20 19 Experience of Logistics Understanding Practice (I) I. Practice Purpose
Learn the company's corporate culture and operation process, and deepen the understanding of the company; Strengthen the understanding of logistics knowledge and improve the knowledge theory system; In-depth practice, combining theory with practice; Exercise the ability to analyze practical problems, cultivate a serious and rigorous work style, and gain practical experience in logistics knowledge.
Second, the internship time
20 19 x month x day-now
Third, the practice method
Go deep into the team, observe, learn and practice.
Fourth, the internship location
Sales Department of Logistics Operation Department of xx Branch of Sinotrans Co., Ltd.
Five, the internship content and harvest
(1) Logistics Operation Department
1. Understand the use of the company's system and practice it. In this process, I learned the basic process of domestic logistics activities.
2. Participated in the meeting on the operational process reengineering of the Logistics Department, presided over by Bian Qihong, deputy general manager, and held a three-hour meeting discussion with representatives of the Logistics Operation Department and the Contract Logistics Department, focusing on the standardization and unification of the operational process of the Logistics Operation Department, the balance of benefits and risks, and the division of labor among members of the Logistics Operation Department, and made a detailed analysis of the domestic logistics operation process. This meeting deepened my understanding of the logistics process, and more importantly, I saw the strength of the team. At the meeting, everyone expressed their opinions and asked questions, discussed problems and solved problems.
3. Based on the idea of more contact with the front line, I try my best to get some opportunities to contact the front line, such as assisting customers in inspection and visiting warehouses. In this process, I have a deeper understanding of the logistics process.
(2) Sales Department
1. Visit customers with seniors.
On the first day of entering the sales department, I couldn't wait to visit new customers with my predecessors. Although I didn't perform very well, I had a certain understanding of visiting customers. I am going to work hard in the following aspects to play a positive role in accompanying my predecessors to visit customers.
First, pay attention to etiquette, respect customers and create a harmonious atmosphere;
Second, be familiar with business knowledge, so that customers will feel that we are professional and trust us more;
Third, because we sell logistics services, which are intangible, we sometimes need to refer to some successful cases or enterprises that customers are familiar with when introducing our services to customers, so we must understand the cooperation between our company and existing customers, so that when visiting new customers, talking about their familiar customers can enhance customers' trust in us and improve the success rate of the visit.
Fourth, read more books and magazines about economy and sales, especially read newspapers every day, learn about national and social information and news events, and visit customers. These are often the best topics.
Fifth, cultivate insight and grasp the interests of customers in time. If you have the energy, you can further investigate some customers worthy of tracking until you know everything about them and make them your good friends.
Sixth, consciously expand your interpersonal network, which is more conducive to increasing information channels.
2. Make an appointment with potential customers by phone
In order to let my predecessors spare more time and energy to run the market, I searched some company information on the Internet, and then called to contact the person in charge of logistics as much as possible, and the rest of the work was done by my predecessors. In the process, I gained a lot:
First, all the seniors taught me a lot of telemarketing skills and how to deal with unexpected problems, including how to bypass the front desk, how to make the other party interested in what you said, etc., which enhanced my confidence in calling;
Secondly, after thorough preparation and repeated training, I overcame my nervous psychology and now I can naturally talk with strange customers.
Third, when looking for customer contact information, you can browse some international trade networks, such as xx, etc. Publishers usually leave their contact information, and you can find the person in charge of logistics through them, which may be better than calling the front desk directly.
3. Attend sales meetings
At the sales meeting every Tuesday, I learned about the problems that are easy to occur in the sales process, the problems that need to be paid attention to, and the problems that must be focused on (such as company size, product types, shipments, modes of transportation, company operation, competitors).
20 19 Experience of Logistics Understanding Practice (2) After a semester's study (Warehouse Management and Distribution Center), we have a certain theoretical basis for the definition, basic functions and work processes of warehousing and distribution, but most of our contacts at school are theoretical knowledge, lacking practical experience. In order to better adapt to work and study in the future, we will combine theory with practice and improve our practical ability. The two-day training will be over in a blink of an eye. Looking back on the two-day training, I have gained a lot, but I have also seen some shortcomings. These two days' training has made us understand more about the significance of effective combination of warehousing and distribution, and put what we have learned into practice.
