Extended data:
According to the relevant regulations, the customer himself can't access the surveillance video of the bank at the first time, but can only inquire through the staff of the public security organ. Before making an inquiry, the staff of public security organs need to produce relevant certificates, letters of introduction from their institutions or monitoring access notices. Even during the public security organ's inquiry, the customer himself is not allowed to be present, let alone copy the video.
Under normal circumstances, the bank's business outlets have no right to access surveillance videos. Even if the customer reports the case, the public security organ personnel need to go to the monitoring center of the branch to obtain the video. If they want to obtain the copy, they need to report to the relevant person in charge for approval. Because in the video materials of the counter, the location of the bank's safe and the whereabouts of funds are clear at a glance, and some even involve the personal information of some customers, the monitoring video materials in the bank counter are trade secrets and cannot be disclosed to ordinary customers. According to the explanation of the person in charge of the monitoring center of a state-owned bank, the custody of monitoring videos is quite strict. At ordinary times, only bank security personnel and related management personnel can enter the monitoring center or the monitoring room of the branch. Only the public security bureau, the police station, the People's Bank of China, the tax bureau or the industrial and commercial bureau and other relevant personnel can access the monitoring video inside the bank.
Reference: Bank Monitoring-Baidu Encyclopedia