygiene and cleaning of the area under the jurisdiction of the store, and guide customers to abide by the public order of the store.

3. Be responsible for the maintenance and replacement of the price labels of the goods in the store.

4. Responsible for the quality inspection of the goods in the store, and control the goods within the quality guarantee period. After the shelf life exceeds13, the goods should be reported to the store manager in writing, and then the store manager will report it to the purchaser in the same way for timely treatment;

5. Be responsible for ordering, returning, exchanging goods and warranty of goods in the cabinet group under its jurisdiction.

6. Be responsible for the written registration of nonconforming products, reported damaged goods and defective products in the goods in the cabinet group.

7. Be familiar with relevant product knowledge and provide customers with product consultation and related services.

8, responsible for shelf surface arrangement, goods, replenishment, loss control, etc.

9. Cooperate with the company in regular and irregular inventory work.

10, absolutely obey the arrangement of company leaders.

Two:

1, guarantee the sales and supply of goods in stock, clean up the end racks, stacks and shelves in time and replenish the supply.

2. Keep the sales area clean (including shelves and commodities).

3, keep the channel smooth, no empty card board, garbage.

4, according to the requirements, pattern row surface, do row surface neat and beautiful, full shelves.

5, timely recovery of sporadic goods (orphan goods) and deal with broken packaging goods.

6. Ensure that every commodity in the sales area has the correct barcode and correct price tag.

7. Shelf life of goods (first in, first out).

8. Sort out the returned items in advance and handle the return procedures.

9, smile service, polite language.

Main work

(1) Replenishment

1, goods must be checked for barcode when replenishing.

2. Check whether the price tag is correct, including the price check of DM goods. Ensure that the goods are in one-to-one correspondence with the price.

3. After the goods are replenished, send the empty paper cover to the designated opposite place.

4. Replenishment must be made in time, and there must be no empty shelves when there is inventory.

5. First-in, first-out is required during replenishment, and the smooth passage cannot be affected during replenishment operation.

(2) tally

1, check the goods: barcode, printed shelf life, approaching shelf life or expiration, damage, etc., and handle them in time.

2. Check the arrangement of noodles: whether the goods are customer-oriented and whether the arrangement of noodles is neat. You can't change the layout at will

3. Check the price card: whether the price card is aligned with the goods one by one.

4. Cleaning: cleaning goods, shelves and cabinets regularly and irregularly. The goods shelves are required to be free of dust and oil stains.

(3) Promote sales and control losses

1, daily inventory, sales, purchase.

2. Recover orphan goods in time.

3. Patrol the store to prevent theft.

(4) Price tag

1, print labels and stick bar codes according to the specifications.

2. The price tag must be placed in the center of the row surface, and the defective price tag must be made up in time.

3. The remaining bar codes and price tags shall be collected and destroyed.

4. Barcode should be posted in the appropriate position.

(5), inventory

1, auxiliary work

(1) Services:

Patiently answer customers' inquiries, do not disturb customers when they choose goods, and settle and mediate some customer disputes in time;

Stop customers from violating the store rules: unpacking, smoking, bringing pets in, etc.

Ask for help or report to the supervisor in time for problems that cannot be solved;

Make an inventory on the last day of each month, and all employees must attend;

Ensure the accuracy of the inventory results during the inventory.

(2),

Equipment management: sealing glue, rags, cups and other items should be placed in the designated position;

Materials such as shelves are recycled to the warehouse in time.

(3) Market adjustment:

According to the company's requirements, the time and content arranged by the supervisor to do the market adjustment work;

Municipal materials should be true and effective.

(4), work log:

Clear organization and clear handwriting;

Completed work and unfinished work must be listed.

Three:

1, implement the company's promotion plan, and check the price tag and promotion poster in place.

2. Answer customers' questions accurately and assist them.

3, the arrival of the goods on the shelves, according to the requirements of commodity display arrangement.

4. Track the sales of stacked goods and replenish them in time.

5. Be responsible for handling the requirements of goods purchase acceptance and return;

Before business:

1) Go to work on time and attend the morning meeting.

2) Clean the shelves and commodity hygiene.

3) Check whether the commodity price tag is consistent with the commodity, and whether there is any commodity without bar code.

4) Check whether the goods are full, and pick up the goods from the in-store warehouse in time when the stock is insufficient. Attention should be paid when picking up the goods: the goods with short shelf life and first acceptance should be put on the shelves first; When picking up goods, you should go from top to bottom, and restore the moved goods in time. It is strictly forbidden to stand on the goods and pick them up from the middle.

In business:

Sales:

1) politely and accurately answer the customer's questions about the location of the goods and guide him to the front of the goods.

2) If the goods purchased by customers are out of stock, please ask customers to wait a moment, immediately pick up the goods from the in-store warehouse and return quickly. ?

