First, implementation and careful deployment
On the eve of Spring Festival travel rush, our bureau actively prepared, carefully deployed and held a mobilization meeting for the transportation system in Spring Festival travel rush. At the meeting, Comrade Zhan Jianhong, the deputy director in charge of Spring Festival travel rush, conveyed the spirit of the "Spring Festival travel rush" meeting of the Municipal Transportation Bureau in 20 12, and Ren Wenping, the head of the discipline inspection team, conveyed the relevant notice of the county government on the "Spring Festival travel rush" work in 20 12, and formulated the transportation system "Spring Festival travel rush".
Second, improve institutions and strengthen leadership
Spring Festival travel rush's work is the first major event of the transportation department every year, and it is also an important work content of building a "safe county and safe transportation" and building a harmonious society. In order to effectively strengthen the organization and leadership of Spring Festival travel rush's work, our bureau established a 20 12-year Spring Festival travel rush Work Leading Group, which consists of the following members:
Team leader: Wang Jihua (Director of Transportation Bureau)
Deputy Head: Wan Kehong (Deputy Director of Transportation Bureau and Director of Highway Pipeline Bureau)
Zhan Jianhong (Deputy Director of Transportation Bureau and Director of Transportation Management Office)
Ren Wenping (Discipline Inspection Team Leader of Transportation Bureau)
Wu Wugang (manager of the second transportation company)
Zhang Kai (Director of Taxi Management Office)
Third, carry out extensive publicity to create a safe atmosphere in Spring Festival travel rush.
First, through the transportation management office and other functional departments to mobilize and redeploy transportation enterprises, urge enterprises to implement the responsibility system for safety posts and improve Spring Festival travel rush's safety awareness; Second, in the eye-catching areas of the county, transportation enterprises, ferries and other places, large-scale publicity slogans were hung, and "20xx Spring Festival travel rush Information" was posted, and 300 leaflets were distributed to remind passers-by and employees to pay attention to the safety of Spring Festival travel rush; Third, the use of radio, television and other media for publicity and reporting, and vigorously create an atmosphere in Spring Festival travel rush.
Fourth, strengthen transportation organization to ensure Spring Festival travel rush's stability and order.
It is predicted that the traffic volume of road passengers in Spring Festival travel rush will reach more than 500,000 this year. However, this year, Spring Festival travel rush started earlier than in previous years, which is similar to the holiday time of major and technical secondary schools. Most students in and outside the province have to go home at a relatively concentrated time before and after the Spring Festival, resulting in a passenger flow peak of "student flow", "visiting relatives flow" and "returning home flow" in Spring Festival travel rush this year. In order to do a good job in Spring Festival travel rush this year, our bureau has set up a leading group and office for Spring Festival travel rush, which is responsible for leading and coordinating the safety work of Spring Festival travel rush and Spring Festival travel rush, the county's transportation system. All units in the transportation system and transportation enterprises have also set up a leading organization in Spring Festival travel rush, worked out a work plan for Spring Festival travel rush, and established a work plan according to the characteristics of Spring Festival travel rush. According to the requirements of the work plan, a 24-hour duty system and a leadership shift system were established, and the top leaders went deep into the front line of transportation to check the implementation of work measures in Spring Festival travel rush, find out and solve existing difficulties and problems in time, and ensure the smooth progress of work in Spring Festival travel rush.
In the transportation organization of the county transportation management office, special transportation administration personnel went deep into the station supervision of transportation enterprises, and intensified road inspection to ensure the demand for transportation capacity in Spring Festival travel rush.
In the early stage of Spring Festival travel rush, the Second Transportation Company and other passenger transport enterprises mobilized all employees to carry out safety overhaul on the vehicles they operated to ensure the safe operation of transport vehicles during their stay in Spring Festival travel rush. At the same time, they strengthened the inspection of "three products", fixed full-time safety inspectors, checked the vehicles participating in the camp one by one every day, and handled them in time when problems were found, so as to ensure the working mechanism of who checked and who was responsible.