I. Preface
1. Time: 20 19, X-X.
2. Location: xx Base, xx District, xx City
3. Object: xx Logistics Enterprise Group Co., Ltd.
4. Scope: warehouses A and B of xx foundation.
5. Objective: Comprehensive training is an important part of the practical teaching system of logistics management specialty. Through students' comprehensive application of the learned theories and professional knowledge, they can observe and understand the relevant operations of cargo transportation and distribution in the logistics training warehouse, and carry out comprehensive logistics training to cultivate students' comprehensive skills in logistics management and specific logistics practice. Let students fully master the operational skills of purchasing, warehousing, transportation and distribution business management; Become an applied talent with all-round development in morality, intelligence and physique. It is mainly to train the practical ability by combining the professional knowledge and skills learned, and it is to comprehensively understand, understand and master the professional knowledge learned and apply it flexibly.
6. After: The trainer took us to visit the warehouse.
7. Method adopted: Visit and get to know.
8. Basic information and historical background of the respondents: stics group co, Ltd., founded in 1994 and headquartered in Guangzhou, is the first enterprise group registered under the name of logistics with the approval of the State Administration for Industry and Commerce in China. It is the first professional company in China to provide customers with integrated logistics services by using modern logistics concepts, and it is also the largest, most influential and leading company in China at present. Company's goal: to create a world-class logistics enterprise. Pay attention to communication
9. Conclusion after investigation: A deeper understanding of the effective combination of warehousing and distribution in logistics management will improve work efficiency.
Second, the main body
In the training project of automatic warehouse building, we learned about and contacted the automatic warehouse. This is also the key to this training, mainly to understand the working principle of automatic three-dimensional warehouse, understand the application of equipment in warehousing, warehousing and warehouse transfer, and master the operation of control system. In this training, the trainer took us to visit the B warehouse of Baogong, and said that we can predict the market demand relationship according to the storage capacity of the goods in the warehouse. In the shelf area, the high delivery frequency is at the bottom and the low delivery frequency is at the top. The purpose of doing so is to improve the frequency of goods delivery and improve work efficiency. The width between shelves is only 1.7 meters, and only one forklift can work. The principle of "big in and big out" is adopted, especially for food, which pays most attention to the entry and exit of batches, and those orders are distributed by the system. Finished products and exports must be delivered out of the warehouse according to the order or export packing list, and the principle of "first in, first out" must be adhered to, especially in export. In case of export, the box number and seal number on the packing list should be filled in correctly. In order to achieve FIFO, can you fill in a record sheet to record the quantity of each item in storage each time and the quantity on the same production day, and write off the account with "FIFO" when leaving the warehouse, and record the remainder? Among those shelves, we noticed that some containers were written "10-1-86", and the trainer explained to us that there were 86 goods in the10 lane and the1floor, which we could not learn from the textbooks.
In the project of warehousing, it is also divided into factory warehousing and provincial factories. Factory warehousing: the goods are directly transported from the factory to the cdc transit warehouse, and the goods are supplied to help customers manage. The codes and quantities of those products are recorded, and about 15 trucks are arranged to deliver the goods every day. If the products are deformed during handling or storage, the reasons should be found according to the quality inspection report, and the quantity of goods entering and leaving should be recorded in the entry and exit registration book. Factories in other provinces: directly transported by car, may be photographed during transportation, and then unloaded to customers and fed back to customers. The steps of goods in the warehouse are to distribute goods to customers first and then scan the goods.
In the outbound project, the system places an order, allocates the final cut-off, and after communicating with customers, it can be transferred to the warehouse to make a warehouse list.
The difference between the three-dimensional warehouse and the flat warehouse: the three-dimensional warehouse is large and orderly, but its transportation speed is not as good as that of the flat warehouse, and its delivery efficiency is small and its working area is small. Generally speaking, the advantage of the three-dimensional warehouse is greater than that of the flat warehouse.
In the bar code technology training project, we have carried out the operation of bar code equipment and mastered the operation methods of bar code production equipment, inspection equipment and reading equipment. At the same time, it is understood that the role of bar code in the whole logistics process can not be underestimated. Although the bar code is small, it runs through the whole logistics activity and is the key to contact all links and track goods.
In the transportation dispatching training project, according to the actual case, firstly, the data are entered, and then the vehicles are selected according to the goods provided, and the goods are reasonably distributed to ensure that each vehicle is fully loaded. If there is a shortage of vehicles, it is necessary to contact other enterprises to rent vehicles. In the whole process, we not only mastered the operation of vehicle scheduling system, but also understood the whole process of logistics vehicle scheduling in reality.
In the electronic picking label training project, we have operated the electronic picking system and the electronic label shelf, and understood the application mode and value of the electronic picking label in the logistics process. Master the operation of the system and the process of picking goods.
In the business and contract training project, I learned the ways and methods of obtaining customer information, mastered the establishment and maintenance of customer information, entered customer information quickly and correctly, made clear the meaning of each quotation fee item, and mastered the quotation operation process. Understand the modification of the quotation time and position of the contract.
