According to Ms. Tao,1on the evening of October 27th, 165438+ shopped at Parkson Youke Shopping Mall in beijing east road Hengmaomeng Times Square. At that time, on the first floor, she saw a counter that said Apple Store. Thinking it was an Apple direct store, she went in and chose an iPhone 13 Pro Max phone.
Consumer Ms. Tao: After I paid the money, my mobile phone turned on. The staff installed some system software for me, and then I asked her for the bill. She said there was no bill. There was no electronic bill, let alone no invoice, so I got a handwritten receipt.
Because Ms. Tao's mobile phone has been activated, the counter staff said that she could not return it. After returning home, Ms. Tao thought more and more that something was wrong. If it's a regular Apple direct store, why doesn't she even issue an invoice? Moreover, shouldn't it be a legitimate right for consumers to get invoices after purchasing goods?
Consumer Ms. Tao: This situation is not a case or two cases. There may be hundreds of people who didn't get the official invoice. I hope the relevant tax authorities can come and investigate this matter.
"Apple Store", whose Chinese name is Apple Retail Store, is a store directly operated by Apple. However, the reporter learned from Apple's official customer service that there is no direct store of Apple in Nanchang, and there is no such store in Apple's authorized dealership.
Customer service of Apple's official service hotline: There are two authorized dealers in Qingshan Lake District, one at Gome Apple Counter and the other at No.458, beijing east road, Suning Appliance, oriental ginza.
The reporter and Ms. Tao came to the counter where she bought the mobile phone before. The staff admitted that the counter was not an Apple direct store.
Voice source: "Apple Store" counter in Parkson Premium Merchant Market Staff: We are a franchise store, which is equivalent to a specialty store.
After seeing the reporter's intervention, the counter staff turned around and issued an invoice for Ms. Tao. The invoice shows that the billing company is "Nanchang Pengyuan Communication Co., Ltd.". Then why didn't this counter invoice Ms. Tao at that time?
Staff at the "Apple Store" counter of Parkson Premium Shopping Mall: We also have a purchase price. I told her that if we want an invoice, we can't sell it at this price.
What is clear at present is that this counter named "Apple Store" is not directly related to Apple.
Moreover, the reason why the counter staff did not invoice was because the price sold to Ms. Tao at that time was more affordable, and it was the price without invoicing. If you want to issue an invoice, it will be more than this price. Then, can the reason why the counter staff does not invoice be established?
The reporter learned that Nanchang Pengyuan Communication Co., Ltd., a subsidiary of the counter, is located in Nanchang High-tech Zone. According to the relevant staff of the tax department, the practice of the counter staff clearly violated the provisions of the Measures for the Administration of Invoices.
Tang, Chief of Tax Source Management Section of Taxation Bureau of Nanchang High-tech Zone: According to the provisions of the Measures for the Administration of Invoices, when units and individuals selling goods, providing labor services and engaging in other business activities conduct business and collect money, the payee shall issue invoices to the payer.
After receiving the feedback from the reporter, the tax department also launched an investigation into the mobile phone sales company.
Tang, Chief of Tax Source Management Section of Taxation Bureau of Nanchang High-tech Zone: The behavior that merchants should issue invoices but fail to do so shall be ordered by the tax authorities to make corrections and be dealt with according to relevant tax laws and regulations.
The reporter noted that in Nanchang, Jiangxi, there are still some mobile phone stores that fail to issue invoices to all consumers as required.
Extraordinary telecom staff in Huangdian Auxiliary Road, Nanchang City: This Apple mobile phone includes tax of 5,800 yuan, excluding tax of 5,640 yuan.
Perhaps some consumers think that since you can get a certain discount on the price without invoicing, can you do it without invoicing? The reporter learned from Apple's official customer service that no invoice may affect the subsequent warranty.