After entering Spring Festival travel rush, the station staff of the Transportation Management Office and all employees of other transportation enterprises such as the Second Transportation Division will not take vacations, and work overtime to ensure that there are people on duty all day, to ensure that problems are handled, to consolidate the responsibility and implement it to people, so that someone will do something and someone will bear the responsibility.
V. Strengthen safety supervision to ensure the safety and stability of Spring Festival travel rush.
Transportation safety is the top priority of Spring Festival travel rush's work. With the proximity of "New Year's Day and Spring Festival", uncertainties have been added to the work in Spring Festival travel rush. Transportation management offices, transportation enterprises and local marine departments conscientiously implement the policy of "safety first, prevention first and comprehensive management", put safety work in the first place in Spring Festival travel rush, conscientiously implement relevant safety management regulations, fully implement the main responsibility of enterprises for safety production, strictly implement the safety responsibility system and refine various safety management measures.
1, the driver qualification. All transport enterprises should strengthen the safety education and training of transport employees, especially drivers, and enhance their safety awareness and responsibility awareness. It is strictly forbidden for people without professional qualification certificates to drive and operate vehicles (ships). In accordance with the provisions of the Notice of the State Council Security Committee on Further Strengthening the Work Safety Management of Road Passenger Transport Enterprises, stricter safety management of operating drivers will be implemented. First, strictly examine whether the driver's documents (driver's license, qualification certificate) are legal and valid; (Collect and arrange, please indicate the source) Road passenger transport enterprises conscientiously implement the provisions on long-distance bus driver equipment and continuous driving time limit, implement the rest system during operation, and avoid fatigue driving; Second, strictly enforce the regulations that the mountain roads passing by and the sections that fail to meet the conditions of safe passage at night are not allowed to operate passenger buses at night; The third is to strengthen the education and management of drivers. Drivers who have committed serious illegal accidents such as accidents with the same or more deaths and overcrowding of more than 50% at a time this year are not allowed to engage in passenger driving; Fourth, strengthen the special education on highway traffic safety, educate drivers to keep the distance between cars and drive at a medium speed to prevent collisions and rollover accidents caused by too fast speed; Fifth, pay attention to the traffic safety precautions combined with the climate characteristics during Spring Festival travel rush, and earnestly do a good job in traffic safety in rain, fog, snow and freezing weather; Sixth, take active and effective measures to start emergency plans to prevent passengers from being stranded due to freezing disasters and ensure that passenger transportation accidents are not caused by bad weather such as freezing disasters.
2, the good vehicle (ship) safety technology. All transportation enterprises shall carry out an intensive maintenance for the passengers (cars and ships) participating in Spring Festival travel rush in advance. Including the reserve capacity and the technical inspection of the condition of tourist buses before they are put into operation, so as to prevent mechanical accidents.
3. Check the safety of the passenger station. During the period of Spring Festival travel rush, the transportation management department of our county sent more transportation management personnel to the station to be on duty, and urged the bus terminal to conscientiously implement the provisions of the "Safety Production Specification for Bus Terminal" issued by the Ministry of Transport, strengthen the management of safety production, and allocate dangerous goods safety detectors and inspection and duty personnel in accordance with the regulations. Strictly check the personnel and vehicles entering and leaving the bus terminal to ensure "three no-stops" and "five no-stops", that is, dangerous goods, irrelevant personnel and irrelevant vehicles do not enter the station; Overloaded buses don't leave the station, buses that fail the safety inspection don't leave the station, drivers don't meet the requirements, bus documents are incomplete, and the "Exit Registration Form" doesn't leave the station without approval and signature.
4. Actively cooperate and strengthen linkage. Transportation management departments and transportation enterprises actively cooperate with local traffic police, highway traffic police and other relevant departments to strengthen road monitoring, and * * * to improve the road safety order in Spring Festival travel rush. Effective ways and methods such as setting up "Spring Festival travel rush Inspection Service Station", "Spring Festival travel rush Traffic Safety Supervision Service Post", "Spring Festival travel rush Transportation Capacity Declaration Station" and setting up "Spring Festival travel rush Traffic Safety Supervision Team" at the main entrances and exits of expressways and key intersections and key sections are adopted to jointly enforce the law and strengthen road supervision.