In the warehousing and distribution training project, we mainly input and maintain the materials of raw materials and components needed for goods, and establish a perfect database of goods and materials for customers. Only in this process did I get familiar with and master the whole operation process.
In the simulation, the operation and the whole workflow of the automatic three-dimensional warehouse system are basically mastered.
This training can be said to be quite successful, so that each student has a more vivid and systematic understanding of logistics, which makes us closer to reality and lays the foundation for future work.
Third, the end
I found some problems in the process of training, and the following are my suggestions:
1. Corporate image is very important for the development of enterprises, so every enterprise pays great attention to its corporate image, and would rather spend more money to rent expensive and beautiful modern warehouses than to rent those old and shabby warehouses, so it can spend some money to renovate the old warehouses and improve the image of the enterprises themselves, so that customers will be more willing to rent warehouses.
2. When stocking and stacking goods, we should not only pay attention to temporary convenience, but also consider the convenience of shipment and not delay the time of customers. Therefore, we should stack the goods according to the standard and pile them neatly and reasonably to avoid collapse.
3. In strict accordance with the requirements of warehouse management, we should contact the manufacturers in time for expired goods, and destroy them in time after receiving the promise. Don't pile up in the warehouse, waste the warehouse volume, and don't put them together with normal goods, which will give people a sense of disorder. Another warehouse should be prepared so that those goods that cannot be destroyed at the moment have a place to store.
4. The categories of commodities should be clearly divided, such as food storage and daily necessities storage. If food and cosmetics are placed together, if the packaging of cosmetics is broken, its chemicals will pollute the hygiene of food.
5. We should pay attention to the use of modern technology, take computer application as a systematic project, and realize the networking with computer information in factories and sales.
6. More attention should be paid to the cultivation of professional talents to improve the comprehensive ability and quality of employees. We should learn more from foreign advanced technology to make enterprises develop better.
At present, the logistics center is facing many problems, with more and more batches but smaller and smaller, resulting in a difficult point in logistics management. How to grasp the relationship among prenatal logistics, internal logistics and sales logistics in supply chain management. Domestic logistics profits are too low, accounting for only 5%, how to make profits. Facing a series of problems, logistics centers have to learn more from foreign logistics strategies to improve the efficiency of their own enterprises.
Just two days have passed, and through two days of comprehensive logistics training, I have learned a lot of knowledge that textbooks can't show, mastered the basic operation methods of various logistics equipment and software, and deepened my understanding of logistics, deeply feeling that logistics has played a vital role in the whole national economy. It can be said that logistics runs through all aspects of our lives, and all material production is inseparable from logistics, so developing logistics is an indispensable part for socialist construction.
Through practical training, I have deepened my understanding of logistics management knowledge, enriched my knowledge of logistics management, and made me have a deep perceptual and rational understanding of logistics management. At the same time, due to the short time, I feel some regrets. The understanding of some work in logistics management only stays on the surface, just watching people do it and listening to people tell them how to do it, but unable to personally feel and deal with some work, so I failed to understand its essence. From this, I realized that to do a good job in logistics management, we should not only pay attention to the study of theoretical knowledge of logistics management, but more importantly, we should closely combine practice with theory. As a low-profit service industry, logistics management provides intangible services. Logistics management is an all-round and multi-functional management, and it is also an ordinary, trivial and hard service work.
20 19 Experience of Logistics Understanding Practice (3) As a young man who has just stepped into society, he knows nothing and has no social experience. However, with the help of my colleagues, I quickly integrated into this new environment, which is very beneficial for me to step into a new job in the future. Besides, I also learned how to better communicate with others, how to better state my views, and how to convince others to agree with my views. I believe these valuable experiences will become the most important cornerstone of my future success. Internship is an experience that every college graduate must have. It enables us to understand the society in practice, to learn a lot of knowledge that we can't learn in class at all, to broaden our horizons, to increase our knowledge, and to lay a solid foundation for us to better serve the society in the future. During my internship, I learned a lot. Adults say that there are always many "characteristics" in the newly graduated students that make the boss of the company have a headache. Now I finally realized it myself. As a student before, my main job was to study; Now I am about to step into the society. Obviously, my identity has changed, and my natural focus has also changed. Now my main task should be gradually shifted from study to work.
I always believe that this internship gave me a lot of insights. Although it was hard, I gained a lot, and even thought it would have a far-reaching impact on his future path, because I learned to be strong and persistent during my internship. This internship ended successfully, but I understand that I will encounter many new things in my future work, which will bring me new experiences and new experiences. Therefore, I firmly believe that as long as I dig hard and try bravely, I will certainly gain more and inspire, and only in this way can I accumulate more rich knowledge and valuable experience for my future work and life. During my internship, although it was very hard, I learned a lot and was greatly inspired by this hard work:
1, laying a good foundation is very important; Because basic knowledge is the premise of work.