3) If the store is temporarily out of stock, first apologize to the customer and recommend other substitute goods; If the customer clearly wants the goods, he will immediately report to the supervisor, who will contact the purchasing department to agree on the delivery time.

4) After payment, the customer should leave the customer's contact address, and those who ask for self-delivery should go through the delivery formalities at the service desk and mark "self-delivery", and notify them to pick up the goods after arrival, and mark "self-delivery" on the computer receipt after delivery; If you want delivery, please ask the customer to go through the delivery formalities at the service desk, and mark "delivery" on the computer receipt for the delivered goods and sign it.

5) Arrange the surface at any time to ensure that the goods are displayed neatly and plump.

transfer and allocate

1) When transferring between departments, the transfer-out department must send the commodity code, name and quantity to the transfer-in department according to the transfer list, and fill in the actual transferred quantity in the transfer list and sign it at the same time.

2) During the administrative transfer, the department personnel must check whether the "Transfer Sheet" is signed by the person in charge of the finance department and the store manager's office. After the formalities are complete, deliver the goods according to the order and sign the "transfer form", and leave the department copy of the transfer form.

3) After typing out the computer transfer form, the department personnel should first check whether the "transfer form" is consistent with the code or code, name, price, specification or model, quantity and other contents of the goods on the computer transfer form. Sign the computer list after it is correct, leave the department copy, and save the manual list and the computer list at the same time.

4) When transferring between branches, the personnel of the transfer-out department will hand over the goods to the consignee according to the requirements of the transfer form, fill in the actual transfer-out number and sign it, and leave the department copy. Transferred departments shall be handled according to commodity acceptance procedures.

5) Goods to be allocated shall be properly packed to prevent the goods from being damaged on the way.

Price adjustment and loss reporting

1) For the goods that need to be reported for loss and price adjustment, the cabinet leader or designated personnel must count the quantity of the goods, register and indicate the reasons, and ask the supervisor to sign. After receiving the notice of computer price adjustment and loss reporting, the goods that need price adjustment will be put on the shelves again and the price tag will be replaced after the end of the business day before the execution time, and the goods that need loss reporting will be destroyed with the relevant departments.

2) When receiving the goods inspection notice, the cabinet leader or designated personnel must go to the receiving area to accept the goods according to the acceptance process, sign it and bring it back to the acceptance sheet department.

Four:

1, maintain and spread the corporate image of the manufacturers represented by supermarkets and promoters;

2, in strict accordance with the provisions of the schedule attendance, not late, don't leave early, don't absenteeism;

3. gfd, who keeps decent at all times, uses civilized language in his work, and wears work cards and dresses as required;

4. Employees' personal belongings brought in and out of the supermarket should be placed in the specified place in accordance with the regulations, and are not allowed to be brought into the store;

5. Obey the instructions or orders of the competent personnel;

6, strictly abide by the safety rules;

7. Treat customers and colleagues politely, do not neglect customers, do not quarrel with customers, and do not abuse or slander colleagues;

8. Do not doze off during working hours, chat in piles, drink during working hours, play around, do private work or make personal phone calls during working hours;

9. Don't gamble, fight, take drugs, or do anything illegal;

10, strictly abide by the system of shift and shift change, and do not leave the job without leave during working hours;

12, do not do anything in part, do not be passive;

13, don't engage in graft, don't take advantage of his position for petty gain;

14. Do not take any goods and gifts in the store at will;

15, cherish and cherish the company's property, and shall not use, occupy or embezzle the company's property privately in any way;

16, honest and reliable, not deceives his superiors and deludes his subordinates, not practicing fraud, and dare to report and criticize bad behaviors;

17, unite and cooperate, communicate more in everything, do not pull gangs, do not intrigue, and do not engage in small teams;

18. Keep company secrets and don't disclose any business secrets of the company;

19, serious and responsible work, actively promote products to customers to ensure customer satisfaction;

20. Do not destroy, steal, destroy or conceal the company's facilities and documents;

2 1, do not forge or alter the company's reports and records.

Five:

First, the store is clean and tidy. Do a good job in the sanitation of counters, shelves, goods and environment before business every day to achieve cleanliness, neatness and bright glass.

Second, love their jobs and be dedicated. Treat customers warmly and thoughtfully, and patiently answer questions asked by farmers. Try to provide customers with all kinds of satisfactory services.

Three, timely replenishment of goods, check whether the goods listed on the counter are complete, insufficient goods are replenished at any time, and new goods need to be put on the shelves in time.

Fourth, the goods are beautifully placed. There shall be no shortage of goods and untidy display.

5. Check whether the quantity of goods in the warehouse is sufficient at any time. If it is insufficient, it shall promptly notify the storage and replenishment, so that all goods are out of stock.