5, make full use of gps satellite positioning system and other scientific and technological means to strengthen dynamic monitoring. During the period of Spring Festival travel rush, we will strengthen the monitoring duty and strengthen the dynamic supervision of safe driving. Road transport enterprises, especially the Second Transportation Division, use the safety monitoring information of gps satellite positioning system to supervise drivers' safe driving, and promptly correct behaviors that endanger safe driving such as speeding, overloading and fatigue driving.
6. Strengthen the safety management of rural passenger buses and tourist buses, and implement various safety management systems. Prevent rural passenger transport from overloading in market days, holidays and in remote short-distance feeder lines with weak supervision, and eliminate hidden dangers of transportation safety.
7, county transportation management so to ensure safety, smooth as the goal of law enforcement in Spring Festival travel rush, intensify efforts to crack down on unlicensed operation, beyond the scope or category of operation, to prevent disorderly competition and prevent vicious competition between operators and drivers for tourists. Seriously investigate and deal with acts that seriously infringe on the legitimate rights and interests of passengers, such as "dumping, selling, dumping and slaughtering" and indiscriminate price increases.
In a word, with the concerted efforts of all units in the transportation system, Spring Festival travel rush achieved the established goal of safe production in 20xx. In a word, with the concerted efforts of all units and transportation enterprises, there was no traffic accident or passenger detention during the period of Spring Festival travel rush, which laid a good foundation for the work of safe production in the transportation system throughout the year. But there are also some problems. On the basis of careful summing-up, our bureau will draw lessons and continue to do a good job in safety production management to ensure the stability of safety production throughout the year.
Fan wener
This year, in Spring Festival travel rush, according to the deployment and requirements of the superior, on the basis of earnestly summing up the previous experience of safety production in Spring Festival travel rush, and in accordance with the guiding principles of "people-oriented, safety first, customer-oriented, quality and convenience", our bureau actively mobilized and deployed in an all-round way, aiming at the rapid, safe and stable development of traffic, and based on the full implementation of "one post and two responsibilities" for safety production, and continued to strengthen the supervision and management of safety production in the transportation industry. The relevant work is summarized as follows:
First, strengthen organizational leadership
20xx Spring Festival travel rush starts from 1 month 8 and ends on February 16, with ***40 days. In order to ensure the smooth implementation of Spring Festival travel rush's work, the bureau leaders attached great importance to Spring Festival travel rush's work as an annual priority, and established a leading group of Spring Festival travel rush with the director as the team leader, the deputy director as the deputy team leader and the heads of relevant departments as members, and established a 24-hour duty system.
Second, strengthen publicity work
Extensive publicity was carried out through various media and publicity forms. More than 20 banners and slogans were posted in the station, passenger transport enterprises and main operating sections, more than 0/000 copies of publicity materials were distributed, and more than 0/000 people were consulted. The bus station used broadcasting equipment for continuous broadcasting. Let every passenger know about Spring Festival travel rush and cooperate with Spring Festival travel rush to create a safe, smooth, civilized and harmonious atmosphere in Spring Festival travel rush.
Third, strengthen overall coordination.
In order to ensure that every passenger "walks well" during Spring Festival travel rush, our bureau has done the following work according to the characteristics of passenger flow and the current situation of transportation capacity in this county. First, seriously investigate the time, flow and direction of passengers in our county in advance, formulate the emergency deployment capacity according to the change of passenger flow, improve the work plan of chartered cars and overtime cars, and ensure sufficient capacity and reasonable deployment. Second, strengthen supervision and management, prevent disorderly competition, prohibit unlicensed and unlicensed vehicles from participating in Spring Festival travel rush, announce passenger complaint telephone numbers, and implement the 24-hour Spring Festival travel rush duty system, which has effectively cracked down on all kinds of behaviors that harm the interests of passengers and disrupt market order. Third, the telephone number for passenger fare supervision and reporting was announced in a prominent position at the bus station to facilitate passengers' complaints and supervision, and it was clearly stipulated that no unit or individual may change the fare without authorization during Spring Festival travel rush, and may not charge any fees to passengers after the bus leaves the station for any reason or excuse. This move won the satisfaction of passengers and standardized the behavior of business operators. The fourth is to establish an emergency handling mechanism to deal with safety accidents and emergencies.