2. There is a certain distance between actual work and book knowledge, and we need to learn constantly at work. Even if the job you are engaged in after graduation corresponds to your major, you will still encounter many new knowledge that is not available in your professional knowledge. Therefore, if you want to be competent, you must study while working and acquire more new knowledge through continuous learning. Only by further improving their comprehensive quality can we adapt to the demand for talents in today's society.
3. I learned to be friendly. As long as I am friendly to others in my future work, I will definitely make a good impression, and I will naturally get twice the result with half the effort.
4, learned to fight. The road of life has ups and downs, just like a sports competition, with happiness and frustration. To stand the test, it needs constant struggle. In today's 2 1 century, people's working and living standards are improving, and those who can't struggle will naturally be eliminated by society.
5, learned to be patient. I think "patience" is the basic skill for students to step into society. Everyone who has just come out to do things will suffer indignities. If they are not patient, they will easily quarrel with others, making them unable to work happily. Over time, they will form tense interpersonal relationships, which will cause passivity and pressure to their work, and even make them unable to work at all.
Life is beautiful and society is wonderful. I want to read this book carefully and thoroughly, because it records my history, because it casts my ability, because it refines my essence, because it corrects my attitude, because it guides me to the right life path, establishes my correct outlook on life and lays a good foundation for me to step into society.
After this internship and the shortcomings, I understand how to develop in the future, and I need to pay attention to the strengths and avoid weaknesses. Set a good goal and move on. Practice is the time for students to accumulate experience in society, so practice is the only way for students to turn to society. Although my internship has nothing to do with CNC major, I can also learn a lot from it, such as the structure of human body, the analysis of pathogen, health and other related medical knowledge. From this, I deeply realized that the textbook is only an illusory theory, not the truth of practice. Therefore, no matter what occupation we are engaged in or what the content of our work is, we should study hard and learn to start from scratch until we enjoy the happiness of returning home with a full load. If you gain, you will lose, and if you take it, you will give it up. I believe there are thirty-six experts, and one of them always belongs to me.
20 19 Experience of Logistics Understanding Practice (IV) This is the first time that I officially joined the society and set foot on my job, and started a completely different life. Go to work at the specified time every day, and finish your work tasks seriously and on time during work, and you can't be hasty and perfunctory. You can't pay a huge price for a small mistake at any time, and it's no longer something that an apology and a piece of apology book can solve.
"All heroes in the world are my generation. As soon as they enter the rivers and lakes, they will be urged immediately." With the change from school to social environment, the people around us have completely changed their roles, teachers have become bosses, classmates have become colleagues, and the way to get along is completely different. In this great change, we may be confused and unable to adapt to the new environment immediately. We may not like the cruel competition between enterprises, and we can't stand the indifferent eyes and words between colleagues. Many times, I feel that I have not been reused by the leaders, and I have only done some unimportant chores, and my proposal or work cannot be affirmed by the boss. When you can't make achievements, there will be pressure from all sides, glances from the boss and ridicule from colleagues. In school, there are students and teachers who care and support them, and they just attend classes every day, which is very relaxed. As the saying goes, working for a year or two is better than studying for more than ten years. Although the internship time is not long, I have learned a lot from it, about being a man, doing things and learning.
In addition, it is also a compulsory course for internship to correct the mentality and learn to face the work that you don't like. Because mentality determines the state of life, don't have such a sense of superiority as "how am I at school" or "I have a higher education than your current employees". To know that enterprises want practical talents, enterprises should see whether you meet their requirements. The boss gives you a job, which you may rarely "like". Whether you can do things you don't want to do well is a sign of a person's maturity and an important factor in whether a person can succeed in life.
Working here, I have learned that no matter what you do, you should start from the bottom. Work is like building a house. If the foundation is not firm, the higher your house is, the more dangerous it will be. There is also a building for the army, which also needs a lot of crying materials. These devices are like the knowledge we have learned in our school. You should apply all this knowledge and accumulate it together so that it will become useful.
At the same time, I sincerely thank Hongxing Erke Gansu Branch for giving me such a precious opportunity to carry out this practical training in the learning process, which has laid a foundation for my theoretical knowledge, improved my understanding of the profession and successfully completed my internship.
Of course, I would also like to thank my tutor, Mr. xx, for her serious guidance and help. Teacher xx's profound knowledge, rigorous academic attitude and noble morality of being responsible for students have benefited me for life.