Address: Exit C of Hanxi Changlong Station of Panyu Metro Line 3.
Store number: HXCL-3-6S
Business hours: Monday to Friday from 9: 00 to 19: 00, Saturday to Sunday from 10: 00 to 16: 00.
2. Baiyun Cultural Square Customer Service Center
Address: Exit C, Baiyun Cultural Square Station, Baiyun District Subway Line 2
Store number BYW-2-5S
Business hours: Monday to Friday from 9: 30 to 19: 00, Saturday from 10: 00 to 16: 00, and closed on Sundays.
3. East China East China Customer Service Center
Address: No.37 Donghua East Road, Yuexiu District, Guangzhou, behind the bus stop sign of Donghua South Road.
Business hours: Monday to Friday from 9: 00 to 19: 00, Saturday from 10: 00 to 16: 00, and closed on Sundays.
4. People's North Customer Service Center
Address: No.466 Renmin North Road, Guangzhou, behind the west gate stop sign.
Business hours: Monday to Friday from 9: 00 to 19: 00, Saturday from 10: 00 to 16: 00, and closed on Sundays.
5. Western Sports Customer Service Center
Address: Guangzhou Sports West Subway Station Exit G (inside the subway station)
Business hours: Monday to Friday from 9: 00 to 19: 00, Saturday to Sunday from 10: 00 to 16: 00.
6. Zoo Customer Service Center
Address: Exit C of Metro Zoo Station.
Store number: DWY-5-4S
Business hours: Monday to Friday from 9: 00 to 19: 00, Sunday from 10 to 16: 00, and closed on Saturday.
7. Yuzhu Station Customer Service Center
Address: Shop at Yuzhu Station of Metro Line 5 (Exit C of Metro Station)
Store number: YZ-5-2S
Business hours: Monday to Friday from 9: 00 to 19: 00, Saturday from 10: 00 to 16: 00, and closed on Sundays.
8. guangzhou east railway station Customer Service Center
Address: Exit HJ of Guangzhou Metro East Station.
Store number: GZDZ-3-6S
Business hours: Monday to Friday from 9: 00 to 19: 00, Sunday from 10 to 16: 00, and closed on Saturday.
9. Huadiwan Customer Service Center
Address: Exit AD, Huadiwan Station, Liwan Metro 1 Line.
Store number: HDW- 1-7S
Business hours: Monday to Friday from 9: 00 to 19: 00, Sunday from 10 to 16: 00, and closed on Saturday.
10. Kecun Customer Service Center
Address: inside the Kecun subway station.
Store number: KC-3- 1S
Business hours: Monday to Friday from 9: 00 to 19: 00, Saturday to Sunday from 10: 00 to 16: 00.
1 1. Chebei South Station Customer Service Center
Address: between Exit A and Exit B of Chebei South Station on Metro Lines 4 and 5 in Tianhe District.
Store number: CPNL-4-7S
Business hours: Monday to Friday from 9: 00 to 19: 00, Sunday from 10 to 16: 00, and closed on Saturday.
Questions and answers related to expanding Yangchengtong
What is Yangchengtong?
Answer: Yangchengtong is a contactless IC card, and each card has a built-in high-tech chip. The chip has the functions of electronic wallet, and can store multiple payment records and can be recharged repeatedly.
What fields can Yangchengtong be applied to?
A: Yangchengtong has covered Guangzhou bus, tram, ferry, water bus, subway lines, some indoor and outdoor parking lots, roadside parking meters, some taxis, Palestinian villages and other transportation fields; Make a phone call with a special IC card in the telecommunications field such as Yangchengtong; Cake shops, convenience stores, supermarkets, vegetable markets and vending machines can all use Yangchengtong to pay by credit card, and Guangyi Second Hospital can also use Yangchengtong self-service system to register and other business areas to pay.
How many kinds of Yangcheng Tongka can I buy?
Answer: (1) Yangchengtong ordinary card: Yangchengtong deposit type ordinary card deposit 20 yuan/piece; Price of ordinary cards on sale 18 yuan/piece. Recharge with multiples of 50 yuan, and the maximum recharge can be 500 yuan or 1000 yuan; (2) Yangchengtong Commemorative Card: issued in limited amount according to relevant regulations, with no deposit and no refund. Other functions, like ordinary cards, can be consumed and recharged normally; (3) Yangchengtong Enterprise Card: Ordered by enterprises in a centralized way, with no deposit and no refund. Other functions, like ordinary cards, can be consumed and recharged normally; (4) Yangchengtong special-shaped cards and personalized cards: ticket cards are sold without deposit, and cards are not returned. Other functions are the same as ordinary cards, and they can be used for normal consumption and recharge; (5) Yangchengtong Co-branded Card: The cooperative unit issues it to a specific customer group. In addition to the function of Yangchengtong, it also has the application functions of other industries, and there is no deposit and the card is not refundable; (6) Yangchengtong registered card: It can be purchased at Yangchengtong customer service outlets that offer registered card business. Please show the original valid personal ID card when purchasing, and the card swiping fee is 18 yuan/card, excluding the deposit, and the card will not be returned.
Can I report the loss of Yangcheng Pass?
Answer: Ordinary Yangcheng Pass Card is anonymous, please keep it safe. If the registered card is lost, you can apply for loss reporting service at the designated Yangchengtong customer service outlet with the original ID card.
Does Yangchengtong Company provide prepaid invoices?
A: No, with the approval of Guangzhou Local Taxation Bureau, during the recharge process of Yangchengtong system, the recharge money is only used as a pre-deposit of e-wallet and does not enter the consumption link. Moreover, the money is allocated to the corresponding consumer service providers according to the actual consumption of cardholders. Therefore, the top-up payment is not the realized income of sales or services. According to the invoice management regulations, Yangchengtong Company will no longer provide invoices when recharging non-consumption links. If citizens need invoices, please ask the relevant service providers when they consume.