Five, strengthen the supervision of transportation safety production.
(a) careful inspection, promote the implementation. During the period of Spring Festival travel rush, three Spring Festival travel rush safety inspection teams were organized. Before and after the festival, the bureau leaders led a team to carry out Spring Festival travel rush inspection in various enterprises. The focus of the inspection is the implementation of the national, provincial, city and county Spring Festival travel rush work conference, the preparation of Spring Festival travel rush, and the investigation of hidden dangers in production safety, focusing on the safety situation in Spring Festival travel rush.
(2) Strengthen source management. Before Spring Festival travel rush, five passenger transport enterprises in the county were required to carry out a strict technical inspection and qualification check on the vehicles and drivers participating in the transportation, and strictly control the carrier liability insurance. All passenger cars participating in the operation in Spring Festival travel rush must be fully insured with the carrier liability insurance in accordance with the provisions of the provincial government documents, and the insured amount of each seat is not less than 300,000 yuan. And fully realize the goal of "five don't happen": first, scientifically arrange the transportation capacity, so that passengers will not be stranded, overstocked and seriously overloaded; The second is to ensure safety, and there will be no serious vicious incidents of group death and group injury; Third, quality service, no major service quality incidents caused by passenger complaints; Fourth, maintain order, and there will be no unlicensed operation and disorderly competition; Fifth, enforce the law in a civilized way, and there will be no arbitrary card setting, fines and arbitrary charges.
(3) Implementing safety management measures to ensure the safety of passengers' lives and property. First, the source of the station should be well managed, so that "three stops and five stops" can be achieved. During the period of Spring Festival travel rush, additional transportation management personnel will be stationed at the vehicle station to be on duty. The second is to give full play to the role of gps monitoring system, requiring enterprises to supervise the running state of vehicles in operation, and correct the speeding violations in time to ensure the safety of operation. Third, drivers' fatigue driving is prohibited, and all transport enterprises are required to set up temporary passenger stations on the way to provide temporary rest places for drivers of their own enterprises, so as to ensure that drivers have a good energy state to drive vehicles and avoid fatigue driving. Fourth, it is forbidden for night buses (including tourist buses and chartered buses) to run on mountain road sections below Grade III (including Grade III) that cannot meet the requirements for safe traffic at night (from 22: 00 pm to 6: 00 am); Supervise and urge transport enterprises to strictly implement the regulations that passenger cars with a daily journey of more than 400 kilometers (more than 600 kilometers on expressways) must be equipped with more than two drivers, educate bus drivers to pay attention to the combination of work and rest, drive carefully, and prohibit illegal speeding, illegal overloading, drunk driving, fatigue driving, observing the continuous driving time of no more than 4 hours, and the continuous driving time of no more than 8 hours a day; Strengthen the special education and special management of Spring Festival travel rush safety for drivers, and drivers who have serious illegal behaviors such as accidents with the same or more deaths and overcrowding of more than 50% at a time shall not engage in passenger driving in Spring Festival travel rush. Bus with first-class technical grade must be used for regular bus, overtime and chartered bus transportation of expressway passenger transport and passenger lines over 800 kilometers. Fifth, in view of the weak links of safety management in Spring Festival travel rush, such as rural passenger transport, ultra-long-distance passenger transport and chartered passenger transport, passenger transport enterprises are required to take effective measures to strengthen safety supervision.
Six, standardize market order, improve service quality.
During the period of Spring Festival travel rush, the county transportation management department strengthened market supervision, standardized market order, cracked down on all kinds of illegal acts, and safeguarded the legitimate rights and interests of operators and tourists. First, intensify efforts to crack down on unlicensed operation, out-of-range or out-of-category operation, prevent disorderly competition and vicious competition between operators and drivers for tourists. Second, cooperate with the competent price departments, strengthen the supervision of Spring Festival travel rush fares and various prices and charges involving Spring Festival travel rush operators, and urge all relevant operators and charging subjects to strictly implement the price and charge policies. The third is to set up a complaint telephone in Spring Festival travel rush and implement a 24-hour duty system.
In a word, in this year's Spring Festival travel rush, our bureau has achieved full mobilization, full deployment and full completion, realizing the departure of 10736 flights and the safe transportation of passengers 179520 passengers.
Fan Wensan
According to the specific requirements of the Ministry of Communications and the provincial government, with the support and cooperation of relevant departments, and through the concerted efforts of cadres and workers in the transportation front of the province, the traffic work in Spring Festival travel rush in 20xx has achieved good results and basically achieved the goal of "safety, high quality, smoothness and order".
Summary of Spring Festival travel rush Work of Transportation Bureau
. During the period of Spring Festival travel rush, passenger cars were put into operation every day in the province, with a cumulative number of departures and X million passengers, up by%,% and% year-on-year. During this period, X traffic accidents occurred, with X people killed, X people seriously injured and X people slightly injured.
First, act early and be fully prepared.
1, arrange deployment in advance. The Notice on Doing a Good Job of Passenger Transportation on New Year's Day of 20 1 1 year1February 2 1 day issued by the Provincial Communications Department put forward clear requirements for Spring Festival travel rush's preparations. 1On February 27th, the Notice on Doing a Good Job in Spring Festival Transportation and Holiday Tourism Transportation in 20xx was issued, which clarified the responsibilities of various departments and established the reward and punishment mechanism and accountability system. The Provincial Transportation Management Bureau dispatched relevant personnel to form the xxxx inspection team, and inspected the preparations for Spring Festival travel rush. A two-way TV mobilization meeting was held in Spring Festival travel rush, which informed the problems existing in the preparatory work in Spring Festival travel rush and further clarified the work requirements and measures in Spring Festival travel rush. The transportation departments of cities and counties also held the mobilization meeting of Spring Festival travel rush in advance, and formulated the work plan of Spring Festival travel rush.
2. Do a good job in passenger flow forecast. The transportation management department of the whole province investigated and predicted the passenger flow and direction of the economic hotline and trunk lines, compiled the Pre-plan Table for Increasing Vehicles and Shifts on Key Passenger Lines during Spring Festival travel rush, and announced it to the public through news media such as City Evening News and New Culture Newspaper and the website of the Provincial Transportation Management Bureau.
3. Sufficient transportation capacity. The province * * * organized X transport vehicles, including X standby vehicles. The Provincial Transportation Management Bureau organized two public bidding for the right to operate passenger lines, and * * * added lines, shifts and vehicle platforms, which were put into operation in front of Spring Festival travel rush to alleviate the contradiction of relatively tight transportation capacity in Spring Festival travel rush during peak hours.
4. Strengthen transportation organization. All localities have formulated emergency plans for Spring Festival travel rush's rush hour transportation organization in advance, breaking the original departure mode and implementing rolling departure for classes with large passenger traffic and short transportation distance; Dispatch the return car and the on-duty car to put into operation, reducing the overcrowding of passenger cars.
Second, the leadership attaches importance to the implementation of responsibilities
1, set up an organization. The Provincial Communications Department has set up a leading group for the work of Spring Festival travel rush, with the director as the team leader and the leaders of the Provincial Senior Management Bureau, the Provincial Highway Bureau and the Provincial Transportation Administration as members. There is an office under the Provincial Transportation Administration, which is responsible for the organization and leadership of Spring Festival travel rush's work. Local transportation departments, transportation management institutions, highway departments, sections, passenger transport enterprises and passenger stations have all set up leading groups headed by top leaders.
2. Implement the target responsibility. The implementation of the Provincial Communications Department, the Provincial Highway Administration Bureau and the Provincial Transportation Administration Bureau leads the package area, the municipal and state transportation bureaus lead the package county, and the county transportation bureau leads the package enterprises, stations and road sections; Transportation management department leaders guarantee stations, cars and lines, and highway department leaders guarantee road classes, key sections, bridges and culverts; Passenger station leadership package station, team; The company leads the guarantee responsibility system for the fleet, vehicles and lines. The Provincial Communications Department has also formulated the Division of Work Responsibilities of Spring Festival travel rush in Municipal and State Transportation Departments, which breaks down and refines the work in Spring Festival travel rush, and defines the objectives, tasks, measures and responsibilities of each department in Spring Festival travel rush. The Provincial Transportation Management Bureau and the transportation management offices of cities and states, the transportation management offices and their subordinate transportation management offices, transportation management institutions and passenger transport operators, passenger transport stations, and passenger transport operators and contractors all signed the "Responsibility Letter for Road Transport Safety Management". The State Transportation Bureau issued "Inspection Items and Standards for Station Operators in Spring Festival travel rush", which effectively implemented the responsibilities. The Municipal Transportation Bureau has formulated detailed assessment standards, ranked them according to the assessment results, and carried out corresponding rewards and punishments. And other places have also implemented a mortgage system, linking Spring Festival travel rush's work with the economic interests of department heads and transportation controllers.
3. Strengthen supervision and inspection. The Provincial Communications Department is composed of 1xxxx inspection team, led by the department leaders respectively, and conducted an unannounced visit to inspect the work situation in Spring Festival travel rush. * * * Inspected the city and state of xxxx, the urban area of 5xxx county, the bus terminal of 6xxx, and randomly selected 836 buses. And issued an inspection report on the inspection, summed up the good practices, pointed out the existing problems, and put forward requirements for the next work in Spring Festival travel rush. 1 month 30 to February 1 day, Director X personally led the leaders and relevant personnel of the Provincial Transportation Management Bureau to go deep into some counties and cities in the region, and made unannounced visits to passenger buses running on expressways, national and provincial trunk lines and county and township highways, and passenger stations and vehicles in some counties and cities.
4. Become a government action. Transportation departments at all levels can actively report to the government and obtain government support. Vice Governor X went to the City Passenger Transport Center Station to inspect and guide Spring Festival travel rush's work, and expressed condolences to the broad masses of workers in Spring Festival travel rush's first-line transportation. The government leaders in charge of,,, and X,,,, and other places went deep into local passenger stations and transportation enterprises to inspect and guide the work in Spring Festival travel rush, and put forward specific requirements for doing a good job in Spring Festival travel rush. The vice mayor in charge of transportation of X Municipal Government personally participated in the inspection activities in Spring Festival travel rush organized by Transportation Management Office, and strictly controlled the punishment for illegally operating vehicles, which laid a good foundation for doing a good job in Spring Festival travel rush.
Third, increase measures to ensure transportation safety
1, strengthen source management. During the period of Spring Festival travel rush, the transportation management department of the whole province sent 60xxxx transportation managers to passenger stations above the second level, strengthened vehicle organization and dispatching, helped to maintain the order in the station, and urged passenger stations to strictly implement the system of "four no stops, two no departures" to eliminate all kinds of unsafe hidden dangers at the source. The state implements the joint inspection of traffic and public security in the passenger station, and controls the entry of vehicles and passengers. City Transportation Management Office dispatched 2xxxx people to the passenger station to strengthen the source management. Jingyu county implements the joint inspection system of transportation controllers and enterprise safety officers at passenger stations, and allows departure if it meets the requirements. Songyuan City implements the system of "Safe Driving List" issued by the station transportation controller every shift to ensure that the vehicle is in good technical condition and the vehicle is not overcrowded. The city implements the station of the transportation controller, and the transportation controller checks the passenger cars one by one to ensure that all safety requirements are put in place.
2, strengthen the "three products" inspection. The province invested 40xxxx million yuan to install safety detectors for the first-class passenger stations in xxxx city and state, and all of them were put into use before Spring Festival travel rush. All passenger stations are equipped with full-time "Sanpin" inspectors, which has greatly strengthened the efforts to check and block the "Sanpin". At the same time, the passenger station has strengthened fire prevention and anti-freezing work, eliminating all kinds of safety hazards. The province * * * checked out the "three products" 1384xxxx.
3. Strictly control the vehicle technology. Local transportation management departments strictly inspect the buses that take part in Spring Festival travel rush, and resolutely forbid vehicles that are unsafe and fail to meet the requirements to take part in Spring Festival travel rush. The "Spring Festival travel rush Certificate" system is implemented, and the certificate records the issuer, date of issuance, unit to which the vehicle belongs, period of validity, and license plate number, thus fulfilling the responsibilities and contents of vehicle management. Before Spring Festival travel rush, the province inspected more than 10,000 buses, and 187 buses were disqualified from Spring Festival travel rush.
4. Strictly control the qualifications of drivers and passengers. The Provincial Transportation Management Bureau held two training courses, and trained the safety management staff of transportation management departments and transportation enterprises12xxxxx in winter. Local transportation management departments have trained the drivers and passengers who participated in Spring Festival travel rush, re-examined their employment certificates, and all drivers and passengers without employment certificates are not allowed to participate in Spring Festival travel rush. In order to prevent speeding and fatigue driving, passenger vehicles with a one-way journey of more than 400 kilometers (more than 600 kilometers on expressways) are equipped with more than two drivers. Jiangyuan Transportation Management Office organized drivers and passengers of professional enterprises and social vehicles in its jurisdiction to watch the "Lessons of Blood" video, so as to sound the alarm bell, and also invited firefighters to the passenger station to train fire control knowledge and simulate fire rescue on the spot.
5. Implement dynamic management. Local transportation management departments have carried out dynamic inspections on past passenger cars at the levy inspection stations approved by the provincial government, effectively cracking down on illegal operations, overcrowding, Mao's work permit, selling high-priced tickets and other illegal acts. Take measures to divert the vehicles found to be overcrowded, and eliminate potential safety hazards in time. Siping Transportation Management Office organizes inspectors to strictly investigate and deal with overcrowding at the exits of cities, counties and towns, so as to ensure that buses do not exceed the limit when they leave the city.
6. Strengthen the management of public railways in grade crossing. The transportation management department signed a safety responsibility letter with the drivers and passengers of the passenger cars passing through the crossing, and put the safety management responsibility F of grade crossing on the leadership and relevant personnel. The transportation management department strengthened the inspection of grade crossing, and urged the drivers and passengers to strictly implement the system of "one stop, two watches and three passes" and the flight attendants to get off and guide the passenger cars to pass. And other places to grade crossing, arrange transportation management personnel and enterprise personnel to take care of. Other places also draw a chart of the time when the train passes through grade crossing and distribute it to the buses passing through grade crossing.
7. Intensify snow removal and anti-skid work. Highway maintenance departments at all levels in the province set up eye-catching danger signs on dangerous sections such as steep roads and dangerous bridges (roads), spread anti-skid materials, and took measures to ban the road market that illegally occupied roads, ensuring smooth roads. Tonghua and Jingyu issued snow removal and anti-skid feedback cards to drivers and passengers, and timely reported the snow and ice accumulation on the road surface to the highway department. Wan Li Transportation Company organized its own snow removal team to clear the snow on non-special routes and escort the vehicles in Spring Festival travel rush.
Four, to carry out competition activities to improve the quality of transportation services.
Carry out various forms of passenger quality service competition activities to promote the improvement of service quality. During the period of Spring Festival travel rush, each passenger station will increase the station staff and do a good job in station service. Invest in additional convenience service facilities to beautify the waiting environment. The ticketing window has been increased, the ticketing time has been extended, and services such as pre-selling tickets and door-to-door delivery have been carried out. The passenger station also set up a special person to guide special passengers to wait, buy tickets and get on the bus, and implement one-stop service. City Highway Passenger Transport Corporation launched the Spring Festival travel rush Safety Competition. Linjiang City Transportation Bureau, together with the Municipal Education Bureau, the Municipal Traffic Police Brigade, transportation controllers, station attendants and police officers, held a number of "Spring Festival travel rush Friendship Associations" at the passenger station, which integrated Spring Festival travel rush safety knowledge into wonderful cultural programs, which not only enlivened passengers' travel life, but also publicized Spring Festival travel rush safety knowledge. In order to improve the service quality of Spring Festival travel rush, the city uses standardized voice to broadcast propaganda language on passenger buses, and announces the passenger supervision telephone number, tourist attractions and local customs along the route.
Set up a telephone number to report complaints and give play to the supervisory role of society. Local transportation management departments have set up telephone numbers for reporting technical complaints, which are on duty 24 hours a day to answer and record passenger complaints in time. And appoint a leader to be responsible for the supervision and investigation of reporting complaints. During the period of Spring Festival travel rush, the whole province * * * accepted 3xxxx complaints from passengers and investigated 3xxxx, which basically achieved the results of each piece and the echoes of each piece, so that the complainants got satisfactory answers.
Fifth, do a good job in publicity and create a good atmosphere in Spring Festival travel rush.
1, using the news media for publicity. The Provincial Transportation Management Bureau has compiled a warning statement about Spring Festival travel rush, which has been continuously publicized in TV stations, radio stations, newspapers and other news media to remind passengers and drivers to pay attention to the safety of driving and riding, and do a good job in service. Journalists such as Daily, New Culture News, TV stations and radio stations are invited to cover and report in Spring Festival travel rush. During his stay in Spring Festival travel rush, he reported the work of Traffic Spring Festival travel rush for 8xxxx times in the news media at or above the provincial level. Local transportation departments have made full use of local news media and widely publicized the work in Spring Festival travel rush. , the city opened a Spring Festival travel rush column in the local newspaper to publicize and report on Spring Festival travel rush's work.
2. Make use of various forms for publicity. The Provincial Transportation Management Bureau issued xxxx copies of Spring Festival travel rush Work Safety Manual and 2.xxxx copies of Provincial Passenger Service Guide, which were distributed to passengers and transport vehicles free of charge. Open the "Spring Festival travel rush Express" to publicize good experiences and practices in various places in a timely manner. The Provincial Transportation Management Bureau also released Spring Festival travel rush information through the Bureau's information website, so that all sectors of society can understand the relevant provisions of Spring Festival travel rush's work and supervise our work. Local transportation management offices and research institutes have also published "Spring Festival travel rush Briefing" or "Spring Festival travel rush Special Issue".
3, the use of passenger places for extensive publicity. Each passenger station makes full use of the station's radio, blackboard newspaper, gallery, propaganda slogan, etc. to promote Spring Festival travel rush. Liaoyuan issued Spring Festival travel rush leaflets to transport operators; Siping issued an open letter to transport operators to publicize Spring Festival travel rush's safety knowledge and common sense of travel.
This year's work in Spring Festival travel rush has achieved good results, but there are also some problems and weak links. First, the responsibility system for production safety in some localities and units has not been effectively implemented. Individual leaders and transportation management personnel have a weak awareness of safety management, and there are still fluky psychology and careless thoughts. The responsibility system for insurance only stays in writing, and the insurance personnel do not perform their duties seriously to carry out supervision and inspection, and the work is not well implemented. Second, there are still loopholes and gaps in safety management. Some flight attendants don't pay enough attention to the "three products" and "three products" of passengers who get on the bus halfway, and some drivers and passengers don't have a strong sense of safety, don't obey the safety driving regulations, and are still overcrowded and overloaded. Third, the quality and level of transportation services need to be improved. In some places, the passenger service is not standardized, civilized terms are not used, the tone and intonation are blunt, and some even don't carry out "seven reports and two announcements". The problems of not giving tickets and not receiving money still exist.
For the existing problems, we should analyze their essence from the phenomenon, combine the activities of rectifying and standardizing the road transport market this year, use the market mechanism, take measures to treat both the symptoms and the root causes, and focus on solving them.